I was recently given an opportunity in my company to manage an IT department that interacts significantly with our front of house users (Hospitality Field) across all of our properties.
The opportunity was given to me mainly for my success as an operations leader and experience introducing new technology into otherwise old school processes in hotels.
Having been in the role a month or so now, I am quickly realizing how little I know about basic IT architecture and simply how things work.
I am able to accomplish the managing of the department so far, and my team is accepting and aware of my total lack of an IT background.
However, while I am picking up things as I go, i would definitely benefit from some self-learning time about the world of IT.
Basic "IT for Dummies" stuff like how servers, interfaces, and firewalls work...and what they really are.
I'm a visual learner, so would prefer some kind of video tutorial series, but I am open to all options.
Any suggestions would be greatly appreciated.