PC Crashes trying to delete MBAM findings
I scan every week with the free Malwarebytes and have been fine until this week. 164 PUP green bug things, managed to delete 100 but the computer kept crashing every time I tried to delete the others even after re-scanning.
Here's a log of a 2 of them C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Extensions\pcpehlgijbdajfafffojllcaecaecngb (PUP.Optional.MindSpark.A) -> No action taken.
Then ditto on the next one until the end bit which is (PUP.Optional.MindSpark.A) -> No action taken.
Then the others are all the same apart from the end bits (as u can tell I am really computer minded :)which are all different with no action taken.
I have CC, TeamSpybot, I defraggle, I have speccy, icloud, Microsoft Security & HP Total Care Advisor.
I did have Panda Cloud but it kept vanishing & even tho it is still in my programmes I can't seem to facilitate it.
I was also using WOT but that also vanished when I switched to Google Chrome ( I had nothing but trouble when I tried Chrome last year)
I managed to reload Panda & Spybot yesterday & then I managed to delete the PUPs.
Is there anything else I should be using? I have tried package antivirus in the past & on both packages N****N & Mc**** as soon as it was near the end of term I kept getting warnings & being asked to purchase upgrades. On the 1st occasion all of my files started being deleted, even lost my sons graduation pics!! Since then I have used recommended free anti-virus/malware packages.
After I deleted the remaining 60 PUPs everything seemed to be going ok. I scanned everything & proceeded to continue with a very important doc that I have been working on for days. about 2 or 3am just as I was making my final alteration the screen changed & a piece of puzzle popped up & began to close everything down! Normally if this happens my work goes into recover & I can call it back up. I've looked in all the normal places & can only find the original which hasn't been altered I could scream!
Once again when I turned on the computer it wouldn't do all the updates so I had to turn it off & choose repair again, is that why I lost my work only it says that all your files should be ok?
Anyway back to work & I'll try to remember to press save every 5 minutes, my own fault, I never learn! When I went into my recovery panel the following was there startup disabled Ap.
Please could you help or suggest something to help as I have very important charity work to sort out? Hope all this makes sense Many thanks
No HKCU:Run ApplePhotoStreams Apple Inc. C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
Yes HKCU:Run CCleaner Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" /AUTO
No HKCU:Run com.apple.dav.bookmarks.daemon Apple Inc. C:\Program Files\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
Yes HKCU:Run EPLTarget\P0000000000000000 SEIKO EPSON CORPORATION C:\Windows\system32\spool\DRIVERS\W32X86\3\E_TATIHTE.EXE /EPT "EPLTarget\P0000000000000000" /M "Epson Stylus SX535WD"
Yes HKCU:Run HPAdvisor Hewlett-Packard C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autorun=AUTORUN
No HKCU:Run iCloudServices Apple Inc. C:\Program Files\Common Files\Apple\Internet Services\iCloudServices.exe
Yes HKCU:Run LightScribe Control Panel Hewlett-Packard Company C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
Yes HKCU:Run WMPNSCFG Microsoft Corporation C:\Program Files\Windows Media Player\WMPNSCFG.exe
Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run Adobe Reader Speed Launcher Adobe Systems Incorporated "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
No HKLM:Run APSDaemon Apple Inc. "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
No HKLM:Run HotKeysCmds Intel Corporation C:\Windows\system32\hkcmd.exe
Yes HKLM:Run HP Health Check Scheduler Hewlett-Packard c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
Yes HKLM:Run HP Software Update Hewlett-Packard C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
Yes HKLM:Run hpWirelessAssistant Hewlett-Packard Development Company, L.P. C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
No HKLM:Run IgfxTray Intel Corporation C:\Windows\system32\igfxtray.exe
No HKLM:Run iTunesHelper Apple Inc. "C:\Program Files\iTunes\iTunesHelper.exe"
Yes HKLM:Run MSC Microsoft Corporation "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
No HKLM:Run Persistence Intel Corporation C:\Windows\system32\igfxpers.exe
Yes HKLM:Run QlbCtrl.exe Hewlett-Packard Development Company, L.P. C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
No HKLM:Run QPService CyberLink Corp. "C:\Program Files\HP\QuickPlay\QPService.exe"
No HKLM:Run QuickTime Task Apple Inc. "C:\Program Files\QuickTime\QTTask.exe" -atboottime
Yes HKLM:Run SDTray Safer-Networking Ltd. "C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe"
No HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
Yes HKLM:Run SynTPEnh Synaptics, Inc. C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
No HKLM:Run UCam_Menu CyberLink Corp. "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"
No HKLM:Run UpdateLBPShortCut CyberLink Corp. "C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
No HKLM:Run UpdateP2GoShortCut CyberLink Corp. "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
No HKLM:Run UpdatePDIRShortCut CyberLink Corp. "C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
No HKLM:Run UpdatePSTShortCut CyberLink Corp. "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
Yes HKLM:Run Windows Defender Microsoft Corporation %ProgramFiles%\Windows Defender\MSASCui.exe -hide
No HKLM:RunOnce TotalRecipeSearch_14bar Uninstall rundll32 C:\PROGRA~1\14UNIN~1.DLL,O -3 uninstalltype=IE
Yes Startup User OneNote 2007 Screen Clipper and Launcher.lnk Microsoft Corporation C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE