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Posted 03 June 2014 - 02:12 PM
Posted 03 June 2014 - 03:14 PM
I'd try two things. First I'd boot from a repair drive. If you don't have one you can make one on another Windows 8.1 computer. If that doesn't work, I'd boot from a live disc (like Ubuntu or Mint Linux) and save my data, then restore to factory settings.
Posted 03 June 2014 - 04:29 PM
Posted 03 June 2014 - 04:48 PM
You can make what Windows 8.1 calls a "repair drive" on a flash drive then boot from it. Just find another Windows 8.1 computer, then you go to Recovery applet of the Control Panel and click "Create recovery drive". I believe you have to use either a 32 bit or 64 bit system that's the same as yours. Be aware that it will erase whatever is on the flash drive.
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