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Registry handle leak errors when running Avast


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#1 villandra

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Posted 31 May 2014 - 10:11 PM

I am tuning my brother's computer.   He is running Vista Service Pack 2, on a Notebook,  and I don't know when he installed Service Pack 2 .  

 

He said it was going bonkers, and he could only get it to boot into safe mode, and Norton was going bonkers.  He decided Norton was at fault and uninstalled it.    

 

I have been working on it all day; I cleaned off the hard drive, defragged it, ran antivirus and antimalware scans, didn't find a whole lot and no viruses; really didn't run into significant problems with this machine until now.

 

I installed and ran Avast.   The computer suddenly crashed in the middle.   It says that variously 27 and 4 registry handles leaked form \Registry\User\S-1-5-21-1400395204-12041-0-63-305893044-1000 and ditto, 1000_Classes, because Avast opened the keys, and that Windows detected your registry file is still in use by other applications or services.  The file will be unloaded now.   The applications or services that hold your registry file may not function properly afterwards.   

 

What has caused this, what does it mean, and what do I do about it?

 

Is failure to restart the system after deleting things or installing antivirus programs by any chance responsible?   I also installed Malwarebytes, and no other antivirus software was running at the time.   Avast had dowloaded Dropbox without asking me and I was trying unsuccessfully to stop the blasted thing from installing by itself when the computer crashed.

 

Dora


Edited by villandra, 31 May 2014 - 10:12 PM.


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#2 dc3

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Posted 01 June 2014 - 09:13 AM

What is the make and model of this computer?

 

Does this computer boot into Windows normally or in Safe Mode?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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