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BSOD While Playing Games


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#1 Rotek

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Posted 07 June 2014 - 04:51 PM

I only play one game which is called Phantasy Star Online 2. I have never had any issues with the game before until recently my PC has started crashing randomly while playing the game. It will shutdown and give me the following BSOD message.

 

Note: It has happened multiple times during the past few days of trying to play PSO2.

 

Any help is greatly appreciated, thank you.

 

PC Specs:

Windows 7 

AMD Phenom II X4 810 Processor

8.0GB RAM

AMD Radeon HD 7700 Series

 

LhOhINZ.jpg


Edited by Rotek, 07 June 2014 - 04:58 PM.


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#2 dicke

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Posted 07 June 2014 - 07:31 PM

Hi,

Questions before answers; Are your OS and AV up to date? Have you run any scans to see if something might have slipped in without permission?

Thanks


Stay well and surf safe [stay protected]

Dick E


#3 Rotek

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Posted 07 June 2014 - 07:53 PM

Hi,

Questions before answers; Are your OS and AV up to date? Have you run any scans to see if something might have slipped in without permission?

Thanks

 

Hello, I haven't done any scans for viruses but I doubt it's a virus as it only happens while playing my game.

 

I will run a scan nonetheless. And my OS is up to date with 6 optional updates, 4 of which I am installing at the moment.

 

gsOz0Rp.png



#4 dicke

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Posted 07 June 2014 - 08:16 PM

Hi,

Viruses aren't the only types of infections that can cause problems. Many are a serious PITA without being a virus, which might go about destroying things.

Keep us posted


Stay well and surf safe [stay protected]

Dick E


#5 Rotek

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Posted 07 June 2014 - 09:24 PM

I have been searching around and there seems to be a way a detect what is causing the BSOD, would you happen to know anything about that?



#6 dicke

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Posted 07 June 2014 - 09:32 PM

You might take a look at this one

http://www.resplendence.com/downloads

The program is WhoCrashed

Comprehensible crash dump analysis tool
for Windows 8.1/8/7/Vista/XP/2012/2008/2003 (x86 and x64)

Keep us posted


Stay well and surf safe [stay protected]

Dick E





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