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Error Event ID 137 (NTFS)


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#1 Ubtree

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Posted 08 June 2014 - 02:34 AM

The following error is reported in the Event Event every time I boot my laptop:

  Event ID 137

  The default transaction resource manager on volume
  \\?\Volume{6044a626-6d6f-11e3-bbbe-806e6f6e6963}
  encountered a non-retryable error and could not
  start.  The data contains the error code.

  Source: Ntfs

I've spent some time researching this issue, but can find nothing that seems to be of any relevance to my case.

The registry has the following entries that relate to the volume to which the error refers:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Diskeeper Corporation\ExpressCache\Engines\Settings
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Dfrg\Statistics\Volume{6044a626-6d6f-11e3-bbbe-806e6f6e6963}\\BytesPerCluster
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VSS\Diag\VolSnap\\Volume{6044a626-6d6f-11e3-bbbe-806e6f6e6963}DiscoverSnapshots (Enter)
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\VSS\Diag\VolSnap\\Volume{6044a626-6d6f-11e3-bbbe-806e6f6e6963}DiscoverSnapshots (Enter)
  • HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices\\\??\Volume{36fbbf0c-cb7f-11e3-aca1-e730e49be988}
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Diag\VolSnap\\Volume{6044a626-6d6f-11e3-bbbe-806e6f6e6963}DiscoverSnapshots (Enter)
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Diag\VolSnap\\Volume{6044a626-6d6f-11e3-bbbe-806e6f6e6963}DiscoverSnapshots (Leave)
  • HKU\S-1-5-21-3119753957-3535999186-4102309365-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume\{6044a626-6d6f-11e3-bbbe-806e6f6e6963}
  • HKEY_USERS\S-1-5-21-3119753957-3535999186-4102309365-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume\{6044a626-6d6f-11e3-bbbe-806e6f6e6963}\\Data
  • HKEY_USERS\S-1-5-21-3119753957-3535999186-4102309365-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\CPC\Volume\{6044a626-6d6f-11e3-bbbe-806e6f6e6963}\\Data

The laptop is running Win7 (64-bit).  Although my understanding of the registry is extremely limited, I can see that some entries appear to relate to defragging, but I have disabled the Disk Defragmenter service. since the PC only has an SSD.  (I have also tried temporarily enabling the Disk Defragmenter service, but the error still happened on reboot, with the service set to Automatic.)

Any suggestions for dealing with this error would be greatly appreciated.
 



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#2 wpgwpg

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Posted 08 June 2014 - 10:39 AM

 Try running SFC from an elevated command prompt.  Click Start and type CMD in the search box.  Right-click CMD.EXE and click Run as administrator.  From the command prompt type SFC /scannow.  That will check for corrupt Windows files and attempt to repair them.  You could also make a system repair disc, boot from it and do a repair.  Go to the Control Panel -> Backup and Restore -> Backup and Restore -> Create a system repair disc.  Insert a blank CD-R.  When finished (after 3-4 min.), boot from the disc and do a repair.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:




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