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Help with BSOD atapi.sys Memory Management


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#1 ClearFocus

ClearFocus

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Posted 04 June 2014 - 12:42 PM

Hello,

 

The computer is a Dell Vostro running Win7 64-bit.  I occasionally obtain BSOD errors.  Here is the latest dump file info from Blue Screen View.  Any help is appreciated.

 

060314-16551-01.dmp 6/3/2014 10:44:45 AM MEMORY_MANAGEMENT 0x0000001a 00000000`00005003 fffff700`01080000 00000000`0002924a 0002924c`04052494 atapi.sys atapi.sys+2a10 ATAPI IDE Miniport Driver Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16385 (win7_rtm.090713-1255) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\060314-16551-01.dmp 4 15 7601 412,600 6/3/2014 10:45:33 AM.  
 
I've attached a Crash List of all dumps from Blue Screen View as well.
 
Seems to point toward a Hard Disc Controller??  Memory possibly?
 
Thanks
 

Attached Files



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#2 Anshad Edavana

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Posted 04 June 2014 - 12:56 PM

Hi

 

I would recommend starting with a memory stress test with "Memtest86+" . Please refer the below guide for detailed instructions.

 

 
 
 
Let the test to complete 7 - 8 passes and post the result/screenshot with next reply.

Edited by Anshad Edavana, 04 June 2014 - 12:56 PM.





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