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I believe I have a virus/root kit. Can you guys please help on removing it?


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#1 jmunoz

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Posted 01 June 2014 - 11:07 AM

So recently Machiavelli helped me remove some really bad malware. I re installed Windows 8 because somehow it became corrupt. I connected my external hard drive and when I was going through  Windows Explorer I saw the exact same files that were there when I was infected. The desktop.ini and thumbs.db started showing up everywhere, shortcuts inside of folders, and hidden folders. Could it be that my external hard drive had the malware? If possible can that be cleaned as well. Thank you so much in advance. Oh and I tried running MBAM but it kept on getting stuck/frozen on a single file even when I ran it in Safe Mode. 


Edited by hamluis, 01 June 2014 - 11:14 AM.
Moved from MRL to Am I Infected - Hamluis.


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#2 wpgwpg

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Posted 01 June 2014 - 11:45 AM

 Are you behind a hardware firewall?  What are you using for antivirus?  Is it up to date?  Do you have all the Windows 8 updates installed?  Have you done a full system scan with your antivirus in Safe Mode?  Note that the thumbs.db files are normal for any folder having pictures in it.  What is your hardware configuration?  How old is your hard drive?  If older than a year, you should run chkdsk and let it check for and attempt repair of any bad sectors.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:




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