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Chrome: Your Profile Could Not Be Opened Correctly

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#1 joe_pau


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Posted 01 June 2014 - 09:08 AM

Having the following issue with Chrome. The browser works fine with one exception.


Running Vista:


1) Get the following dialog box, 5 and 6 times that says "Google Chrome.  Your profile could not be opened correctly.  Some features may be unavailable...."


I've seen a bunch of answers online of various things to do about deleting the "web user" files. OK, that's fine. Can do! My question is what do I need to back up? What data will I lose if I don't?


2) I also experience Chrome not being able to open up after closing it. I have to reboot. Is this the same issue?


Thanks for your help 

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#2 wpgwpg


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Posted 01 June 2014 - 09:30 AM

 The only thing I'd save would be my bookmarks.  Do that by clicking the control icon (just below the X) then Bookmarks -> Bookmark manager -> Organize -> Export to a HTML file.  Then I'd uninstall Chrome via the Programs & Features applet of the Control Panel, reboot, then reinstall.  It might also be a good idea to install the free version of Malwarebytes and run it.


Good luck.

Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

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