Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Can't get rid of mysearcherdialer..


  • This topic is locked This topic is locked
3 replies to this topic

#1 mistyk1

mistyk1

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:41 AM

Posted 02 June 2014 - 09:32 PM

Slow browser, etc

Attached Files



BC AdBot (Login to Remove)

 


#2 mistyk1

mistyk1
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:05:41 AM

Posted 02 June 2014 - 09:33 PM

any help or advice on how to remove this issue would be awesome. In "Computer for Dummy: terminology would be appreciated :)



#3 Starbuck

Starbuck

    'r Brudiwr


  • Malware Response Team
  • 4,150 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Midlands, UK
  • Local time:10:41 AM

Posted 06 June 2014 - 06:00 PM

Hi mistyk1 and welcome to BC

Please take note of the following:

1. Please do not run any other tools unless instructed.
2. Please don't install or uninstall anything unless asked.
3. The cleaning process is not instant. Please continue to review my answers until I tell you that your computer is clean.
4. If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
5. Please reply to this thread. Do not start a new topic.


Step 1
Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer.
  • After the scan has finished...
  • Click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Step 2
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.
  • Double-click the downloaded icon to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator

    frsticon_zpsdc3cbdc3.png
  • When the tool opens click Yes to disclaimer.

    frstdis_zps7f598f12.png
  • Make sure that Addition.txt is selected at the bottom
  • Press Scan button.

    newfrst_zpsa63ffa3d.png
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply also.
In your next reply, please submit:
JRT .txt
AdwCleaner reort
Both reports from FRST


Thanks.

BBPP6nz.png


#4 Starbuck

Starbuck

    'r Brudiwr


  • Malware Response Team
  • 4,150 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Midlands, UK
  • Local time:10:41 AM

Posted 21 August 2014 - 03:19 PM

Due to the lack of feedback, this Topic will now be closed.

If you need this topic reopened, please request this by sending one of the Moderating team or an Administrator
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

BBPP6nz.png





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users