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Cant connect to Internet


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6 replies to this topic

#1 purple.rose_ll

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Posted 03 June 2014 - 08:27 AM

Hello!! Hope someone can help me!!

 

I am using a computer that was given to me....so I don't know how old it is.

 

It has Windows XP on it.....up until last week or so I have been able to get online but yesterday when I tried I received this message....

 

 

 

 

Windows cannot connect to the Internet using HTTP,HTTPS,or FTP. This is probably caused by firewall settings on this computer.

 

Check the firewall settings for the HTTP port (80),HTTPS port (443) and FTP port (21)

 

You might need to contact your Internet service provider (ISP) or the manufacturer of your firewall software.

 

 

 

 

I know its not my modem or my router.....I can use internet on my cell and on laptops.....I just cant get online on the desktop.

 

Any  help would be greatly appreciated. Thank you in advance.


Edited by hamluis, 04 June 2014 - 08:41 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 ElfBane

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Posted 03 June 2014 - 10:19 AM

Try this... http://answers.microsoft.com/en-us/windows/forum/windows_xp-networking/windows-cannot-connect-to-the-internet-using-http/473d4de8-a823-45b9-b514-6233b6050416 .



#3 ElfBane

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Posted 03 June 2014 - 10:21 AM

This too... http://www.tomshardware.com/answers/id-2038047/access-internet.html .



#4 purple.rose_ll

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Posted 03 June 2014 - 10:27 AM

Your second suggestion worked!!!
Thank you so much!!!
 



#5 JohnC_21

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Posted 03 June 2014 - 11:12 AM

Glad you got it sorted out. But, if the problem only occurred recently and was because there was a proxy server shown in IE connection setting, there is a good chance the proxy server was added by malware. I would at least scan your computer with Malwarebytes to see if it was indeed caused by malware.

 

http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/



#6 Condobloke

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Posted 03 June 2014 - 08:26 PM

If indeed, as JohnC suggests, this proxy change was caused by Malware.......run RKILL before running MBAM (malwarebuytes)

 

Please download RKill by Grinler from the link below and save it to your desktop.

    RKill
    Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
    Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
    A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
    If nothing happens or if the tool does not run, please let me know in your next reply.
    A log pops up at the end of the run. This log file is located at C:\rkill.log.
    Please post the log in your next reply.

 

THEN immediately run MBAM (NO reboot in between them)


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 


#7 Condobloke

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Posted 07 June 2014 - 07:53 PM

I will assume that all is well and remove you from my watch list.

 

If you nedd further help, please open a new topic.


Condobloke

Outback Australian  

 

fed up with Windows antics...??

 

LINUX IS THE ANSWER

 

I USE LINUX MINT EXCLUSIVELY... NO DUAL BOOT, NO VIRTUAL MACHINE

 

 

 Failure is not an option. It comes bundled with your Microsoft product.

 

 

 





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