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Virus deleteing all programs and files

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3 replies to this topic

#1 jessejames25


  • Members
  • 4 posts
  • Gender:Male
  • Local time:04:08 AM

Posted 04 June 2014 - 06:46 AM

Hey I didn't read the guide for use before post and  i apologize but i was desperate to get this problem solved.

I Have windows 7 Home Premium 64 bit Operating system


I accidentally downloaded something on line and didn't noticed it had installed

Until My AVG 2014 detected it and quarantined it

After it had got rid of the virus all of a sudden all the programs shortcuts on my desktop are

gone and all folders on my start program files say empty. 


If someone could help me that would be great thank you.


DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17041
Run by thejoyster at 4:27:56 on 2014-06-04
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.1979.961 [GMT -7:00]
AV: AVG Internet Security 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Internet Security 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG Internet Security 2014 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
============== Running Processes ===============
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\AVG\AVG2014\avgfws.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Google\Update\\GoogleCrashHandler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Google\Update\\GoogleCrashHandler64.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesApp64.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Verizon\IHA_MessageCenter\bin\VzDetectAgent.exe
============== Pseudo HJT Report ===============
uStart Page = www.google.com
uSearch Bar = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com
mStart Page = www.google.com
mSearch Bar = hxxp://www.google.com
mSearch Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.google.com
mDefault_Search_URL = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit = userinit.exe,
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Updater For Verizon Toolbar: {96673559-e653-4cdc-8923-f89347a952c0} - C:\Program Files (x86)\verizontb\auxi\verizonAu.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB: Verizon Toolbar: {f8d96645-337c-419b-8792-b6c126145811} - C:\Program Files (x86)\verizontb\verizonDx.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe                                                                                                                                                                                           
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
uPolicies-Explorer: NoDriveTypeAutoRun = dword:255
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
TCP: NameServer =
TCP: Interfaces\{2FA37FA0-BDA4-4A53-BCF9-27A325F26A3D} : DHCPNameServer =
TCP: Interfaces\{483BF125-519A-4641-B4CC-F08F978FA29C} : DHCPNameServer =
TCP: Interfaces\{483BF125-519A-4641-B4CC-F08F978FA29C}\053494 : DHCPNameServer =
TCP: Interfaces\{483BF125-519A-4641-B4CC-F08F978FA29C}\16474777966696 : DHCPNameServer =
TCP: Interfaces\{483BF125-519A-4641-B4CC-F08F978FA29C}\35F62756E63756E67237 : DHCPNameServer =
TCP: Interfaces\{483BF125-519A-4641-B4CC-F08F978FA29C}\46160235F62756E63756E67237 : DHCPNameServer =
TCP: Interfaces\{483BF125-519A-4641-B4CC-F08F978FA29C}\83C4851373 : DHCPNameServer =
TCP: Interfaces\{483BF125-519A-4641-B4CC-F08F978FA29C}\95C463B423 : DHCPNameServer =
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
IFEO: AcroRd32.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO: excel.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO: msoxmled.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO: mstore.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
IFEO: oaa.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-mStart Page = www.google.com
x64-mSearch Page = hxxp://search.v9.com/web/?type=ds&ts=1401861340&from=epom1&uid=ST9250315AS_5VCK2ZZD&i=psd&t=3439310a0&q={searchTerms}
x64-mDefault_Page_URL = hxxp://www.google.com
x64-mDefault_Search_URL = hxxp://www.google.com
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - LocalServer32 - <no file>
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-IFEO: AcroRd32.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-IFEO: excel.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-IFEO: msoxmled.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-IFEO: mstore.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
x64-IFEO: oaa.exe - "C:\Program Files (x86)\AVG\AVG PC TuneUp\TUAutoReactivator64.exe"
Note: multiple IFEO entries found. Please refer to Attach.txt
============= SERVICES / DRIVERS ===============
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2014-5-13 191768]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2014-5-13 323352]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2014-5-13 130328]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2014-5-13 31512]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-2-8 55024]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2014-5-13 152344]
R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2013-9-26 57144]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2014-5-13 236312]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2014-5-13 235800]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2014-5-13 273176]
R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2014\avgfws.exe [2014-5-13 1473792]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-5-13 3644432]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2014-5-13 292424]
R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-8-3 354888]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-6-4 1809720]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-6-4 860472]
R2 TuneUp.UtilitiesSvc;AVG PC TuneUp Service;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesService64.exe [2014-4-15 2185528]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-8-2 32880]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-6-4 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-6-4 122584]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-6-4 63704]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-1-23 347680]
R3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;C:\Windows\System32\drivers\rtl8192se.sys [2010-7-8 1088544]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\AVG\AVG PC TuneUp\TuneUpUtilitiesDriver64.sys [2014-3-26 14112]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-4-29 111616]
S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2012-9-21 351520]
S3 LVUVC64;Logitech HD Webcam C270(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2012-9-21 4763680]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2011-8-2 22528]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-24 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-2-15 52736]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-11-20 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
S4 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2010-7-8 98208]
S4 CEEBC40A-FDED-4C59-B354-939132350B01;Roxio File Backup Service;C:\Program Files (x86)\Roxio\BackOnTrack\File Backup\FileBackupSVC.exe [2008-2-12 76272]
S4 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
S4 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
S4 HPWMISVC;HPWMISVC;C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-1-18 20480]
S4 RoxLiveShare10;LiveShare P2P Server 10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe [2008-7-18 309744]
S4 RoxMediaDB10;RoxMediaDB10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [2008-7-18 1120752]
S4 RoxWatch10;Roxio Hard Drive Watcher 10;C:\Program Files (x86)\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe [2008-7-18 166384]
S4 RtVOsdService;RtVOsdService Installer;C:\Program Files\Realtek\RtVOsd\RtVOsdService.exe [2010-4-19 315392]
=============== Created Last 30 ================
2014-06-04 11:11:04 -------- d-----w- C:\Program Files\CCleaner
2014-06-04 10:27:00 79064 ----a-w- C:\Windows\System32\drivers\qspoj.sys
2014-06-04 10:12:03 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-06-04 10:11:16 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-06-04 10:11:16 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-06-04 10:11:16 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-06-04 10:11:16 -------- d-----w- C:\ProgramData\Malwarebytes
2014-06-04 10:11:16 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-06-04 08:26:55 -------- d-----w- C:\Users\thejoyster\AppData\Local\WinZip
2014-06-04 08:04:31 290304 ----a-w- C:\Windows\SysWow64\subinacl.exe
2014-06-04 08:04:26 -------- d-----w- C:\Program Files\Common Files\Microsoft
2014-06-04 08:04:26 -------- d-----w- C:\Program Files\Adware-Removal-Tool
2014-06-04 05:56:04 -------- d-----w- C:\ProgramData\IePluginServices
2014-06-04 05:56:03 -------- d-----w- C:\Program Files (x86)\SupTab
2014-06-04 05:54:35 4216840 ----a-w- C:\Program Files (x86)\Common Files\vcredist.exe
2014-06-04 05:54:27 -------- d-----w- C:\Program Files (x86)\XZip
2014-06-02 09:12:35 -------- d-----w- C:\Users\thejoyster\AppData\Roaming\Verizon
2014-06-01 03:39:39 -------- d-----w- C:\Users\thejoyster\AppData\Local\Adobe
2014-05-31 02:57:24 -------- d-----w- C:\Users\thejoyster\AppData\Local\CyberLink
2014-05-30 06:26:56 -------- d-----r- C:\Users\thejoyster\Dropbox
2014-05-30 03:58:17 -------- d-----w- C:\Users\thejoyster\AppData\Roaming\Dropbox
2014-05-26 01:37:22 -------- d-sh--w- C:\Users\thejoyster\AppData\Local\EmieUserList
2014-05-26 01:37:21 -------- d-sh--w- C:\Users\thejoyster\AppData\Local\EmieSiteList
2014-05-25 23:21:42 -------- d-----r- C:\Users\thejoyster\Google Drive
2014-05-23 03:12:43 40248 ----a-w- C:\Windows\System32\TURegOpt.exe
2014-05-23 03:12:36 29496 ----a-w- C:\Windows\System32\authuitu.dll
2014-05-23 03:12:36 25400 ----a-w- C:\Windows\SysWow64\authuitu.dll
2014-05-23 03:12:00 -------- d-----w- C:\Users\thejoyster\AppData\Roaming\AVG
2014-05-23 03:12:00 -------- d-----w- C:\Users\thejoyster\AppData\Local\AVG
2014-05-23 03:10:13 -------- d-----w- C:\ProgramData\AVG
2014-05-23 03:09:54 -------- d-sh--w- C:\ProgramData\{01BD4FC9-2F86-4706-A62E-774BB7E9D308}
2014-05-15 00:05:57 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-05-15 00:05:57 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-05-14 23:45:07 477184 ----a-w- C:\Windows\System32\aepdu.dll
2014-05-14 23:45:06 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-05-13 23:01:25 -------- d-----w- C:\Users\thejoyster\AppData\Local\Logitech® Webcam Software
2014-05-13 22:57:38 53248 ----a-r- C:\Users\thejoyster\AppData\Roaming\Microsoft\Installer\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}\ARPPRODUCTICON.exe
2014-05-13 21:20:26 235800 ----a-w- C:\Windows\System32\drivers\avgldx64.sys
2014-05-13 21:20:06 273176 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2014-05-13 21:06:06 323352 ----a-w- C:\Windows\System32\drivers\avgloga.sys
2014-05-13 21:05:40 191768 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2014-05-13 21:05:08 152344 ----a-w- C:\Windows\System32\drivers\avgdiska.sys
2014-05-13 21:05:06 130328 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys
2014-05-13 21:04:56 236312 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2014-05-13 21:04:30 31512 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys
2014-05-13 05:42:39 -------- d-----w- C:\Users\thejoyster\AppData\Roaming\AVG2014
2014-05-13 05:41:44 -------- d-----w- C:\Users\thejoyster\AppData\Roaming\TuneUp Software
2014-05-13 05:39:10 -------- d-----w- C:\ProgramData\AVG2014
2014-05-13 05:39:10 -------- d-----w- C:\$AVG
2014-05-13 05:38:26 -------- d-----w- C:\Program Files (x86)\AVG
2014-05-13 05:37:40 -------- d-----w- C:\Users\thejoyster\AppData\Local\MFAData
2014-05-13 05:37:40 -------- d-----w- C:\Users\thejoyster\AppData\Local\Avg2014
2014-05-13 05:37:40 -------- d-----w- C:\ProgramData\MFAData
2014-05-13 05:37:40 -------- d-----w- C:\ProgramData\Common Files
2014-05-13 05:31:43 -------- d-s---w- C:\Windows\SysWow64\Microsoft
2014-05-13 04:58:44 10651704 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{F54009EE-0238-4494-924B-34969AE4703A}\mpengine.dll
2014-05-06 18:38:50 -------- d-s---w- C:\Windows\System32\CompatTel
==================== Find3M  ====================
2014-04-12 02:22:05 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\Windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\Windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\Windows\System32\secur32.dll
2014-04-12 02:19:32 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-04-12 02:19:05 31232 ----a-w- C:\Windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-04-01 05:46:48 130712 ----a-w- C:\Windows\SysWow64\MSSTDFMT.DLL
2014-04-01 05:46:48 1070232 ----a-w- C:\Windows\SysWow64\MSCOMCTL.OCX
2014-03-31 16:35:08 270496 ------w- C:\Windows\System32\MpSigStub.exe
2014-01-06 04:04:40 49940480 ----a-w- C:\Program Files (x86)\GUT3958.tmp
============= FINISH:  4:28:55.46 ===============

Attached Files

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#2 jessejames25

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Posted 05 June 2014 - 01:41 AM

I could really use some help. I believe all adware is gone Still cant see any desktop shortcuts or Program files in the start menu. 

I Tried running unhide.exe but it cant find the following folder C:\Users\THEJOY~1\AppData\Local\Temp\smtmp. I unhide all files.

If anyone could help this would be awesome. This is my roommates laptop and i dont want to freak out






Unhide by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Unhide.exe can be found at this link:
Program started at: 06/04/2014 10:46:35 PM
Windows Version: Windows 7
Please be patient while your files are made visible again.
Processing the C:\ drive
Finished processing the C:\ drive. 259475 files processed.
Processing the D:\ drive
Finished processing the D:\ drive. 77 files processed.
Processing the E:\ drive
Finished processing the E:\ drive. 15 files processed.
The C:\Users\THEJOY~1\AppData\Local\Temp\smtmp\ folder does not exist!!
Unhide cannot restore your missing shortcuts!!
Please see this topic in order to learn how to restore default
Searching for Windows Registry changes made by FakeHDD rogues.
 - Checking HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
 - Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
 - Checking HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
No registry changes detected.
Program finished at: 06/04/2014 10:59:32 PM
Execution time: 0 hours(s), 12 minute(s), and 57 seconds(s)

#3 HelpBot


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Posted 09 June 2014 - 12:15 PM

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#4 HelpBot


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Posted 14 June 2014 - 12:20 PM

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