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Windows 7 freezes randomly


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2 replies to this topic

#1 davidjm6

davidjm6

  • Members
  • 2 posts
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  •  
  • Local time:04:54 PM

Posted 08 June 2014 - 02:02 PM

for the past 3 or 4 days my Windows 7 64bit laptop has started freezeing up to the point where nothing can be done. All open windows begin to say "Not Responding". I can open, but not interact or close the start menu, I cannot open the task manager by doing Ctrl+Alt+Delete, I cannot close or open any programs (however I can minimize them), and after a while, I get a blue circle loading icon next to my mouse when just hovering over my desktop screen. I don't know if this is a virus or something else. I wish to get this fixed as it is extremely annoying to have to turn your computer on and off every 1-3 hours (using the power button as all other options are frozen) to continue using it.

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17041  BrowserJavaVersion: 10.51.2
Run by David at 14:38:08 on 2014-06-08
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.7974.5438 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\nvvsvc.exe
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\windows\system32\WLANExt.exe
C:\windows\system32\nvvsvc.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\windows\system32\taskhost.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Diskeeper Corporation\ExpressCache\ExpressCache.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\Intel\Intel® ME FW Recovery Agent\bin\ismagent.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
C:\Program Files (x86)\Samsung\Easy Settings\MovieColorEnhancer.exe
C:\Program Files (x86)\Samsung\Easy Settings\dmhkcore.exe
C:\Program Files (x86)\Samsung\Easy Settings\EasySpeedUpManager.exe
C:\Program Files (x86)\Samsung\Easy Settings\SmartSetting.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files\Samsung\Easy Support Center\SamoyedAgent.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\System32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Samsung\Samsung Recovery Solution 5\WCScheduler.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files (x86)\CyberLink\Media+Player10\Media+Player10Serv.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Intel\Bluetooth\BleServicesCtrl.exe
C:\windows\system32\hkcmd.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\windows\system32\igfxtray.exe
C:\windows\system32\igfxpers.exe
C:\windows\SysWOW64\rundll32.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\windows\system32\rundll32.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\windows\system32\wuauclt.exe
C:\windows\system32\Macromed\Flash\FlashUtil64_13_0_0_214_ActiveX.exe
C:\Program Files (x86)\WinSCP\WinSCP.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\windows\system32\wbengine.exe
C:\windows\System32\vds.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\windows\system32\SearchProtocolHost.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.yahoo.com/
uDefault_Page_URL = hxxp://www.google.com
mWinlogon: Userinit = userinit.exe,
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [KiesPDLR] C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{AF35FCCA-2975-4337-BFFA-3EE54245B49F} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{AF35FCCA-2975-4337-BFFA-3EE54245B49F}\55D42434023416D6075737 : DHCPNameServer = 130.85.1.3 130.85.1.4 130.85.1.5
TCP: Interfaces\{AF35FCCA-2975-4337-BFFA-3EE54245B49F}\C496E63797370253027484A702541443530303 : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs= c:\windows\syswow64\nvinit.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: ExplorerWnd Helper: {10921475-03CE-4E04-90CE-E2E7EF20C814} -
x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\David\AppData\Roaming\Mozilla\Firefox\Profiles\7nb6rq1z.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3282812&CUI=UN38522717572834911&UM=2&SearchSource=3&q={searchTerms}&sspv=TB_CT3
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.7\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\David\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll
.
---- FIREFOX POLICIES ----
FF - user.js: security.csp.enable - false
FF - user.js: network.http.pipelining.maxrequests - 8
FF - user.js: network.http.request.max-start-delay - 0
FF - user.js: network.http.max-connections - 48
FF - user.js: network.http.max-connections-per-server - 16
FF - user.js: network.http.max-persistent-connections-per-proxy - 16
FF - user.js: network.http.max-persistent-connections-per-server - 8
FF - user.js: browser.turbo.enabled - true
FF - user.js: browser.display.show_image_placeholders - true
FF - user.js: browser.chrome.favicons - false
FF - user.js: browser.urlbar.autocomplete.enabled - true
FF - user.js: browser.cache.memory.capacity - 65536
FF - user.js: content.notify.ontimer - true
FF - user.js: content.interrupt.parsing - true
FF - user.js: content.max.tokenizing.time - 2250000
FF - user.js: content.switch.threshold - 750000
FF - user.js: plugin.expose_full_path - true
FF - user.js: ui.submenuDelay - 0
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\windows\System32\drivers\aswRvrt.sys [2013-6-20 65336]
R0 aswVmm;aswVmm;C:\windows\System32\drivers\aswVmm.sys [2013-6-20 189936]
R0 excsd;ExpressCache Storage Filter Driver;C:\windows\System32\drivers\excsd.sys [2012-5-10 80688]
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\windows\System32\drivers\iusb3hcs.sys [2012-4-18 19224]
R0 nvpciflt;nvpciflt;C:\windows\System32\drivers\nvpciflt.sys [2012-5-10 28992]
R1 aswSnx;aswSnx;C:\windows\System32\drivers\aswSnx.sys [2012-10-8 1030952]
R1 aswSP;aswSP;C:\windows\System32\drivers\aswSP.sys [2012-10-8 378944]
R1 excfs;ExpressCache File System Filter Driver;C:\windows\System32\drivers\excfs.sys [2012-5-10 23344]
R1 SABI;SAMSUNG Kernel Driver For Windows 7;C:\windows\System32\drivers\SABI.sys [2012-5-10 13824]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2011-12-4 659968]
R2 aswFsBlk;aswFsBlk;C:\windows\System32\drivers\aswFsBlk.sys [2012-10-8 33400]
R2 aswMonFlt;aswMonFlt;C:\windows\System32\drivers\aswMonFlt.sys [2012-10-8 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-6-20 46808]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2012-3-26 1014096]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2012-3-26 1104208]
R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2011-12-4 135952]
R2 ExpressCache;ExpressCache;C:\Program Files\Diskeeper Corporation\ExpressCache\ExpressCache.exe [2011-9-23 79664]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-2 628448]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2012-5-10 128280]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-5-10 161560]
R2 SamsungDeviceConfigurationWinService;SamsungDeviceConfiguration;C:\Program Files (x86)\Samsung\Easy Settings\SamsungDeviceConfiguration.exe [2012-5-10 31624]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-5-10 363800]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2011-12-7 594704]
R3 acpials;ALS Sensor Filter;C:\windows\System32\drivers\acpials.sys [2010-11-21 9728]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;C:\windows\System32\drivers\AmpPal.sys [2011-12-4 195584]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2012-3-26 1304912]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\windows\System32\drivers\btmaux.sys [2012-2-12 95232]
R3 btmhsf;btmhsf;C:\windows\System32\drivers\btmhsf.sys [2012-2-12 747008]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\windows\System32\drivers\clwvd.sys [2012-2-16 31216]
R3 ETD;ELAN PS/2 Port Input Device;C:\windows\System32\drivers\ETD.sys [2012-5-10 280912]
R3 ibtfltcoex;ibtfltcoex;C:\windows\System32\drivers\iBtFltCoex.sys [2012-3-20 60928]
R3 IntcDAud;Intel® Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2012-2-6 331264]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\windows\System32\drivers\iusb3hub.sys [2012-4-18 356632]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\windows\System32\drivers\iusb3xhc.sys [2012-4-18 789272]
R3 iwdbus;IWD Bus Enumerator;C:\windows\System32\drivers\iwdbus.sys [2011-12-20 25496]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2012-5-10 648808]
R3 wdkmd;Intel WiDi KMD;C:\windows\System32\drivers\WDKMD.sys [2011-12-20 42392]
S2 BstHdAndroidSvc;BlueStacks Android Service;"C:\Program Files (x86)\BlueStacks\HD-Service.exe" BstHdAndroidSvc Android --> C:\Program Files (x86)\BlueStacks\HD-Service.exe [?]
S2 BstHdLogRotatorSvc;BlueStacks Log Rotator Service;C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe --> C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 LiveUpdateSvc;LiveUpdate;C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe [2014-6-6 2152736]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2014-4-3 315008]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;C:\windows\System32\drivers\AmpPal.sys [2011-12-4 195584]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\System32\ieetwcollector.exe [2014-6-7 111616]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\windows\System32\drivers\intelaud.sys [2011-12-20 34200]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-12-7 273168]
S3 NMgamingmsFltr;USB Optical Mouse;C:\windows\System32\drivers\NMgamingms.sys [2009-7-24 11264]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\windows\System32\drivers\rdpvideominiport.sys [2014-6-7 19456]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2014-6-7 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2014-6-7 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2012-10-8 1255736]
S4 TeamViewer9;TeamViewer 9;C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe [2014-5-6 5024576]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
FileExt: .js: jsfile="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5\Dreamweaver.exe","%1"
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2014-06-08 18:16:40 -------- d-----w- C:\Program Files (x86)\Cobian Backup 11
2014-06-08 10:54:05 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{AA017818-F3D2-4E2C-99F3-59E3A7F94E0F}\offreg.dll
2014-06-08 02:45:35 -------- d-sh--w- C:\Users\David\AppData\Local\EmieUserList
2014-06-08 02:45:35 -------- d-sh--w- C:\Users\David\AppData\Local\EmieSiteList
2014-06-07 21:25:26 -------- d-----w- C:\Users\David\AppData\Local\Skype
2014-06-07 21:25:16 -------- d-----r- C:\Program Files (x86)\Skype
2014-06-07 18:18:57 6574592 ----a-w- C:\windows\System32\mstscax.dll
2014-06-07 18:18:57 5694464 ----a-w- C:\windows\SysWow64\mstscax.dll
2014-06-07 17:54:08 44544 ----a-w- C:\windows\System32\TsUsbGDCoInstaller.dll
2014-06-07 17:54:03 3072 ----a-w- C:\windows\System32\drivers\en-US\tsusbflt.sys.mui
2014-06-07 17:52:43 792576 ----a-w- C:\windows\SysWow64\TSWorkspace.dll
2014-06-07 17:52:43 1030144 ----a-w- C:\windows\System32\TSWorkspace.dll
2014-06-07 05:13:23 -------- d-----w- C:\Users\David\AppData\Roaming\Samsung
2014-06-07 02:39:55 -------- d-----w- C:\Users\David\AppData\Roaming\ProductData
2014-06-07 02:32:36 -------- d-----w- C:\ProgramData\ProductData
2014-06-07 02:32:29 -------- d-----w- C:\ProgramData\{3C5CBD7B-3D1D-411E-96C2-513FFCA84D2D}
2014-06-07 02:32:28 -------- d-----w- C:\ProgramData\IObit
2014-06-07 02:32:24 -------- d-----w- C:\Program Files (x86)\IObit
2014-06-07 02:32:02 -------- d-----w- C:\Users\David\AppData\Roaming\IObit
2014-06-06 23:04:30 10702536 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{AA017818-F3D2-4E2C-99F3-59E3A7F94E0F}\mpengine.dll
2014-06-03 15:13:40 -------- d-----w- C:\Users\David\AppData\Local\ftblauncher
2014-05-26 14:57:24 -------- d-----w- C:\Users\David\AppData\Local\IsolatedStorage
2014-05-15 01:53:41 -------- d-----w- C:\Users\David\AppData\Roaming\DropboxMaster
2014-05-12 17:12:01 -------- d-----w- C:\Users\David\AppData\Roaming\MathCast
2014-05-12 17:12:01 -------- d-----w- C:\Users\David\AppData\Local\MathCast
2014-05-12 17:11:42 -------- d-----w- C:\Program Files (x86)\MathCast
2014-05-10 19:14:30 -------- d-----w- C:\Users\David\AppData\Roaming\Logic Minimizer
2014-05-10 19:14:20 65536 ----a-r- C:\Users\David\AppData\Roaming\Microsoft\Installer\{9C0B538F-D5EC-4915-A5D0-9AA4658D2C6B}\NewShortcut2_9C0B538FD5EC4915A5D09AA4658D2C6B.exe
2014-05-10 19:14:20 65536 ----a-r- C:\Users\David\AppData\Roaming\Microsoft\Installer\{9C0B538F-D5EC-4915-A5D0-9AA4658D2C6B}\NewShortcut1_5F12CBFC6C464BC2B475FB295DD74037.exe
2014-05-10 19:14:20 65536 ----a-r- C:\Users\David\AppData\Roaming\Microsoft\Installer\{9C0B538F-D5EC-4915-A5D0-9AA4658D2C6B}\ARPPRODUCTICON.exe
2014-05-10 19:14:19 -------- d-----w- C:\Program Files (x86)\Logic Minimizer
2014-05-10 19:13:42 -------- d-----w- C:\windows\Downloaded Installations
.
==================== Find3M  ====================
.
2014-05-14 08:44:08 70832 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-05-14 08:44:08 692400 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2014-05-09 06:14:03 477184 ----a-w- C:\windows\System32\aepdu.dll
2014-05-09 06:11:23 424448 ----a-w- C:\windows\System32\aeinv.dll
2014-04-12 02:22:05 95680 ----a-w- C:\windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\windows\System32\secur32.dll
2014-04-12 02:19:32 1460736 ----a-w- C:\windows\System32\lsasrv.dll
2014-04-12 02:19:05 31232 ----a-w- C:\windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
2014-04-01 02:46:48 130712 ----a-w- C:\windows\SysWow64\MSSTDFMT.DLL
2014-04-01 02:46:48 1070232 ----a-w- C:\windows\SysWow64\MSCOMCTL.OCX
2014-03-31 13:35:08 270496 ------w- C:\windows\System32\MpSigStub.exe
.
============= FINISH: 14:38:40.05 ===============
 

Attached Files



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#2 Machiavelli

Machiavelli

    Agent 007


  • Malware Response Instructor
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Posted 10 June 2014 - 02:47 AM

Hello and Welcome on board davidjm6 :welcome:,

my Name is Machiavelli and I will assist you with your problem.
If you booted into safe mode on your computer then print my instructions!
I'm in the 'Malware Staff Team' and will provide you with advice:

To remove Malware on a computer can be very complicated. Malware (malicious software) is able to hide and so I may not be able to find it so easily. In order to remove Malware from you Computer, you need to follow my instructions carefully. Don't be worried if you don't know what to do. just ask me! Please stay in contact with me until the problem is fixed.

Below are a few tips:
  • Removing Malware is usually very difficult.
    We need to search and analyse a lot of files. As this is done in our free time, please be patient especially if I don't answer every day!
  • Please follow these instructions
    If you don't follow the instructions your computer may crash. If you fix your PC by yourself, this can be very risky!
  • Please stay in contact with me until your problem is resolved
    As Malware may not be totally removed in one session or in one day, please stay in contact with me until the problem is resolved.
  • Please don't run any other tools without consulting with me as this can complicate finding and removing all Malware
    Don't run any tools while I'm fixing your PC. That is counter productive and again, will only complicate finding and removing all Malware!
  • Read my post completely
    If you don't do so, you may make mistakes that could result in your System crashing by your own actions!
 

Please download FRST (by Farbar) from the link below and save it to your Desktop.

Download Mirror #1

If you are unsure whether you have 32-Bit or 64-Bit Windows, see here
  • Disable all anti-virus and anti-malware software to prevent them inhibiting FRST in any way. If you are unsure how to do this, see THIS.
  • Double-click FRST.exe/FRST64.exe (depending on which version you downloaded) to run it. (if you have Windows Vista / Windows 7 / Windows 8: Please do a Right click on the FRST icon and select Run as Administrator)
  • When the disclaimer appears, click Yes.
  • Click Scan to start FRST.
  • When FRST finishes scanning, two logs, FRST.txt and Addition.txt will open.
  • Copy (Ctrl+C) and Paste (Ctrl+V) the contents of both of these logs into your next post please.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

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#3 Machiavelli

Machiavelli

    Agent 007


  • Malware Response Instructor
  • 3,976 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:03:54 PM

Posted 13 June 2014 - 08:02 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

~Machiavelli

If I don't reply within 24 hours please PM me!

  • Every topic with no replies within 5 days will be closed.
  • If you like my help here please give me feedback.

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