Hi everyone. It's my first post here. I wish it were under better circumstances.
A few days ago my HP laptop caught the ICE Moneypak virus. And unfortunately it seems to be the version that prevents me from booting up in any safe mode whatsoever.
Just about every resource pointed me in the direction of using a bootable program like Hitman pro. So after spending some time reading up, that's what I went with. It's been quite a learning process, but I did it.
I managed to create the bootable usb on a clean computer.
I managed to set the infected computer to boot up from the usb first.
I even got that start up screen you're supposed to get from Hitman where it gives you the three options of how to boot up.
But if I select "Bypass Master Boot Record," the step I thought I was supposed to pick....nothing happens.
Yeah...nothing. The screen just stays totally black. I thought maybe I had to wait a bit, but no, nothing is all that happens.
I looked around various forums, and I couldn't quite find anyone who's quite had this exact same problem with this.
I figured I'd try posting in this forum for started, instead of the main virus removal thread, since I feel like I know the process I need to follow, I can't just get it past this one step.
Does anyone out there any advice for this one? Something I'm not doing correctly?
Thanks for all the help!