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combofix


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3 replies to this topic

#1 nykam

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Posted 05 June 2014 - 04:13 AM

I accidentally ran combofix, and it's now stuck at complete d stage 48 for over 2 hrs. I don't know whether to let it be or stop it safely. Please guide me so I can get a couple hrs of sleep before work. Thank you so much for your time and effort.


Edited by hamluis, 05 June 2014 - 06:41 AM.
Moved from Win 7 to AV/AM Software - Hamluis.


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#2 ElfBane

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Posted 05 June 2014 - 04:22 AM

Let it run.



#3 Condobloke

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Posted 05 June 2014 - 04:33 AM

Welcome to BC.

 

When you have finished having accidents, I would suggest you post a fresh topic in the Malware Removal Area, and allow the Experts there look the situation over for you.

 

Please Fully read and follow the instructions in the Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help starting at Step #6.

    Note :If you are unable to complete any step, still post the topic and leave a full description of your problems.

    

    When you have done that, start a new topic and post the required logs to
  Virus, Trojan, Spyware, and Malware Removal Logs forum forum, NOT Here, for assistance by the Malware Response Team Experts.

    

    Please Use Copy / Paste for your responses, and Do Not Attach them unless your helper requests this.

    

    If HelpBot responds to your topic, please follow his Step #1 so the team will be notified.

    

    After doing this, please reply back in this thread with a link to the new topic so we can close this one.


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#4 quietman7

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Posted 05 June 2014 - 01:59 PM

This is one of the reasons why we recommend not to use ComboFix on your own. There are risks involved and we would prefer it if someone (a trained expert) who knows how to resovle any issues that may arise when running the tool, is supervising it's use.

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. Per the developer, people should not be using ComboFix without being advised to do so by a trained expert (see here) who is assisting them deal with a malware problem. When issues arise due to complex malware infections, possible false detections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance.

With that said, there are circumstances ComboFix will hang, crash or stall at various stages due to malware interference, failure to disable other real-time protection tools or the presence of CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) so that it does not complete successfully. Also, depending on how badly a system is infected, ComboFix may take longer to complete its routine than it normally does or fail to run properly. While that is not normal behavior, it is not unusual. Usually using Task Manager to stop ComboFix's related process is enough to abort it.

Open Task Manager and look for the following ComboFix related processes (some have a .3XE extension):
  • PEV.exe
  • NirCmd.3XE
  • PEV.3XE
  • SED
  • GREP
  • any file that has the extension *.3XE except CF*****.3XE <- do not end this process
One at a time, right-click and select End Process. If doing that did not free ComboFix and allow it to continue, then you will need to reboot the computer manually.
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