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bsod constant but random


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#1 ridler16

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Posted 01 June 2014 - 01:45 PM

winxpsp3. have asrock g31m-gs r2,0 running a p4 dual 3.8ghz cpu and 2gigs ddr2 with 250gig wd caviar sat hdd and lite-on cd rom as well as 802.11 usb and usb mouse but also tried ps2 mice. On board video. PC will randomly bsod and will sometimes do it again on reboot. By the 3rd startup it usually works and can work a day or a week. the stops are ox7f and 0x8e. BlueScreenView point to hal.dll 3x in a row then symevent.sys 1x followed by four ntoskrnl.exe entries in a row.  under product name it says windows on the problem pc but on a network pc the "product name" column is empty. Any ides?  attached minidump for anyone interested

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#2 hamluis

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Posted 01 June 2014 - 02:02 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Fascist Nation

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Posted 01 June 2014 - 05:15 PM

First thanks for the minidump collection and specs.
Mostly Bounds Check Fault.

I would test the RAM as the first rule out by pulling one stick and running on the other.  If the problem doesn't go away, swap sticks and try again.  The odds of bad RAM in two sticks is remote.  So if singly neither ceases the problem then something else is afoot.

If it is a RAM stick gone bad consider updating to a 2 x 2Gb arrangement.  XP SP3 will run better.  You could go cheap and run a 1Gb + 2Gb arrangement for the same relative effect but RAM timing should be matched.  [Note however the RAM is almost certainly lifetime warrantied so you should be able to get a replacement from the maker for the cheapest solution of all though both sticks may need be sent in if bought as matched set.]

http://support.microsoft.com/kb/137539

http://msdn.microsoft.com/en-us/library/windows/hardware/ff559244%28v=vs.85%29.aspx

http://support.microsoft.com/kb/315335

http://msdn.microsoft.com/en-us/library/windows/hardware/ff559271%28v=vs.85%29.aspx

http://www.asrock.com/mb/Intel/G31M-GS/


Edited by Fascist Nation, 01 June 2014 - 05:18 PM.


#4 ridler16

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Posted 01 June 2014 - 06:47 PM

There may be an answer in sight...literally. I had already ran memtest for a day and ran both ram stick independently but figured it wouldn't hurt to do it again. I switched to one stick re-booted and got error again. upon re-reboot my xp logo and everything else looks like my screen could use a degaussing. the red is green, the blue is green, I attempted to contact asrock but it hasn't been a biz day yet. Thanks for the help.. If I need more I'll post the speccy and minitoolbox files. thx x2



#5 ridler16

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Posted 01 June 2014 - 06:49 PM

funny thing is I had just read bad mobo's causing ox7f in the links above and I believe I can confirm mine is bad!



#6 Fascist Nation

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Posted 01 June 2014 - 08:01 PM

just read bad mobo's causing ox7f in the links above and I believe I can confirm mine is bad!

Uh, okay?  I seem to have read a lot of other possibilities too.  All but one (00000124) BSOD is memory related (granted some can be pretty tangential) so completely ruling out the RAM is the first place to usually start. 

 

As to how you have "confirmed" the MB is ....?



#7 ridler16

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Posted 02 June 2014 - 02:53 PM

heres how FN: "upon re-reboot my xp logo and everything else looks like my screen could use a degaussing. the red is green, the blue is green"

 

further up: in first post "winxpsp3. have asrock g31m-gs r2,0 running a p4 dual 3.8ghz cpu and 2gigs ddr2 with 250gig wd caviar sat hdd and lite-on cd rom as well as 802.11 usb and usb mouse but also tried ps2 mice. On board video......."

 

Have I not drawn an accurate conclusion? If I'm wrong please let me know before I duke it out with Asrock.

 

Thanks again

Ridler






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