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Windows activation requested after malware removal


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#1 MsImAQuickStudy

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Posted 04 June 2014 - 03:34 AM

Hello! A friend of mine ran a scan after a very long time and found two trojans (Sefnir and RotBrowse) in her system. We ran both Avast and MBAM to get try and get rid of it, Avast ran a startup scan afterwards (or something similar where the screen turns black and it starts running a scan). It found two files over night but was still busy in the morning and so we decided to abort the scan and just deal with the two files found for now.

 

Problem is: Windows is now asking for activation codes on startup. It works, and I can access the desktop quite normally, but it isn't supposed to ask for any activation code.

 

What can I do to fix that?



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#2 noknojon

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Posted 04 June 2014 - 06:16 AM

First - Do you have a legal copy of Windows installed ??

 

Second - Do you see a sticker anywhere on the computer with a mix of numbers and letters like >> ( xxxxx-xxxxx-xxxxx-xxxxx-xxxxx ) << 5 sets of 5

 

This will leave Third - That is your activation code ........

 

It should not happen, but it sometimes it will.



#3 MsImAQuickStudy

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Posted 05 June 2014 - 01:38 PM

Alright, then it's no reason to worry! It's fully legit, and she always stores any codes. Just wanted to make sure it was alright xD






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