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Win7 32-bit, Hard drive, "Unable to connect to Virtual Disk..."

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#1 ursanbear


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Posted 06 June 2014 - 09:32 AM

The issue started when I my workstation started working very sluggishly and I tried to perform a state restore, when I couldn't do that (got a  "System restore encountered an error....(0x81000203)) so I decided to perform a repair install.  As it starts, I get this:


"Windows could not retrieve information about the disks on this computer"



So, I do a little digging and when I go to device manager for the drive (1 TB WD) I can't see any volume information for the drive.


No biggie just wander over to "Disk Management" where I get an "Unable to connect to Virtual Disk Service"


Must be stopped one would think.  But it's not, running just as it should.


I spent the last several hours looking for solutions and everything points Virtul Disk Service, but as I said, it's running.


I've halted AV and firewall services, I've run SFC /SCANNOW a few times (continuing to do so until all errors are cleared)  I've run chkdsk /r


I'm unable to do a system restore presumably for the same reason so I can't go back a week or two before this all started.



The only other symptom is that my windows installer service won't stay running. 


I'm not in a position to do an RnR right now but I would like to resolve this as soon as possible.


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#2 wpgwpg


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Posted 06 June 2014 - 01:54 PM

 I'd back up any data I didn't want to lose and restore to factory settings.


 When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $60 these days and a really good FREE backup program is the Easeus Todo Backup Free.  That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.
 Good luck.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

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