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IE will not open and Chrome has YTTNOaAds extension


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10 replies to this topic

#1 burns334

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Posted 04 June 2014 - 05:05 PM

Evening folks, trying to get IE working as it will not open and I notice Chrome has an unremovable extension named YTTNOaAds that I am sure is bad.  Searching the web show lots of long complicated methods that I can say I don't believe in, looking for some good help, thanks, PS this is on a windows7 machine.

 

burns


Edited by burns334, 04 June 2014 - 05:06 PM.


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#2 wpgwpg

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Posted 04 June 2014 - 05:13 PM

 You could do a System Restore to a data prior to the start of the problem with IE.  IE is right buggy, and most folks I know avoid it for almost everything.  There's always Firefox too.  You can disable Chrome extensions by clicking the menu icon, then Settings, then Extensions.  There're you'll see check boxes for disabling them.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 burns334

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Posted 04 June 2014 - 05:52 PM

No luck, system restore did not have a restore point before May 5h, and you can not turn this extension off or trash it

 

burns



#4 wpgwpg

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Posted 04 June 2014 - 06:28 PM

 You could try uninstalling Chrome & reinstalling it.  And how about Firefox?  I've been using it for the last 19 versions and find the current version to be very stable.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 noknojon

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Posted 04 June 2014 - 06:50 PM

Searching the web show lots of long complicated methods that I can say I don't believe in

What is wrong with the methods, and can you link any ??



#6 burns334

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Posted 04 June 2014 - 07:18 PM

I just can't get thru them, I tried http://cnedelcu.blogspot.com/2012/05/top-3-fixes-for-internet-explorer-wont.html  but the first two had no results, the third gets hungup trying to download the delicious script

 

burns



#7 noknojon

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Posted 05 June 2014 - 02:14 AM

For a bit more information , Please run and Copy / Paste the result to these scans -

 

Download Security Check from HERE or HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note:: If a security program requests permission to access the Internet, allow it to do so.

 

Next -

Please download MiniToolBox to desktop and run it.
Checkmark the following boxes:

* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)

 

 

Last -

Please post a snapshot with Speccy as this may give us a bit more to look at -
Publish a Snapshot using Speccy << Follow These Directions (only post the link)



#8 burns334

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Posted 07 June 2014 - 09:01 AM

 Results of screen317's Security Check version 0.99.83  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 JavaFX 2.1.1    
 Java 7 Update 55  
 Adobe Flash Player 13.0.0.214  
 Adobe Reader 9 Adobe Reader out of Date! 
 Google Chrome 32.0.1700.76  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 WinPatrol winpatrol.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 BillP Studios WinPatrol WinPatrol.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 
 
MiniToolBox by Farbar  Version: 23-01-2014
Ran by cemelli (administrator) on 07-06-2014 at 09:41:17
Running from "C:\Users\cemelli\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (06/06/2014 07:40:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2200847
 
Error: (06/06/2014 07:40:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2200847
 
Error: (06/06/2014 07:40:57 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/06/2014 07:40:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2199224
 
Error: (06/06/2014 07:40:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2199224
 
Error: (06/06/2014 07:40:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/06/2014 07:40:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2197071
 
Error: (06/06/2014 07:40:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2197071
 
Error: (06/06/2014 07:40:53 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/06/2014 07:40:51 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2195199
 
 
System errors:
=============
Error: (06/07/2014 09:28:23 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intelewin filter service to connect.
 
Error: (06/06/2014 06:51:09 PM) (Source: DCOM) (User: )
Description: {1F87137D-0E7C-44D5-8C73-4EFFB68962F2}
 
Error: (06/06/2014 02:27:15 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intelewin filter service to connect.
 
Error: (06/05/2014 02:23:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intelewin filter service to connect.
 
Error: (06/04/2014 07:55:22 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intelewin filter service to connect.
 
Error: (06/04/2014 07:42:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intelewin filter service to connect.
 
Error: (06/04/2014 07:15:38 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intelewin filter service to connect.
 
Error: (06/04/2014 07:14:02 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.175.1270.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.5.0216.00
 
Source Path: 4.5.0216.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (06/04/2014 06:59:00 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Intelewin filter service to connect.
 
Error: (06/04/2014 06:58:13 PM) (Source: Microsoft Antimalware) (User: )
Description: %60 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.
 
Signatures Attempted: %24
 
Error Code: 0x80070002
 
Error description: The system cannot find the file specified. 
 
Signature version: 0.0.0.0;0.0.0.0
 
Engine version: %600
 
 
Microsoft Office Sessions:
=========================
Error: (06/06/2014 07:40:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2200847
 
Error: (06/06/2014 07:40:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2200847
 
Error: (06/06/2014 07:40:57 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/06/2014 07:40:55 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2199224
 
Error: (06/06/2014 07:40:55 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2199224
 
Error: (06/06/2014 07:40:55 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/06/2014 07:40:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2197071
 
Error: (06/06/2014 07:40:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2197071
 
Error: (06/06/2014 07:40:53 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (06/06/2014 07:40:51 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2195199
 
 
=========================== Installed Programs ============================
 
ABBYY FineReader 9.0 Sprint (Version: 9.01.513.58212)
Acrobat.com (Version: 1.6.65)
Activate Norton Online Backup (Version: 1.1.20.0)
Adobe AIR (Version: 3.5.0.600)
Adobe Download Assistant (Version: 1.2.3)
Adobe Flash Player 13 ActiveX (Version: 13.0.0.214)
Adobe Flash Player 13 Plugin (Version: 13.0.0.214)
Adobe Reader 9.5.5 MUI (Version: 9.5.5)
Adobe Shockwave Player 11.6 (Version: 11.6.3.633)
Apple Application Support (Version: 3.0.3)
Apple Mobile Device Support (Version: 7.1.1.3)
Apple Software Update (Version: 2.1.3.127)
ArcSoft MediaImpression 2 (Version: 2.0.14.672)
ArcSoft Scan-n-Stitch Deluxe (Version: 1.1.2.50)
Bing Rewards Client Installer (Version: 16.0.345.0)
Bonjour (Version: 3.0.0.10)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant HD Audio (Version: 4.98.60.50)
CrystalDiskMark 3.0.3b (Version: 3.0.3b)
CyberLink DVD Suite (Version: 6.0.3101)
CyberLink YouCam (Version: 2.0.3115)
D3DX10 (Version: 15.4.2368.0902)
Epson Event Manager (Version: 2.40.0001)
EPSON Perfection V33/V330 Photo Scanner Driver Update
EPSON Scan
ESET Online Scanner v3
GenoPro 2.5.4.1
GeoComply Browser Plugin (Version: 2.1.7.1)
Google Chrome (Version: 32.0.1700.76)
Google Update Helper (Version: 1.3.22.3)
HDAUDIO Soft Data Fax Modem with SmartCP (Version: 7.80.4.50)
Hewlett-Packard ACLM.NET v1.2.2.3 (Version: 1.00.0000)
HP Advisor (Version: 3.2.9652.3188)
HP Customer Experience Enhancements (Version: 6.0.1.8)
HP DVD Play 3.7 (Version: 3.7.0.6623)
HP Games (Version: 1.0.0.71)
HP Quick Launch Buttons (Version: 6.50.16.1)
HP Setup (Version: 1.2.3220.3079)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Support Assistant (Version: 7.4.45.4)
HP Update (Version: 5.001.000.014)
HP User Guides 0156 (Version: 1.02.0001)
HP Wireless Assistant (Version: 3.50.11.2)
iCloud (Version: 3.1.0.40)
iLivid (Version: 5.0.0.4408)
ImgBurn (Version: 2.5.6.0)
Intel® Graphics Media Accelerator Driver (Version: 8.15.10.2555)
iTunes (Version: 11.2.2.3)
Java 7 Update 55 (Version: 7.0.550)
Java Auto Updater (Version: 2.1.9.8)
Java™ 6 Update 14 (64-bit) (Version: 6.0.140)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 15.4.3502.0922)
LabelPrint (Version: 2.5.1913)
LightScribe System Software (Version: 1.18.11.1)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
McAfee Security Scan Plus (Version: 3.8.141.11)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Default Manager (Version: 2.2.114.0)
Microsoft IntelliPoint 8.2 (Version: 8.20.468.0)
Microsoft Live Search Toolbar (Version: 3.0.560.0)
Microsoft Office Home and Student 60 day trial
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Security Client (Version: 4.5.0216.0)
Microsoft Security Essentials (Version: 4.5.216.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 9.7.0621)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Norton Security Scan (Version: 3.6.1.11)
Octoshape add-in for Adobe Flash Player
Power2Go (Version: 6.0.3101)
PowerDirector (Version: 7.0.3101)
PowerISO (Version: 4.6)
PowerRecover (Version: 5.5.1923)
QLBCASL (Version: 6.40.17.2)
QuickTime 7 (Version: 7.75.80.95)
Reader for PC (Version: 2.0.02.15180)
Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0007)
Realtek USB 2.0 Card Reader (Version: 6.1.7100.30093)
Skype™ 6.11 (Version: 6.11.102)
SmartWebPrinting (Version: 140.0.186.000)
swMSM (Version: 12.0.0.1)
Synaptics Pointing Device Driver (Version: 13.2.2.0)
System Requirements Lab for Intel (Version: 4.5.5.0)
TurboTax 2009
TurboTax 2009 WinPerFedFormset (Version: 009.000.2881)
TurboTax 2009 WinPerReleaseEngine (Version: 009.000.0328)
TurboTax 2009 WinPerTaxSupport (Version: 009.000.0245)
TurboTax 2009 wnjiper (Version: 009.000.0881)
TurboTax 2009 wrapper (Version: 009.000.0145)
TurboTax 2010
TurboTax 2010 WinPerFedFormset (Version: 010.000.3796)
TurboTax 2010 WinPerReleaseEngine (Version: 010.000.0443)
TurboTax 2010 WinPerTaxSupport (Version: 010.000.0211)
TurboTax 2010 wnjiper (Version: 010.000.1251)
TurboTax 2010 wrapper (Version: 010.000.0157)
TurboTax 2011
TurboTax 2011 WinPerFedFormset (Version: 011.000.3268)
TurboTax 2011 WinPerReleaseEngine (Version: 011.000.0496)
TurboTax 2011 WinPerTaxSupport (Version: 011.000.0222)
TurboTax 2011 wnjiper (Version: 011.000.1627)
TurboTax 2011 wrapper (Version: 011.000.0121)
TurboTax 2012 (Version: 2012.0)
TurboTax 2012 WinPerFedFormset (Version: 012.000.2309)
TurboTax 2012 WinPerReleaseEngine (Version: 012.000.0474)
TurboTax 2012 WinPerTaxSupport (Version: 012.000.0186)
TurboTax 2012 wnjiper (Version: 012.000.1557)
TurboTax 2012 wrapper (Version: 012.000.0127)
TurboTax 2013 (Version: 2013.0)
TurboTax 2013 WinPerFedFormset (Version: 013.000.1874)
TurboTax 2013 WinPerReleaseEngine (Version: 013.000.0477)
TurboTax 2013 WinPerTaxSupport (Version: 013.000.0164)
TurboTax 2013 wnjiper (Version: 013.000.1230)
TurboTax 2013 wrapper (Version: 013.000.0135)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinPatrol (Version: 30.0.2014.0)
WSEX Poker 4.0.0 (Version: 4.0.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 42%
Total physical RAM: 3003.19 MB
Available physical RAM: 1713 MB
Total Pagefile: 6004.56 MB
Available Pagefile: 4042.63 MB
Total Virtual: 4095.88 MB
Available Virtual: 3982.74 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:286.03 GB) (Free:209.28 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:11.87 GB) (Free:2 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CEMELLI-PC
 
Administrator            cemelli                  Guest                    
 
 
**** End of log ****


#9 noknojon

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Posted 08 June 2014 - 03:03 AM

Please try and run sfc /scannow-

Go - Start > Programs > Accessories > Find Command Prompt and Right Click on it << Very Important - Select Run As Administrator -

Now at the flashing square type sfc /scannow and press Enter (note there is a space between sfc and / ).

This will then start a program and take about 15 to 20 minutes, so please let it run.

Do not touch the keyboard while this runs or force a Reboot during the program

If this is a laptop make sure it is plugged into a reliable power supply, as batteries can fail.

 

This is just to check installed files are in their correct places -

 

 

 

Malwarebytes Anti-Malware version 1.75.0.1300 has now been upgraded to Version 2.0.2

Please follow Free version removal methods. (link is to Malwarebytes site) if required -

 

 

* Download Malwarebytes Anti-Malware Free and save it to your desktop
* Double click the desktop icon, click Run, then OK
* Click Next
* Select I accept the agreement then continue to click Next then finally click Install
** Uncheck Enable free trial of Malwarebytes Anti-Malware Premium if you do not want the free trial of the paid version, then click Finish
* If you are notified the Database is out of date click Update Now
* Click Scan Now >>
----------
** Note: If Malwarebytes will not launch please do the following to launch Malwarebytes Chameleon:
* Click Start (Start, Search, All files and folders for Windows XP) then type mbam
* Double click one of the four following files (if one does not work try the next one, and so on) - A black command window will open. Follow those instructions until the Malwarebytes program starts the scan

mbam-chameleon.scr
mbam-chameleon
mbam-chameleon.exe
mbam-chameleon.com
----------
** When completed click the down arrow on Export Log and select Text file (*.txt)
* Save the file to your desktop as MBAM
* Click Apply Actions then restart your computer if requested
* Copy and past the contents of MBAM.txt in your reply



#10 burns334

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Posted 11 June 2014 - 06:40 PM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 6/11/2014
Scan Time: 6:23:06 PM
Logfile: MBAM.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.06.11.08
Rootkit Database: v2014.06.02.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: cemelli
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 317183
Time Elapsed: 1 hr, 1 min, 11 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 4
Adware.GamePlayLab, HKLM\SOFTWARE\CLASSES\INTERFACE\{55555555-5555-5555-5555-550055225558}, , [ab8951264a31310529ecca85d0321fe1], 
Adware.GamePlayLab, HKLM\SOFTWARE\CLASSES\TypeLib\{44444444-4444-4444-4444-440044224458}, , [7eb66215b4c7de588491e46b28dad828], 
Adware.GamePlayLab, HKLM\SOFTWARE\CLASSES\INTERFACE\{66666666-6666-6666-6666-660066226658}, , [7eb66215b4c7de588491e46b28dad828], 
Adware.GamePlayLab, HKLM\SOFTWARE\CLASSES\INTERFACE\{77777777-7777-7777-7777-770077227758}, , [7eb66215b4c7de588491e46b28dad828], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 14
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\Main, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\Main\rep, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\SearchProtect, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\SearchProtect\rep, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\protection, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\settings, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\rep, , [83b15621dd9e191d4db46b73be450cf4], 
 
Files: 58
PUP.Optional.Conduit.A, C:\Users\cemelli\AppData\Local\Temp\nsn9747.exe, , [67cdd7a04a31ad895150d5af7c85738d], 
PUP.Optional.OptimumInstaller.A, C:\Users\cemelli\Downloads\Player-Chrome.exe, , [7cb88fe86912a98de48b8dc3818024dc], 
PUP.Optional.Superfish.A, C:\Users\cemelli\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage, , [47ed5b1c037849ed26d9277d8d756b95], 
PUP.Optional.Superfish.A, C:\Users\cemelli\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage-journal, , [57dd2e491c5fb4825aa553518a78748c], 
PUP.Optional.MindSpark.A, C:\Users\cemelli\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_couponxplorer.dl.tb.ask.com_0.localstorage, , [45effc7b7cff8caa4b37763232d050b0], 
PUP.Optional.MindSpark.A, C:\Users\cemelli\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_couponxplorer.dl.tb.ask.com_0.localstorage-journal, , [48ece196116add59c5bd981046bcc937], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\EULA.txt, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\Main\rep\SystemRepository.dat, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\settings.html, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\style.css, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.css, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\bubble\bubble.html, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-selected.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-default.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-onclick.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Apply-Rollover.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg-uninstall.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg-with-logo.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bg.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgNotif.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgSettings.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgSettingsDS.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\bgUninstall.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnBlue.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnClose.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\btnSilver.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\button-bg.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_checked.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\checkbox_def.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-def.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\close-win-over-click.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\gray-bg.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez-def.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\hez.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\icon-win.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\info-icon.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-rollover.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\menu-selected.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-def.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button-selected.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\radio-button2.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\Settings-icon.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\text-field.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\v.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images\x.png, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.css, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\protection\protection.html, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.css, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS\protectionDS.html, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.css, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\settings\settings.html, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.css, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.html, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall\uninstall.js, , [83b15621dd9e191d4db46b73be450cf4], 
PUP.Optional.MindSpark.A, C:\Users\cemelli\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_mapsgalaxy.dl.tb.ask.com_0.localstorage, , [7eb6fb7cb3c81026a2b1c12f32d102fe], 
PUP.Optional.MindSpark.A, C:\Users\cemelli\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_mapsgalaxy.dl.tb.ask.com_0.localstorage-journal, , [48eccea90b7071c51142747c8a79c739], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#11 burns334

burns334
  • Topic Starter

  • Members
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  • Local time:12:11 PM

Posted 16 June 2014 - 10:04 AM

I fixed it.  Opened Chrome and went into settings and extensions and checked developer mode at the top right.  The ID of the extension then appears and you must go into the registry and delete it out of the chrome extensions folder.  IE opened immediately once this was removed from Chrome.






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