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IRP hook keeps coming back


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7 replies to this topic

#1 ElPsyKangaroo

ElPsyKangaroo

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  • Local time:12:03 PM

Posted 06 June 2014 - 02:05 AM

Today I scanned with my AVG and this IRP hook popped up. I removed it and restarted my computer. After rescanning it came back. I'd love some help on removing this! Here's my log

 

Whole Computer Scan

Medium severity;"4";"0";"4"

Scanned folders:;"Scan Whole Computer"

Started:;"6/6/2014, 12:00:42 AM"

Finished:;"6/6/2014, 12:00:48 AM"

Scanned items:;"5812"

Launched by:;"Jimmy"

 

Name;"Description";"Status";"Status";"Priority"

C:\Windows\system32\drivers\EagleX64.sys;"IRP hook, C:\Windows\system32\DRIVERS\mouclass.sys IRP_MJ_READ -> EagleX64.sys +0x14CC0";"Infected";"Infected";"Medium"

C:\Windows\system32\drivers\EagleX64.sys;"IRP hook, C:\Windows\system32\DRIVERS\kbdclass.sys IRP_MJ_READ -> EagleX64.sys +0x131C0";"Infected";"Infected";"Medium"

C:\Windows\system32\drivers\EagleX64.sys;"IRP hook, C:\Windows\system32\DRIVERS\kbdclass.sys IRP_MJ_PNP -> EagleX64.sys +0x134D0";"Infected";"Infected";"Medium"

C:\Windows\system32\drivers\EagleX64.sys;"IRP hook, C:\Windows\system32\DRIVERS\mouclass.sys IRP_MJ_PNP -> EagleX64.sys +0x14F80";"Infected";"Infected";"Medium"



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,710 posts
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:03 PM

Posted 06 June 2014 - 08:34 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 ElPsyKangaroo

ElPsyKangaroo
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  • Members
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  • Local time:12:03 PM

Posted 06 June 2014 - 11:37 PM

 Thanks for helping me!

 

 

Results of screen317's Security Check version 0.99.83  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
AVG Internet Security 2014   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 13.0.0.214  
 Adobe Reader XI  
 Mozilla Firefox (29.0.1)
 Google Chrome 34.0.1847.137  
 Google Chrome 35.0.1916.114  
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbam.exe  
 AVG avgwdsvc.exe
 Malwarebytes Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 47% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

 

 

 

 

Farbar Service Scanner Version: 21-05-2014
Ran by Jimmy (administrator) on 06-06-2014 at 20:53:18
Running from "C:\Users\Jimmy\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
 

 

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Jimmy (administrator) on 06-06-2014 at 20:56:17
Running from "C:\Users\Jimmy\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® 82579V Gigabit Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Jimmy-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : socal.rr.com

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : socal.rr.com
   Description . . . . . . . . . . . : Intel® 82579V Gigabit Network Connection
   Physical Address. . . . . . . . . : F4-6D-04-48-45-E0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:8e88:28fb:0:bd23:669c:6c52:b98c(Preferred)
   Link-local IPv6 Address . . . . . : fe80::bd23:669c:6c52:b98c%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.136(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, June 06, 2014 8:03:41 PM
   Lease Expires . . . . . . . . . . : Saturday, June 07, 2014 8:03:41 PM
   Default Gateway . . . . . . . . . : fe80::9afc:11ff:fe72:54e0%10
                                       192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 250899716
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-91-2B-9F-F4-6D-04-48-45-E0
   DNS Servers . . . . . . . . . . . : 209.18.47.61
                                       209.18.47.62
                                       192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{FA703A5C-3C10-41D5-B789-AF5DA70AD0C3}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : socal.rr.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dns-cac-lb-01.rr.com
Address:  209.18.47.61

Name:    google.com
Addresses:  2607:f8b0:4007:803::1009
      74.125.239.6
      74.125.239.7
      74.125.239.8
      74.125.239.9
      74.125.239.14
      74.125.239.0
      74.125.239.1
      74.125.239.2
      74.125.239.3
      74.125.239.4
      74.125.239.5


Pinging google.com [74.125.224.71] with 32 bytes of data:
Reply from 74.125.224.71: bytes=32 time=17ms TTL=53
Reply from 74.125.224.71: bytes=32 time=14ms TTL=53

Ping statistics for 74.125.224.71:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 14ms, Maximum = 17ms, Average = 15ms
Server:  dns-cac-lb-01.rr.com
Address:  209.18.47.61

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=45ms TTL=48
Reply from 206.190.36.45: bytes=32 time=46ms TTL=48

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 45ms, Maximum = 46ms, Average = 45ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 10...f4 6d 04 48 45 e0 ......Intel® 82579V Gigabit Network Connection
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.136     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.136    266
    192.168.1.136  255.255.255.255         On-link     192.168.1.136    266
    192.168.1.255  255.255.255.255         On-link     192.168.1.136    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.136    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.136    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 10   4106 ::/0                     fe80::9afc:11ff:fe72:54e0
  1    306 ::1/128                  On-link
 10     18 2002:8e88:28fb::/64      On-link
 10    266 2002:8e88:28fb:0:bd23:669c:6c52:b98c/128
                                    On-link
 10    266 fe80::/64                On-link
 10    266 fe80::bd23:669c:6c52:b98c/128
                                    On-link
  1    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
 If Metric Network Destination      Gateway
  0 4294967295 2620:9b::/96             On-link
  0   9000 ::/0                     2620:9b::1900:1
===========================================================================
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/06/2014 08:37:41 PM) (Source: Application Hang) (User: )
Description: The program MapleStory.exe version 8.149.3.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 3504

Start Time: 01cf81fd4711c056

Termination Time: 32

Application Path: F:\MS\MapleStory\MapleStory.exe

Report Id: 132d5ea0-edf5-11e3-82ff-f46d044845e0

Error: (06/06/2014 08:04:07 PM) (Source: Application Error) (User: )
Description: Faulting application name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Faulting module name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Exception code: 0xc0000005
Fault offset: 0x00fb34d6
Faulting process id: 0x33b4
Faulting application start time: 0xMAPLESTORY.EXE0
Faulting application path: MAPLESTORY.EXE1
Faulting module path: MAPLESTORY.EXE2
Report Id: MAPLESTORY.EXE3

Error: (06/06/2014 00:37:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Faulting module name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Exception code: 0xc0000005
Fault offset: 0x007dd1a7
Faulting process id: 0x18a8
Faulting application start time: 0xMAPLESTORY.EXE0
Faulting application path: MAPLESTORY.EXE1
Faulting module path: MAPLESTORY.EXE2
Report Id: MAPLESTORY.EXE3

Error: (06/06/2014 09:48:13 AM) (Source: Application Error) (User: )
Description: Faulting application name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Faulting module name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Exception code: 0xc0000005
Fault offset: 0x00fb34d6
Faulting process id: 0x2ef0
Faulting application start time: 0xMAPLESTORY.EXE0
Faulting application path: MAPLESTORY.EXE1
Faulting module path: MAPLESTORY.EXE2
Report Id: MAPLESTORY.EXE3

Error: (06/05/2014 11:15:18 PM) (Source: Application Error) (User: )
Description: Faulting application name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Faulting module name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Exception code: 0xc0000005
Fault offset: 0x00fb34d6
Faulting process id: 0x1b04
Faulting application start time: 0xMAPLESTORY.EXE0
Faulting application path: MAPLESTORY.EXE1
Faulting module path: MAPLESTORY.EXE2
Report Id: MAPLESTORY.EXE3

Error: (06/04/2014 04:17:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Faulting module name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Exception code: 0xc0000005
Fault offset: 0x00fb34d6
Faulting process id: 0x2720
Faulting application start time: 0xMAPLESTORY.EXE0
Faulting application path: MAPLESTORY.EXE1
Faulting module path: MAPLESTORY.EXE2
Report Id: MAPLESTORY.EXE3

Error: (06/04/2014 03:31:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Faulting module name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Exception code: 0xc0000005
Fault offset: 0x00fb34d6
Faulting process id: 0xdb0
Faulting application start time: 0xMAPLESTORY.EXE0
Faulting application path: MAPLESTORY.EXE1
Faulting module path: MAPLESTORY.EXE2
Report Id: MAPLESTORY.EXE3

Error: (06/03/2014 10:46:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Faulting module name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Exception code: 0xc0000005
Fault offset: 0x00fb34d6
Faulting process id: 0x5200
Faulting application start time: 0xMAPLESTORY.EXE0
Faulting application path: MAPLESTORY.EXE1
Faulting module path: MAPLESTORY.EXE2
Report Id: MAPLESTORY.EXE3

Error: (06/03/2014 10:31:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Faulting module name: MAPLESTORY.EXE, version: 8.149.3.0, time stamp: 0x53841a56
Exception code: 0xc0000005
Fault offset: 0x00fb34d6
Faulting process id: 0x10dc
Faulting application start time: 0xMAPLESTORY.EXE0
Faulting application path: MAPLESTORY.EXE1
Faulting module path: MAPLESTORY.EXE2
Report Id: MAPLESTORY.EXE3

Error: (06/03/2014 08:56:25 PM) (Source: Application Hang) (User: )
Description: The program MapleStory.exe version 8.149.3.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 21bc

Start Time: 01cf7f4e7eba8b77

Termination Time: 15

Application Path: F:\MS\MapleStory\MapleStory.exe

Report Id: 319e65bc-eb9c-11e3-abfe-f46d044845e0


System errors:
=============
Error: (06/06/2014 08:03:43 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (06/06/2014 08:03:43 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (06/06/2014 08:03:43 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (06/06/2014 08:03:30 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (06/06/2014 08:03:30 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (06/06/2014 08:03:30 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (06/06/2014 08:03:17 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (06/06/2014 08:03:17 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (06/06/2014 08:03:17 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (06/06/2014 08:03:14 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535


Microsoft Office Sessions:
=========================
Error: (06/06/2014 08:37:41 PM) (Source: Application Hang)(User: )
Description: MapleStory.exe8.149.3.0350401cf81fd4711c05632F:\MS\MapleStory\MapleStory.exe132d5ea0-edf5-11e3-82ff-f46d044845e0

Error: (06/06/2014 08:04:07 PM) (Source: Application Error)(User: )
Description: MAPLESTORY.EXE8.149.3.053841a56MAPLESTORY.EXE8.149.3.053841a56c000000500fb34d633b401cf81bed0c91cc4F:\MS\MapleStory\MAPLESTORY.EXEF:\MS\MapleStory\MAPLESTORY.EXE631c655e-edf0-11e3-82ff-f46d044845e0

Error: (06/06/2014 00:37:30 PM) (Source: Application Error)(User: )
Description: MAPLESTORY.EXE8.149.3.053841a56MAPLESTORY.EXE8.149.3.053841a56c0000005007dd1a718a801cf81a74470a929F:\MS\MapleStory\MAPLESTORY.EXEF:\MS\MapleStory\MAPLESTORY.EXEfeeeba09-edb1-11e3-82ff-f46d044845e0

Error: (06/06/2014 09:48:13 AM) (Source: Application Error)(User: )
Description: MAPLESTORY.EXE8.149.3.053841a56MAPLESTORY.EXE8.149.3.053841a56c000000500fb34d62ef001cf81918f2ae018F:\MS\MapleStory\MAPLESTORY.EXEF:\MS\MapleStory\MAPLESTORY.EXE58c3f133-ed9a-11e3-82ff-f46d044845e0

Error: (06/05/2014 11:15:18 PM) (Source: Application Error)(User: )
Description: MAPLESTORY.EXE8.149.3.053841a56MAPLESTORY.EXE8.149.3.053841a56c000000500fb34d61b0401cf814e1aa0e350F:\MS\MapleStory\MAPLESTORY.EXEF:\MS\MapleStory\MAPLESTORY.EXEee5dfedb-ed41-11e3-b644-f46d044845e0

Error: (06/04/2014 04:17:52 PM) (Source: Application Error)(User: )
Description: MAPLESTORY.EXE8.149.3.053841a56MAPLESTORY.EXE8.149.3.053841a56c000000500fb34d6272001cf80451338ffd9F:\MS\MapleStory\MAPLESTORY.EXEF:\MS\MapleStory\MAPLESTORY.EXE73587830-ec3e-11e3-ae95-f46d044845e0

Error: (06/04/2014 03:31:15 PM) (Source: Application Error)(User: )
Description: MAPLESTORY.EXE8.149.3.053841a56MAPLESTORY.EXE8.149.3.053841a56c000000500fb34d6db001cf802cec1864edF:\MS\MapleStory\MAPLESTORY.EXEF:\MS\MapleStory\MAPLESTORY.EXEefbf19d9-ec37-11e3-ae95-f46d044845e0

Error: (06/03/2014 10:46:58 PM) (Source: Application Error)(User: )
Description: MAPLESTORY.EXE8.149.3.053841a56MAPLESTORY.EXE8.149.3.053841a56c000000500fb34d6520001cf7fb63befa170F:\MS\MapleStory\MAPLESTORY.EXEF:\MS\MapleStory\MAPLESTORY.EXEa43be924-ebab-11e3-abfe-f46d044845e0

Error: (06/03/2014 10:31:11 PM) (Source: Application Error)(User: )
Description: MAPLESTORY.EXE8.149.3.053841a56MAPLESTORY.EXE8.149.3.053841a56c000000500fb34d610dc01cf7fa8fbd65358F:\MS\MapleStory\MAPLESTORY.EXEF:\MS\MapleStory\MAPLESTORY.EXE6fd2e72b-eba9-11e3-abfe-f46d044845e0

Error: (06/03/2014 08:56:25 PM) (Source: Application Hang)(User: )
Description: MapleStory.exe8.149.3.021bc01cf7f4e7eba8b7715F:\MS\MapleStory\MapleStory.exe319e65bc-eb9c-11e3-abfe-f46d044845e0


=========================== Installed Programs ============================

µTorrent (Version: 3.4.1.31139)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.257)
Adobe Flash Player 13 Plugin (Version: 13.0.0.214)
Adobe Reader XI (11.0.07) (Version: 11.0.07)
Amazon Cloud Player (Version: 2.4.0.26)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
Asmedia ASM104x USB 3.0 Host Controller Driver (Version: 1.2.9.0)
AVG 2014 (Version: 14.0.3955)
AVG 2014 (Version: 14.0.4592)
AVG 2014 (Version: 2014.0.4592)
Battle.net
Battlefield 4™ (Version: 1.2.0.0)
Battlelog Web Plugins (Version: 2.3.2)
BattlEye for OA Uninstall
BioShock Infinite
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 4.04)
Combined Community Codec Pack 2013-08-01 (Version: 2013.08.01.0)
Curse Client (Version: 5.1.1.792)
D3DX10 (Version: 15.4.2368.0902)
Dark Souls: Prepare to Die Edition
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
ESN Sonar (Version: 0.70.4)
Euro Truck Simulator 2
Fraps
Google Chrome (Version: 35.0.1916.114)
Google Update Helper (Version: 1.3.24.7)
Hearthstone
HP Deskjet 2050 J510 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 2050 J510 series Help (Version: 140.0.61.61)
Intel® Network Connections 16.5.2.0 (Version: 16.5.2.0)
Intel® Rapid Storage Technology (Version: 11.1.0.1006)
iTunes (Version: 11.0.3.42)
Malwarebytes Anti-Malware version 2.0.2.1012 (Version: 2.0.2.1012)
MapleStory
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.95.0)
Microsoft Games for Windows Marketplace (Version: 3.5.50.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Save as PDF Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (Version: 11.0.60610.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (Version: 11.0.60610)
Microsoft Xbox 360 Accessories 1.2 (Version: 1.20.146.0)
Microsoft XNA Framework Redistributable 3.1 (Version: 3.1.10527.0)
Microsoft XNA Framework Redistributable 4.0 Refresh (Version: 4.0.30901.0)
Movie Maker (Version: 16.4.3505.0912)
Mozilla Firefox 29.0.1 (x86 en-US) (Version: 29.0.1)
Mozilla Maintenance Service (Version: 29.0)
MSI Afterburner 2.3.1 (Version: 2.3.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
Mumble 1.2.4 (Version: 1.2.4)
Nexon Game Manager
NVIDIA 3D Vision Controller Driver 331.82 (Version: 331.82)
NVIDIA 3D Vision Driver 331.82 (Version: 331.82)
NVIDIA Control Panel 331.82 (Version: 331.82)
NVIDIA Graphics Driver 331.82 (Version: 331.82)
NVIDIA HD Audio Driver 1.3.26.4 (Version: 1.3.26.4)
NVIDIA Install Application (Version: 2.1002.140.952)
NVIDIA PhysX (Version: 9.13.0725)
NVIDIA PhysX System Software 9.13.0725 (Version: 9.13.0725)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.3182)
Open Broadcaster Software
OpenAL
Origin (Version: 9.3.11.2762)
osu! (Version: 0.0.0.0)
Photo Gallery (Version: 16.4.3505.0912)
PunkBuster Services (Version: 0.993)
Realtek High Definition Audio Driver (Version: 3.13)
REALTEK Wireless LAN Driver and Utility (Version: 1.00.0145)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype™ 6.14 (Version: 6.14.104)
Steam (Version: 1.0.0.0)
SteelSeries Engine (Version: 2.8.171.34768)
TeamSpeak 3 Client (Version: 3.0.14)
TeamViewer 8 (Version: 8.0.16642)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
Uplay (Version: 2.0)
Ventrilo Client for Windows x64 (Version: 3.0.8.0)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
Windows Live Communications Platform (Version: 16.4.3505.0912)
Windows Live Essentials (Version: 16.4.3505.0912)
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0)
Windows Live Installer (Version: 16.4.3505.0912)
Windows Live Photo Common (Version: 16.4.3505.0912)
Windows Live PIMT Platform (Version: 16.4.3505.0912)
Windows Live SOXE (Version: 16.4.3505.0912)
Windows Live SOXE Definitions (Version: 16.4.3505.0912)
Windows Live UX Platform (Version: 16.4.3505.0912)
Windows Live UX Platform Language Pack (Version: 16.4.3505.0912)
WinRAR 4.20 (64-bit) (Version: 4.20.0)

========================= Devices: ================================

Name: PCI Simple Communications Controller
Description: PCI Simple Communications Controller
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 8168.8 MB
Available physical RAM: 4680.1 MB
Total Pagefile: 16335.78 MB
Available Pagefile: 13002.84 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.01 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:119.24 GB) (Free:12.62 GB) NTFS
2 Drive d: () (Fixed) (Total:465.76 GB) (Free:265.25 GB) NTFS
4 Drive f: () (Fixed) (Total:111.79 GB) (Free:55.68 GB) NTFS
5 Drive g: (Archive 3) (Fixed) (Total:931.51 GB) (Free:220.96 GB) NTFS
6 Drive i: (Archive 2) (Fixed) (Total:931.51 GB) (Free:0.64 GB) NTFS
7 Drive k: (LOW ELO) (Removable) (Total:7.45 GB) (Free:2.25 GB) FAT32

========================= Users: ========================================

User accounts for \\JIMMY-PC

Administrator            Guest                    Jimmy                    

========================= Restore Points ==================================


**** End of log ****

 

 

 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.06.06.11

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17041
Jimmy :: JIMMY-PC [administrator]

6/6/2014 9:01:47 PM
mbar-log-2014-06-06 (21-01-47).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 325282
Time elapsed: 23 minute(s), 50 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

 

 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17041

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, F:\ DRIVE_FIXED, G:\ DRIVE_FIXED, I:\ DRIVE_FIXED
CPU speed: 3.300000 GHz
Memory total: 8565608448, free: 4873347072

Downloaded database version: v2014.06.06.11
Downloaded database version: v2014.06.02.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D142D979

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 250064896
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 128035676160 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-250049680-250069680)...
Done!
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1549F232

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 976766976

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Done!
Drive 2
Scanning MBR on drive 2...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 53B6018F

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 234436608

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 120034123776 bytes
Sector size: 512 bytes

Done!
Drive 3
Scanning MBR on drive 3...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 2846E

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 1953517568

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000202043392 bytes
Sector size: 512 bytes

Done!
Drive 4
Scanning MBR on drive 4...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 21631

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 1953517568

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 1000202043392 bytes
Sector size: 512 bytes

Done!
Drive 5
Scanning MBR on drive 5...
Inspecting partition table:
Partition information:

    This drive is a Single Partition removable Drive.
    Partition is not bootable

Disk Size: 8016363520 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-2-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-3-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-3-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-4-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-4-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-5-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-5-r.mbam...
Removal finished

 

 

 

 

 

 

 

Rkill 2.6.6 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 06/06/2014 09:35:24 PM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 06/06/2014 09:35:29 PM
Execution time: 0 hours(s), 0 minute(s), and 5 seconds(s)


 

 

 


 

 

 

 

 

 

 

 



#4 Broni

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Posted 07 June 2014 - 11:03 AM

All clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 ElPsyKangaroo

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Posted 07 June 2014 - 03:11 PM

If nothing ends up showing except on the initial AVG scan I presume we can say that it was a false positive?

 

# AdwCleaner v3.212 - Report created 07/06/2014 at 11:58:45
# Updated 05/06/2014 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Jimmy - JIMMY-PC
# Running from : C:\Users\Jimmy\Desktop\adwcleaner_3.212.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17041


-\\ Mozilla Firefox v29.0.1 (en-US)

[ File : C:\Users\Jimmy\AppData\Roaming\Mozilla\Firefox\Profiles\p8axel8c.default\prefs.js ]

Line Deleted : user_pref("browser.newtabpage.pinned", "[{\"url\":\"hxxp://www.cheapassgamer.com/index.php?showforum=10\",\"title\":\"Video Game Deals - Cheap Ass Gamer\"},{\"url\":\"hxxp://www.youtube.com/feed/subsc[...]

-\\ Google Chrome v35.0.1916.114

[ File : C:\Users\Jimmy\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [1121 octets] - [07/06/2014 11:56:20]
AdwCleaner[S0].txt - [1045 octets] - [07/06/2014 11:58:45]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1105 octets] ##########
 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Ultimate x64
Ran by Jimmy on Sat 06/07/2014 at 12:02:08.25
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Successfully deleted the following from C:\Users\Jimmy\AppData\Roaming\mozilla\firefox\profiles\p8axel8c.default\prefs.js

user_pref("extensions.wecarereminder.merchHash", "{\"AFFILIATES\":{\"1-Sale-A-Day\":{\"name\":\"1 Sale A Day\",\"autordr\":1,\"n\":\"3\",\"td\":1.5},\"1and1Internet\":{\"name\
Emptied folder: C:\Users\Jimmy\AppData\Roaming\mozilla\firefox\profiles\p8axel8c.default\minidumps [2 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 06/07/2014 at 12:06:57.22
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

And, nothing showed up on the ESET scan. So there wasn't a log.



#6 Broni

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Posted 07 June 2014 - 06:56 PM

You should be OK.

If you Google your issue you'll see quite a few topics at AVG forum regarding that issue.

 

From my point of view...

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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#7 ElPsyKangaroo

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Posted 07 June 2014 - 07:17 PM

Thank you for your time in helping me! I really appreciate it.

I went ahead and removed most of the programs with Delfix. I assume I can just manually remove the rest of the programs that stayed?

I also installed the WOT extension. It's great and I've been looking for something like this for some time!

I saw on the AVG forums that there was the potential for it to be a false positive but I just wanted to be sure just in case. Thank you again for your help.



#8 Broni

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Posted 07 June 2014 - 07:29 PM

You're very welcome p22002759.gif

 

I assume I can just manually remove the rest of the programs that stayed?

 

Yes.


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