For the past few weeks or so, I've had an annoying pop-up whenever I start my laptop. Problem is, the pop-up stays for half a second, then disappears - it's usually just blank and because it's gone so quickly I can't really do anything with it. When I turn off all start-up applications in msconfig, the pop-up seems to be gone as well, but I can't identify the source, which bothers me.
In this topic: http://www.bleepingcomputer.com/forums/t/534159/bothersome-start-up-thing/#entry3367704 it was suggested that it could be caused by a serial number not matching my legitimate Sims games, yet the problem has only started since a few weeks and those games have been on my laptop for ages.
Another problem: every time I scan for malware using MBAM, I get MySearchDial in the results. All the symptoms are already gone (browser redirecting/apps etc. were removed a long time ago), I thought it was clean but now this keeps popping up in my scans despite removing it with MBAM every time.
Moreover, my laptop has some other strange problems lately. I can't open MalwareBytes Anti-Exploit, I can't open 'Change bluetooth settings', and recently it randomly tried to open Mail (or a similar app, I didn't really pay too much attention to it) and it froze to a blue screen (with cursor) for about 10-15 seconds before trying to open something again. This may just be bad luck, of course, but combined with the other things it becomes a bit suspicious.
Then last, I tried to run the DDS but it told me 'DDS is not meant to run in compatibility mode. It will now exit.'. I'm not trying to run it in compatibility mode? Either way, it's suspicious and annoying.
So, a summary of the symptoms that worry me:
- unidentifiable pop-up at startup
- mysearchdial keeps popping up in MBAM scans (despite telling MBAM to delete it)
- some problems with opening programs (including DDS)
I really want to get rid of both the pop-up and the mysearchdial residue, so I hope someone can tell me how to tackle those problems (and hopefully the DDS thing as well, in case I need to move on to the removal forum). I'm not very tech savvy and all, so maybe I just did something stupid ;)
I'm running Windows 8.1 (64bit) on my Asus laptop.
Edited by MsImAQuickStudy, 02 June 2014 - 05:41 AM.