Posted 02 June 2014 - 08:50 PM
Hello my name is Sam and i am very fluent with computers. I have certificates in troubleshooting computers and can follow directions pretty well. One thing is, i have gotten some kind of virus or malware that is now effecting my computer weirdly. The virus started out with popups on my firefox browser and slowly got worse to where i changed browsers to chrome. A couple days later the malware came to chrome. So this is where i started to not be lazy and try to delete this virus. I went in to safe mode with networking and scanned both with avast and malwarebytes. This had fixed the problem, but a couple days later they came back. The weird thing is they came back slowly, like popups and blue hyperlinks on certain words. After repeating what i did with my virus scanners several times it finally left chrome, but not firefox weirdly. I cannot use firefox it is so bad. Now i am starting to get stutters when playing games and watching videos, and when i load any kind of folder containing other folders it will freeze explorer and sometimes not respond for minutes. I came here because i have stressed everything i know to do and cannot find any possible solution on any forum reading others problems since they are always slightly different.
Thank you for the help!
Edit: Moved topic from Windows 7 to the more appropriate forum, as suggested.~ Animal