First of all sorry for my bad english, this is my case:
my friend have a Nokia (lumia) 1020, after a bad fall the screen turned in blue and it's not possible to access the launcher anymore.
The guarantee maybe covers the device, but the Nokia center will not backup the data.
Is there something we can do before we'll send the device to the center?
I would like to find some method for recovering the photos, with not violating the guarantee.
Thanks in advance for your support.
Have a nice day.