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Incredimail email client error when sending emails from outgoing

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#1 CandyLady


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Posted 01 June 2014 - 02:04 AM

Sending emails from Incredimail I have noticed just recently they are not sending right away like normal. When I try to send them normally I am getting this error and don't know what this means:



Socket Error: 10054 , Port: 465, Protocol: SMTP. An existing connection was forcibly closed by the remote host.


What does that mean? What should I do? Is anyone familiar with Incredimail? Is this just an incredimail thing or a general email client error?


From what I understand for some reason the email sending keeps timing out. I was going to reboot to see if that helped when I just noticed that BitDefender AV is doing a scan in the background. Could that cause this? I thought AntiVirus scans (it is not scanning the email but the computer in general as I just installed it today from the official site and made sure it was up to date) were supposed to run smoothly in the background. All I can figure is my mom (this is her computer and I post on her behalf because she is computer illiterate and always coming to me for help) went afk (Away from keyboard) for a couple hours and the scan started. Is Bitdefender known to slow down a whole computer while scanning? Or is the error a unique one that only has to do with Incredimail? Stats of this computer are in my (my mom's) profile and signature.

Edited by CandyLady, 01 June 2014 - 02:28 AM.

Candy Lady - DELL Inspiron 350, Win7 x64
CandyLady's daughter posts on her behalf ALWAYS.

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