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"working on features 100% complete don't turn off computer"


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#1 ughtd

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Posted 03 June 2014 - 02:12 PM

don't know the difference.  I'm not great with computers.  The tag on the computer says 8 but the information on the literature that came with computer says it's Windows 8.1.

I just got this computer a week ago.  It's the ASUS Transformer T100T.  Laptop/Tablet.  The computer asked me to uprade yesterday at 3:00pm.  It ran for 8 hours with this message "working on features 100% complete don't turn off computer".  It has the 5 dots making a consistent circle next to the word Working and it's over a black screen.

I let the computers battery run out.  Turned it on this morning and the "working on features....." was up again and has been for 5 hours now.  I have tried everything.  Microsoft wasn't much help.  I'm not sure if the keyboard is communicating with the tablet part, but should that even matter since it's running on the tablet.  The tablet will fall asleep but won't let me turn it off.  How do I control this computer or am I out of luck?? 

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#2 wpgwpg

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Posted 03 June 2014 - 03:14 PM

 I'd try two things.  First I'd boot from a repair drive.  If you don't have one you can make one on another Windows 8.1 computer.  If that doesn't work, I'd boot from a live disc (like Ubuntu or Mint Linux) and save my data, then restore to factory settings.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 ughtd

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Posted 03 June 2014 - 04:29 PM

Ok, I will probably take it somewhere to get fixed. Boot from a repair drive? There's no internal disc drive. There is just a tablet and a keyboard. There is also no data that needs to be saved. I haven't done anything much to it since it's a week old. Thanks though

#4 wpgwpg

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Posted 03 June 2014 - 04:48 PM

 You can make what Windows 8.1 calls a "repair drive" on a flash drive then boot from it.  Just find another Windows 8.1 computer, then you go to Recovery applet of the Control Panel and click "Create recovery drive".  I believe you have to use either a 32 bit or 64 bit system that's the same as yours.  Be aware that it will erase whatever is on the flash drive.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 ughtd

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Posted 03 June 2014 - 05:49 PM

Thanks for your help :-)




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