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need help removing virus, possibly rootkit


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#1 robocop321

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Posted 08 June 2014 - 11:15 AM

Hey there, me again xD.

 

Basically since yesterday my computer has bleeped up and I noticed I have a massive fps drop when playing games and my computer feels really damn slow.

 

I then noticed that somehow my Avira antivirus was set offline and my windows firewall was turned off too?

When i try to turn either of them back on I come across a error which does not allow me 'Windows firewall can't change some of your settings. Error code 0x80070422

 

I am pretty sure this means I have a rootkit on my pc or some nasty infection.

 

So yeah it would be nice if one of you amazing people could again for like the 4th time :') help COMPLETELY Clean and remove this horrible thing from my PC.

 

Thanks



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#2 wpgwpg

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Posted 08 June 2014 - 11:22 AM

 A search on this error code at the MS site gives results here

http://www.microsoft.com/en-us/search/results.aspx?q=0x80070422

They have fixits there you can run.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 robocop321

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Posted 08 June 2014 - 11:55 AM

Aha thanks man, my windows firewall is back up however i removed my avira antivirus and replaced it with avast.

I'm still worried there is something strange on my PC though :/



#4 wpgwpg

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Posted 08 June 2014 - 12:05 PM

 You could get the free version of Malwarebytes, get it up to date, boot to Safe Mode and do a full system scan.  While in Safe Mode, you could do the same with your aintivirus.  That'll take a good while, so do it when you don't need your computer for a couple of hours.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 robocop321

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Posted 09 June 2014 - 06:20 PM

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