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MagicJack fried 2 mobos

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#1 jlrka


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Posted 05 June 2014 - 03:03 PM

1st computer-Sony vgc-RB30 win7 ult.- intel P4 3.0, 2.5gb RAM
2nd comp. Compaq sr1800nx win7 ult.- intel P4 3.0, 2gb RAM
While making a call using Magic Jack, the Sony shut down and tried to reboot with a blank screen.
I unplugged MJ, turned it off and it did eventually reboot.
I plugged MJ back in and the comp instantly shut down and would not reboot.
It would not post and the Chassis and CPU fans were very fast. NO beeps.
I swapped the RAM, PSU, CPU and reset CMOS with no effect.
Still not believing a USB device could cause this, I turned on the Compaq and plugged in MJ.
BANG! THe same thing instantly with the same symptoms.
Does anyone have exprience with this or know how to revive the mobos?
**footnote- MJ was connected to comp1 via an extension cable. To comp2 directly.  THX

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#2 wpgwpg


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Posted 05 June 2014 - 03:19 PM

 The only time I had problems with MagicJack was probably 8 years or so ago when I was running the Media Center version of XP. It didn't do any permanent damage though, just crashed my system or wouldn't boot if it was plugged in.  When I got a new computer (I think it was a HP with Vista) in 2009, I got another MagicJack and it's worked with that, a home built system with Windows 7, and my old HP computer which now runs Windows 8.1.  It also works with my Dell Inspiron 660 running Windows 7 Pro.  You didn't say what version of Windows you're running, but I'd recommend you contact the MagicJack support.


Good luck. 

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 jlrka

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Posted 05 June 2014 - 05:57 PM

I did state the os- Win7 ult. on both.

I did contact MJ support and they wanted me to plug it into another computer.

I told them that ain't about to happen.

 I offered to mail the unit to them so they could put it in one of their computers.

 they didn't want to do that.

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