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unable to switch tabs, close out tab, or exit Firefox until page completely load

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4 replies to this topic

#1 Alduin's Khajiit

Alduin's Khajiit

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Posted 04 June 2014 - 07:08 PM

for the past couple of days, I have been unable to switch tabs, close out the current tab or another tab, or exit Firefox until the current page is completely loaded. this could be anywhere from 30 seconds to 5 minutes. Firefox then becomes unresponsive to my clicks and I cannot even close out of Firefox with the "x" box until the current page is fully loaded. I usually switch tabs when a page is loading but now I cannot due to this issue.


I posted on Mozillazine on Friday bumping it a few times with no replies so I was wondering if I could get help here

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#2 wpgwpg


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Posted 04 June 2014 - 08:21 PM

 What version of Firefox are you running?  29.0.1 is the current version.  If you're using an earlier version, I'd upgrade.  If you're already running 29.0.1, I'd try uninstalling Firefox and reinstalling it.


Good luck.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 Alduin's Khajiit

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Posted 04 June 2014 - 08:42 PM

my Firefox is current. un/reinstalling doesn't seem to help. I went into the appdata local folder and manually deleted the cache there which usually fixes most problems, it didn't

#4 FlannelBack


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Posted 05 June 2014 - 07:23 AM

In Firefox, from the "Help" menu, select "Restart with Add-ons Disabled..." If the problem is gone, then one or more of your add-ons is the problem.

#5 buddy215


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Posted 05 June 2014 - 11:35 AM

Yes, a recently installed add-on could be the problem. If the disabling of add-ons doesn't seem to help then

do a couple of scans for adware and malware.


Scan your computer using this: AdwCleaner Download

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
You will be prompted to restart your computer. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.


  • Free Virus Scan | Online Virus Scanner from ESET
  • Click the esetonlinebtn.png button in the link above.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Use CCleaner to cleanup the temporary files, logs, cookies, etc. Use the default settings. Pay attention while

installing and UNcheck offers of toolbars such as Yahoo. No need to use the Registry Cleaner tool and it has 

the potential of causing another problem. CCleaner - PC Optimization and Cleaning - Free Download

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

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