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Failing to start after overheating


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#1 Ryaninator

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Posted 05 June 2014 - 06:52 AM

I have a dell laptop and I was playing video games and it overheated and shut down. Now it says that windows failed to start every time when I start it. May I have some help?

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#2 zingo156

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Posted 05 June 2014 - 07:29 AM

Please post the make and model. I would recommend dusting out the computer to prevent another over heat. Heat is a computers enemy. Have you tried booting to safe mode?

 

Generally you can get to safe mode by tapping F8 many times after powering on the machine, this will bring up the boot menu options. Use your arrow keys to highlight safe mode with networking. From there you can try a restore point etc.


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#3 Ryaninator

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Posted 05 June 2014 - 07:38 AM

We think a vital part is scorched and I can boot to BIOS but not safe mode we took in to Geek Squad.

#4 zingo156

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Posted 05 June 2014 - 08:12 AM

It could be, if it doesn't boot to windows but the bios works, I might suspect a problem with the hard drive. It could be software related as well. Best of luck!


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