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Slow Computer Experiencing Occasional Pop Ups


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14 replies to this topic

#1 Fat Albert

Fat Albert

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Posted 31 May 2014 - 07:07 PM

When using Firefox ocasionally surveys pop up at different websites.  I have tried to clean them off but it still happened. 

Last time I posted we ended up not being around when the post was responded to.  This time we are making sure to be able to respond to help.  Thank you for your time!

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.51.2
Run by Jessica Rhoads at 18:54:49 on 2014-05-31
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1014.115 [GMT -5:00]
.
.
============== Running Processes ================
.
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\stacsv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Documents and Settings\Jessica Rhoads\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: DriveLetterAccess: {5CA3D70E-1895-11CF-8E15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [Google Update] "c:\windows\system32\config\systemprofile\local settings\application data\google\update\GoogleUpdate.exe" /c
StartupFolder: c:\docume~1\jessic~1\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\jessica rhoads\application data\dropbox\bin\Dropbox.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{182DB91F-3D69-401F-B48B-6635C632FA84} : DHCPNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\35.0.1916.114\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jessica rhoads\application data\mozilla\firefox\profiles\tiwj5hl8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\jessica rhoads\application data\mozilla\firefox\profiles\tiwj5hl8.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.24.7\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_13_0_0_214.dll
FF - ExtSQL: !HIDDEN! 2009-12-06 18:22; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-11-19 54752]
R2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\garmin\core update service\Garmin.Cartography.MapUpdate.CoreService.exe [2014-3-4 424280]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2014-3-10 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2014-3-10 701512]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-3-10 22856]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-3-1 161384]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [2009-11-19 30560]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2012-12-13 3290896]
.
=============== Created Last 30 ================
.
2014-05-19 19:07:20    --------    d-----w-    c:\documents and settings\jessica rhoads\application data\DropboxMaster
2014-05-13 17:15:59    28272    ----a-w-    c:\program files\mozilla firefox\plugin-hang-ui.exe
2014-05-08 11:21:12    188272    ----a-w-    c:\program files\mozilla firefox\plugins\nppdf32.dll
2014-05-08 11:21:12    188272    ----a-w-    c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M  ====================
.
2014-05-14 10:29:58    70832    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-05-14 10:29:58    692400    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-04-01 03:46:48    130712    ----a-w-    c:\windows\system32\MSSTDFMT.DLL
2014-04-01 03:46:48    1070232    ----a-w-    c:\windows\system32\MSCOMCTL.OCX
2014-03-06 17:59:23    920064    ----a-w-    c:\windows\system32\wininet.dll
2014-03-06 17:59:22    43520    ----a-w-    c:\windows\system32\licmgr10.dll
2014-03-06 17:59:22    18944    ----a-w-    c:\windows\system32\corpol.dll
2014-03-06 17:59:22    1469440    ----a-w-    c:\windows\system32\inetcpl.cpl
2014-03-06 00:46:54    385024    ----a-w-    c:\windows\system32\html.iec
.
============= FINISH: 18:56:50.99 ===============
 

 

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#2 HelpBot

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Posted 05 June 2014 - 07:10 PM

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#3 Fat Albert

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Posted 06 June 2014 - 03:39 AM

On occasion there are pop up surveys when browsing.  This does not happen often.  In addition, I often get Shockwave pluggin errors. The computer slows down considerably and sometimes nearly freezes when closing browsing windows. 

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.51.2
Run by Jessica Rhoads at 3:30:56 on 2014-06-06
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1014.219 [GMT -5:00]
.
.
============== Running Processes ================
.
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\stacsv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Documents and Settings\Jessica Rhoads\Application Data\Dropbox\bin\Dropbox.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: DriveLetterAccess: {5CA3D70E-1895-11CF-8E15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [Google Update] "c:\windows\system32\config\systemprofile\local settings\application data\google\update\GoogleUpdate.exe" /c
StartupFolder: c:\docume~1\jessic~1\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\jessica rhoads\application data\dropbox\bin\Dropbox.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{182DB91F-3D69-401F-B48B-6635C632FA84} : DHCPNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\35.0.1916.114\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jessica rhoads\application data\mozilla\firefox\profiles\tiwj5hl8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\jessica rhoads\application data\mozilla\firefox\profiles\tiwj5hl8.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.24.7\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_13_0_0_214.dll
FF - ExtSQL: !HIDDEN! 2009-12-06 18:22; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-11-19 54752]
R2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\garmin\core update service\Garmin.Cartography.MapUpdate.CoreService.exe [2014-3-4 424280]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2014-3-10 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2014-3-10 701512]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-3-10 22856]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-3-1 161384]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [2009-11-19 30560]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2012-12-13 3290896]
.
=============== Created Last 30 ================
.
2014-05-19 19:07:20    --------    d-----w-    c:\documents and settings\jessica rhoads\application data\DropboxMaster
2014-05-13 17:15:59    28272    ----a-w-    c:\program files\mozilla firefox\plugin-hang-ui.exe
2014-05-08 11:21:12    188272    ----a-w-    c:\program files\mozilla firefox\plugins\nppdf32.dll
2014-05-08 11:21:12    188272    ----a-w-    c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M  ====================
.
2014-05-14 10:29:58    70832    ----a-w-    c:\windows\system32\FlashPlayerCPLApp.cpl
2014-05-14 10:29:58    692400    ----a-w-    c:\windows\system32\FlashPlayerApp.exe
2014-04-01 03:46:48    130712    ----a-w-    c:\windows\system32\MSSTDFMT.DLL
2014-04-01 03:46:48    1070232    ----a-w-    c:\windows\system32\MSCOMCTL.OCX
.
============= FINISH:  3:32:29.81 ===============
 



#4 Fat Albert

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Posted 06 June 2014 - 03:41 AM

Here is the DDS attachement



#5 Fat Albert

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Posted 06 June 2014 - 03:43 AM

Here is the DDS attachment file

Attached Files



#6 nasdaq

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Posted 06 June 2014 - 09:47 AM

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.51.2
Run by Jessica Rhoads at 3:30:56 on 2014-06-06
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.219 [GMT -5:00]
.
.
============== Running Processes ================
.
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\stacsv.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Documents and Settings\Jessica Rhoads\Application Data\Dropbox\bin\Dropbox.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: DriveLetterAccess: {5CA3D70E-1895-11CF-8E15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRun: [Google Update] "c:\windows\system32\config\systemprofile\local settings\application data\google\update\GoogleUpdate.exe" /c
StartupFolder: c:\docume~1\jessic~1\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\jessica rhoads\application data\dropbox\bin\Dropbox.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{182DB91F-3D69-401F-B48B-6635C632FA84} : DHCPNameServer = 192.168.1.254
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\35.0.1916.114\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\jessica rhoads\application data\mozilla\firefox\profiles\tiwj5hl8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\documents and settings\jessica rhoads\application data\mozilla\firefox\profiles\tiwj5hl8.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.24.7\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.30214.0\npctrlui.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_13_0_0_214.dll
FF - ExtSQL: !HIDDEN! 2009-12-06 18:22; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-11-19 54752]
R2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\garmin\core update service\Garmin.Cartography.MapUpdate.CoreService.exe [2014-3-4 424280]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2014-3-10 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2014-3-10 701512]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-3-10 22856]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-3-1 161384]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [2009-11-19 30560]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2012-12-13 3290896]
.

#7 nasdaq

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Posted 12 June 2014 - 09:17 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

I apologize for this long delay. If you still need help please run this tool and post the log for my review.

Download the correct version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.

Let me know what problem persists.

#8 Fat Albert

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Posted 13 June 2014 - 08:55 AM

Thank you NASDAQ, we are out of town so it will be a few days before I can get back to the computer in question and take this step.  I will do it first thing though and get back to you.  I just wanted to let you know because I didn't want the thread closed until the issues are resolved.  Thanks for the response. 



#9 nasdaq

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Posted 13 June 2014 - 01:16 PM

I will be here.

#10 Fat Albert

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Posted 17 June 2014 - 06:24 PM

Thank you for waiting.  I really appreciate the help.  Here is what I got on the FRST scan:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:16-06-2014
Ran by Jessica Rhoads (administrator) on JESSICA on 17-06-2014 18:17:38
Running from C:\Documents and Settings\Jessica Rhoads\My Documents\Downloads
Platform: Microsoft Windows XP Professional Service Pack 3 (X86) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(Intel Corporation) C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
(Intel Corporation ) C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
(Intel® Corporation) C:\Program Files\Intel\Wireless\Bin\WLKEEPER.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Creative Labs) C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
(Microsoft Corporation) C:\WINDOWS\ehome\ehrecvr.exe
(Microsoft Corporation) C:\WINDOWS\ehome\ehSched.exe
(Garmin Ltd or its subsidiaries) C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe
(Oracle Corporation) C:\Program Files\Java\jre7\bin\jqs.exe
(LeapFrog Enterprises, Inc.) C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
(Microsoft Corporation) C:\Program Files\Microsoft LifeCam\MSCamS32.exe
(Intel Corporation) C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
(SigmaTel, Inc.) C:\WINDOWS\system32\stacsv.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
(Intel Corporation) C:\Program Files\Intel\Wireless\Bin\ZCfgSvc.exe
(Intel Corporation) C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe
(BillP Studios) C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
(Microsoft Corporation) C:\WINDOWS\system32\wscntfy.exe
(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(Dropbox, Inc.) C:\Documents and Settings\Jessica Rhoads\Application Data\Dropbox\bin\Dropbox.exe
(Intel Corporation) C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jucheck.exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [IntelZeroConfig] => C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe [667718 2005-12-28] (Intel Corporation)
HKLM\...\Run: [IntelWireless] => C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe [602182 2005-12-28] (Intel Corporation)
HKLM\...\Run: [WinPatrol] => C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe [325000 2011-02-13] (BillP Studios)
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM\...\Run: [APSDaemon] => C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-02-06] (Apple Inc.)
HKLM\...\Run: [QuickTime Task] => C:\Program Files\QuickTime\QTTask.exe [421888 2012-10-25] (Apple Inc.)
HKLM\...\Run: [SunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation)
HKLM\...\Policies\Explorer: [NoCDBurning] 0
HKU\.DEFAULT\...\Run: [Google Update] => C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [116648 2014-02-07] (Google Inc.)
Startup: C:\Documents and Settings\Jessica Rhoads\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Documents and Settings\Jessica Rhoads\Application Data\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0xE61856BE8544CB01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search
SearchScopes: HKCU - {3680874D-2D1E-4B03-BE9B-4D377D6169F2} URL = http://www.internet-home-page.com/amazon.php?q={searchTerms}
SearchScopes: HKCU - {60B2E788-7CC9-4DE8-AC78-E8E7FE3CBB3E} URL = http://www.internet-home-page.com/yahoo.php?q={searchTerms}
SearchScopes: HKCU - {9523910B-BF04-47F8-AA27-32145A99DB17} URL = http://www.internet-home-page.com/ebay.php?q={searchTerms}
BHO: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} -  No File
BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL (Sonic Solutions)
BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKCU - &Address - {01E04581-4EEE-11D0-BFE9-00AA005B4383} - C:\WINDOWS\system32\browseui.dll (Microsoft Corporation)
Toolbar: HKCU - &Links - {0E5CBF21-D15F-11D0-8301-00AA005B4383} - C:\WINDOWS\system32\SHELL32.dll (Microsoft Corporation)
Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll (Microsoft Corporation)
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL No File
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL No File
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Winsock: Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:
========
FF ProfilePath: C:\Documents and Settings\Jessica Rhoads\Application Data\Mozilla\Firefox\Profiles\tiwj5hl8.default
FF Homepage: hxxp://www.msn.com/
FF NetworkProxy: "no_proxies_on", "localhost,127.0.0.1"
FF NetworkProxy: "type", 0
FF Plugin: @adobe.com/FlashPlayer - C:\WINDOWS\system32\Macromed\Flash\NPSWF32_13_0_0_214.dll ()
FF Plugin: @Apple.com/iTunes,version=1.0 - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin: @google.com/npPicasa3,version=3.0.0 - C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin: @java.com/DTPlugin,version=10.51.2 - C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.51.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/WLPG,version=14.0.8117.0416 - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin: @microsoft.com/WPF,version=3.5 - c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.24.7\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @videolan.org/vlc,version=2.0.5 - C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF Plugin: Adobe Reader - C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: @facebook.com/FBPlugin,version=1.0.1 - C:\Documents and Settings\Jessica Rhoads\Application Data\Facebook\npfbplugin_1_0_1.dll No File
FF Plugin HKCU: @facebook.com/FBPlugin,version=1.0.3 - C:\Documents and Settings\Jessica Rhoads\Application Data\Facebook\npfbplugin_1_0_3.dll No File
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\NPOFF12.DLL (Microsoft Corporation)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\nppdf32.dll (Adobe Systems Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npqtplugin.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npqtplugin2.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npqtplugin3.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npqtplugin4.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npqtplugin5.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npqtplugin6.dll (Apple Inc.)
FF Plugin ProgramFiles/Appdata: C:\Program Files\mozilla firefox\plugins\npqtplugin7.dll (Apple Inc.)
FF Extension: Garmin Communicator - C:\Documents and Settings\Jessica Rhoads\Application Data\Mozilla\Firefox\Profiles\tiwj5hl8.default\Extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E} [2013-11-19]
FF Extension: Adblock Plus - C:\Documents and Settings\Jessica Rhoads\Application Data\Mozilla\Firefox\Profiles\tiwj5hl8.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2011-09-17]
FF Extension: Skype Click to Call - C:\Program Files\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} [2014-05-13]
FF Extension: Microsoft .NET Framework Assistant - c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2009-12-05]
FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
FF Extension: Microsoft .NET Framework Assistant - c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ []

Chrome:
=======
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Documents and Settings\Jessica Rhoads\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-27]
CHR Extension: (Skype Click to Call) - C:\Documents and Settings\Jessica Rhoads\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2014-04-28]
CHR Extension: (Google Wallet) - C:\Documents and Settings\Jessica Rhoads\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-05-21]
CHR HKLM\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx [2013-01-31]

========================== Services (Whitelisted) =================

R2 Creative Labs Licensing Service; C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe [69632 2009-10-18] (Creative Labs) [File not signed]
R2 EvtEng; C:\Program Files\Intel\Wireless\Bin\EvtEng.exe [114753 2005-12-28] (Intel Corporation) [File not signed]
R2 Garmin Core Update Service; C:\Program Files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [424280 2014-03-04] (Garmin Ltd or its subsidiaries)
R2 JavaQuickStarterService; C:\Program Files\Java\jre7\bin\jqs.exe [182696 2014-01-16] (Oracle Corporation)
R2 LeapFrog Connect Device Service; C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe [7391232 2013-07-23] (LeapFrog Enterprises, Inc.) [File not signed]
R2 MBAMScheduler; C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
R2 McrdSvc; C:\WINDOWS\ehome\mcrdsvc.exe [99328 2005-08-05] (Microsoft Corporation)
S3 MHN; C:\WINDOWS\System32\mhn.dll [85504 2004-08-10] (Microsoft Corporation) [File not signed]
R2 RegSrvc; C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe [217164 2005-12-28] (Intel Corporation) [File not signed]
R2 S24EventMonitor; C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe [540745 2005-12-28] (Intel Corporation ) [File not signed]
S4 Skype C2C Service; C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe [3290896 2012-12-13] (Skype Technologies S.A.)
R2 STacSV; C:\WINDOWS\system32\stacsv.exe [81920 2006-03-24] (SigmaTel, Inc.) [File not signed]
R2 WLANKEEPER; C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe [262217 2005-12-28] (Intel® Corporation) [File not signed]

==================== Drivers (Whitelisted) ====================

R2 AegisP; C:\WINDOWS\System32\DRIVERS\AegisP.sys [21275 2009-10-17] (Meetinghouse Data Communications) [File not signed]
S3 CCDECODE; C:\WINDOWS\System32\DRIVERS\CCDECODE.sys [17024 2008-04-13] (Microsoft Corporation)
S0 cercsr6; C:\WINDOWS\system32\Drivers\cercsr6.sys [39904 2004-12-13] (Adaptec, Inc.) [File not signed]
R3 CTUSFSYN; C:\WINDOWS\System32\drivers\ctusfsyn.sys [158464 2005-05-25] (Creative Technology Ltd.)
R2 DLABOIOM; C:\WINDOWS\System32\DLA\DLABOIOM.SYS [25628 2005-11-07] (Sonic Solutions) [File not signed]
R1 DLACDBHM; C:\WINDOWS\System32\Drivers\DLACDBHM.SYS [5660 2005-11-18] (Sonic Solutions) [File not signed]
R2 DLADResN; C:\WINDOWS\System32\DLA\DLADResN.SYS [2496 2005-11-07] (Sonic Solutions) [File not signed]
R2 DLAIFS_M; C:\WINDOWS\System32\DLA\DLAIFS_M.SYS [86652 2005-11-07] (Sonic Solutions) [File not signed]
R2 DLAOPIOM; C:\WINDOWS\System32\DLA\DLAOPIOM.SYS [14684 2005-11-07] (Sonic Solutions) [File not signed]
R2 DLAPoolM; C:\WINDOWS\System32\DLA\DLAPoolM.SYS [6364 2005-11-07] (Sonic Solutions) [File not signed]
R1 DLARTL_N; C:\WINDOWS\System32\Drivers\DLARTL_N.SYS [22684 2005-11-18] (Sonic Solutions) [File not signed]
R2 DLAUDFAM; C:\WINDOWS\System32\DLA\DLAUDFAM.SYS [94332 2005-11-07] (Sonic Solutions) [File not signed]
R2 DLAUDF_M; C:\WINDOWS\System32\DLA\DLAUDF_M.SYS [87036 2005-11-07] (Sonic Solutions) [File not signed]
R0 DRVMCDB; C:\WINDOWS\System32\Drivers\DRVMCDB.SYS [89264 2005-09-12] (Sonic Solutions) [File not signed]
R2 DRVNDDM; C:\WINDOWS\System32\Drivers\DRVNDDM.SYS [40544 2005-08-12] (Sonic Solutions) [File not signed]
R2 fssfltr; C:\WINDOWS\System32\DRIVERS\fssfltr_tdi.sys [54752 2009-08-06] (Microsoft Corporation)
R3 MBAMProtector; C:\WINDOWS\system32\drivers\mbam.sys [22856 2013-04-04] (Malwarebytes Corporation)
S3 MHNDRV; C:\WINDOWS\System32\DRIVERS\mhndrv.sys [11008 2004-08-10] (Microsoft Corporation) [File not signed]
R3 monfilt; C:\WINDOWS\System32\drivers\monfilt.sys [1389056 2006-01-04] (Creative Technology Ltd.)
S3 NdisIP; C:\WINDOWS\System32\DRIVERS\NdisIP.sys [10880 2008-04-13] (Microsoft Corporation)
R2 s24trans; C:\WINDOWS\System32\DRIVERS\s24trans.sys [13568 2005-12-28] (Intel Corporation) [File not signed]
R3 STHDA; C:\WINDOWS\System32\drivers\sthda.sys [1156648 2006-03-24] (SigmaTel, Inc.)
R3 w39n51; C:\WINDOWS\System32\DRIVERS\w39n51.sys [1428096 2005-12-05] (Intel® Corporation)
S4 IntelIde; No ImagePath
S3 Lavasoft Kernexplorer; \??\C:\Program Files\Lavasoft\Ad-Aware\KernExplorer.sys [X]
S0 Lbd; system32\DRIVERS\Lbd.sys [X]
U5 ScsiPort; C:\WINDOWS\system32\drivers\scsiport.sys [96384 2008-04-13] (Microsoft Corporation)
S3 UIUSys; system32\DRIVERS\UIUSYS.SYS [X]
U1 WS2IFSL;

==================== NetSvcs (Whitelisted) ===================

NETSVC: MHN -> C:\Windows\System32\mhn.dll (Microsoft Corporation)

==================== One Month Created Files and Folders ========

2014-06-17 18:17 - 2014-06-17 18:17 - 00000000 ____D () C:\FRST
2014-06-09 20:26 - 2014-06-09 20:30 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\Suit For Sale
2014-06-01 15:51 - 2014-06-02 00:00 - 00004706 _____ () C:\Documents and Settings\Jessica Rhoads\Desktop\New Projects.txt
2014-06-01 15:45 - 2014-06-01 22:58 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\Tim McCleary Peyote Blanket
2014-06-01 15:01 - 2014-06-02 09:51 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\Denny Medicine Bird Suit
2014-05-19 14:07 - 2014-06-17 18:09 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Application Data\DropboxMaster

==================== One Month Modified Files and Folders =======

2014-06-17 18:18 - 2011-02-22 13:07 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Local Settings\temp
2014-06-17 18:17 - 2014-06-17 18:17 - 00000000 ____D () C:\FRST
2014-06-17 18:11 - 2014-01-15 11:37 - 00000902 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskMachineUA.job
2014-06-17 18:09 - 2014-05-19 14:07 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Application Data\DropboxMaster
2014-06-17 18:09 - 2011-02-21 20:51 - 00000000 ___RD () C:\Documents and Settings\Jessica Rhoads\My Documents\Dropbox
2014-06-17 18:09 - 2011-02-21 20:48 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Application Data\Dropbox
2014-06-17 18:09 - 2009-10-17 23:06 - 01899608 _____ () C:\WINDOWS\WindowsUpdate.log
2014-06-17 18:08 - 2014-01-15 11:37 - 00000898 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
2014-06-17 18:08 - 2009-10-17 23:16 - 00000006 ____H () C:\WINDOWS\Tasks\SA.DAT
2014-06-17 18:08 - 2009-10-17 15:51 - 00000159 _____ () C:\WINDOWS\wiadebug.log
2014-06-17 18:08 - 2009-10-17 15:51 - 00000049 _____ () C:\WINDOWS\wiaservc.log
2014-06-17 18:06 - 2009-10-17 23:18 - 00000178 ___SH () C:\Documents and Settings\Jessica Rhoads\ntuser.ini
2014-06-17 18:06 - 2009-10-17 23:16 - 00032436 _____ () C:\WINDOWS\SchedLgU.Txt
2014-06-17 17:29 - 2013-04-10 15:14 - 00000830 _____ () C:\WINDOWS\Tasks\Adobe Flash Player Updater.job
2014-06-17 03:12 - 2012-04-06 00:47 - 00000000 ____D () C:\Documents and Settings\All Users\Application Data\Microsoft Help
2014-06-17 03:09 - 2013-07-12 03:00 - 00000000 ____D () C:\WINDOWS\system32\MRT
2014-06-17 03:04 - 2009-10-18 17:34 - 92708840 _____ (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2014-06-16 22:16 - 2014-01-15 11:43 - 00001813 _____ () C:\Documents and Settings\All Users\Desktop\Google Chrome.lnk
2014-06-16 21:49 - 2009-11-04 00:09 - 00000440 ____H () C:\WINDOWS\Tasks\User_Feed_Synchronization-{C634128E-5179-4576-A591-9007CE70036B}.job
2014-06-16 21:47 - 2009-10-17 23:01 - 00000000 ____D () C:\WINDOWS\Registration
2014-06-16 21:47 - 2004-08-10 06:00 - 00002206 _____ () C:\WINDOWS\system32\wpa.dbl
2014-06-09 20:31 - 2013-09-02 14:35 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\My Documents\TSR Software
2014-06-09 20:30 - 2014-06-09 20:26 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\Suit For Sale
2014-06-09 20:26 - 2010-12-11 03:22 - 00526336 ___SH () C:\Documents and Settings\Jessica Rhoads\Desktop\Thumbs.db
2014-06-09 00:11 - 2014-02-09 20:39 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\My Documents\Jessica's School Stuff
2014-06-08 21:23 - 2009-10-17 23:18 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads
2014-06-08 15:08 - 2013-02-18 13:09 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Application Data\vlc
2014-06-06 03:41 - 2014-03-10 21:44 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\Computer Repair Tools
2014-06-06 03:32 - 2014-03-11 04:14 - 00027640 _____ () C:\Documents and Settings\Jessica Rhoads\Desktop\attach.txt
2014-06-06 03:32 - 2014-03-11 04:14 - 00010279 _____ () C:\Documents and Settings\Jessica Rhoads\Desktop\dds.txt
2014-06-05 10:57 - 2011-07-23 14:56 - 00000284 _____ () C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
2014-06-03 16:22 - 2014-05-17 13:53 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\Mikes TCC Classes
2014-06-02 09:51 - 2014-06-01 15:01 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\Denny Medicine Bird Suit
2014-06-02 00:00 - 2014-06-01 15:51 - 00004706 _____ () C:\Documents and Settings\Jessica Rhoads\Desktop\New Projects.txt
2014-06-01 22:58 - 2014-06-01 15:45 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\Tim McCleary Peyote Blanket
2014-06-01 15:01 - 2014-02-15 21:06 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\DanAddi Bandolier Set
2014-05-30 17:40 - 2010-03-24 00:33 - 00184320 _____ () C:\Documents and Settings\Jessica Rhoads\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2014-05-27 09:57 - 2011-02-21 20:51 - 00001057 _____ () C:\Documents and Settings\Jessica Rhoads\Desktop\Dropbox.lnk
2014-05-27 09:57 - 2011-02-21 20:49 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Start Menu\Programs\Dropbox
2014-05-25 09:41 - 2012-05-08 19:28 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\My Documents\PDFs
2014-05-24 14:47 - 2014-04-28 18:42 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\Lone Star 2014
2014-05-23 10:07 - 2014-01-15 15:19 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\2014 Sales Invoices
2014-05-22 21:56 - 2011-07-29 03:32 - 00416256 ___SH () C:\Documents and Settings\Jessica Rhoads\My Documents\Thumbs.db
2014-05-19 13:54 - 2012-05-03 14:13 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2014-05-19 01:50 - 2014-02-12 15:08 - 00000000 ____D () C:\Documents and Settings\Jessica Rhoads\Desktop\New Folder (4)

Some content of TEMP:
====================
C:\Documents and Settings\Jessica Rhoads\Local Settings\temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmplsy4dv.dll


==================== Bamital & volsnap Check =================

C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

==================== End Of Log ============================

Attached Files



#11 nasdaq

nasdaq

  • Malware Response Team
  • 38,942 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:04:27 PM

Posted 18 June 2014 - 07:45 AM

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
 
start
SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search
BHO: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} -  No File
Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL No File
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL No File
FF Plugin HKCU: @facebook.com/FBPlugin,version=1.0.1 - C:\Documents and Settings\Jessica Rhoads\Application Data\Facebook\npfbplugin_1_0_1.dll No File
FF Plugin HKCU: @facebook.com/FBPlugin,version=1.0.3 - C:\Documents and Settings\Jessica Rhoads\Application Data\Facebook\npfbplugin_1_0_3.dll No File
S4 IntelIde; No ImagePath
S3 UIUSys; system32\DRIVERS\UIUSYS.SYS [X]
U1 WS2IFSL
C:\Documents and Settings\Jessica Rhoads\Local Settings\temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmplsy4dv.dll

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.
===

Please let me know if the problem persists.

#12 Fat Albert

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Posted 18 June 2014 - 02:28 PM

Here is what I got with the fix step. It gave me an error the first time I used it and shut down.  I ran it again without any issues.  Here is fixlog.txt

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version:18-06-2014
Ran by Jessica Rhoads at 2014-06-18 14:26:10 Run:2
Running from C:\Documents and Settings\Jessica Rhoads\Desktop\Computer Repair Tools\FRST Fix tools
Boot Mode: Normal

==============================================

Content of fixlist:
*****************
start
SearchScopes: HKLM - DefaultScope value is missing.
SearchScopes: HKCU - {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search
BHO: No Name - {5C255C8A-E604-49b4-9D64-90988571CECB} -  No File
Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL No File
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL No File
FF Plugin HKCU: @facebook.com/FBPlugin,version=1.0.1 - C:\Documents and Settings\Jessica Rhoads\Application Data\Facebook\npfbplugin_1_0_1.dll No File
FF Plugin HKCU: @facebook.com/FBPlugin,version=1.0.3 - C:\Documents and Settings\Jessica Rhoads\Application Data\Facebook\npfbplugin_1_0_3.dll No File
S4 IntelIde; No ImagePath
S3 UIUSys; system32\DRIVERS\UIUSYS.SYS [X]
U1 WS2IFSL
C:\Documents and Settings\Jessica Rhoads\Local Settings\temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmplsy4dv.dll

End
*****************

HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
'HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}'=> Key not found.
'HKCR\Wow6432Node\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}'=> Key not found.
'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}' => Key deleted successfully.
'HKCR\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}'=> Key not found.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => value deleted successfully.
'HKCR\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}'=> Key not found.
'HKCR\PROTOCOLS\Handler\livecall' => Key deleted successfully.
'HKCR\CLSID\{828030A1-22C1-4009-854F-8E305202313F}' => Key deleted successfully.
'HKCR\PROTOCOLS\Handler\msnim' => Key deleted successfully.
'HKCR\CLSID\{828030A1-22C1-4009-854F-8E305202313F}'=> Key not found.
'HKCU\Software\MozillaPlugins\@facebook.com/FBPlugin,version=1.0.1' => Key deleted successfully.
C:\Documents and Settings\Jessica Rhoads\Application Data\Facebook\npfbplugin_1_0_1.dll not found.
'HKCU\Software\MozillaPlugins\@facebook.com/FBPlugin,version=1.0.3' => Key deleted successfully.
C:\Documents and Settings\Jessica Rhoads\Application Data\Facebook\npfbplugin_1_0_3.dll not found.
IntelIde => Service deleted successfully.
UIUSys => Service deleted successfully.
C:\Documents and Settings\Jessica Rhoads\Local Settings\temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmplsy4dv.dll => Moved successfully.

==== End of Fixlog ====



#13 Fat Albert

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Posted 18 June 2014 - 04:10 PM

And here is the checkup.txt results:

 

 Results of screen317's Security Check version 0.99.85  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 WinPatrol
 Malwarebytes Anti-Malware version 1.75.0.1300  
 CCleaner     
 Java 7 Update 51  
 Java SE Development Kit 7 Update 13
 Java SE Development Kit 7 Update 51
 Java version out of Date!
  Adobe Flash Player     13.0.0.214 Flash Player out of Date!  
 Adobe Reader 10.1.10 Adobe Reader out of Date!  
 Mozilla Firefox (30.0)
 Google Chrome 35.0.1916.114  
 Google Chrome 35.0.1916.153  
````````Process Check: objlist.exe by Laurent````````  
 WinPatrol winpatrol.exe
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
 BillP Studios WinPatrol winpatrol.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:: 16% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 



#14 nasdaq

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Posted 19 June 2014 - 07:29 AM


Secure your system by updating 3rd party programs.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Latest version is Java JRE 7u60.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882


If present remove the old version(s) of Java using the Add/Remove Programs applet.

Java 7 Update 51
Java SE Development Kit 7 Update 13
Java SE Development Kit 7 Update 51


===

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>


Critical vulnerabilities have been identified in old version of Adobe Flash Player please get the latest version.

Flash test site:
http://www.adobe.com/software/flash/about/
Install the new version or if you have the latest close the windows.

Flash Player Help / Find version
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_Player_version_installed_on_your_machine

===


If all is well:

Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Having an effective antivirus is a must for everyone.
In addition to many excellent commercial products there are plenty of good free antivirus programs available. I can recommend:

If you are satisfied with your current protection programs you can ignore the instructions on Antivirus or Firewall listed below.In addition to an antivirus I recommend using a firewall. A software firewall is a software program that helps screen out hackers, viruses, and worms that try to reach your computer over the Internet. I can recommend one of the following free products:Please note: Many installer offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:

Malwarebytes Anti-Malware (MBAM)
The free version of MBAM can be used to scan the system for traces of malware. Scanning your system regularly will make it harder for malware to reside on your system.
A tutorial on using MBAM can be found here.
Please Note: Only the paid for version has real time capabilities.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.

Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster can be run with any of them.

Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure and looking for anti-spyware programs, you can find out if it is a rogue here:A similar category of programs is now called "scareware." Scareware programs are active infections that will pop-up on your computer and tell you that you are infected. If you look closely, it will usually have a name that looks like it might be legitimate, but it is NOT one of the programs you installed. It tells you to click and install it right away. If you click on any part of it, including the 'X' to close it, you may actually help it infect your computer further. Keeping protection updated and running resident protection can help prevent these infections. If it happens anyway, get offline as quickly as you can. Pull the internet connection cable or shut down the computer if you have to. Contact someone to help by using another computer if possible. These programs are also sometimes called 'rogues', but they are different than the older version of rogues mentioned above.

Please keep your programs up to date. This applies to Java, Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Vulnerabilities in these programs are often exploited in order to install malware on your PC. Visiting a prepared web page suffices to infect your system.

In general Firefox, Opera and Google Chrome are considered to be more secure than Internet Explorer. In addition there are many useful add-ons that can protect you from possible risks:
  • WOT will warn you when you try to visit sites with poor reputation. The reputation is based on user ratings and is usually very accurate.
  • Script Blocker can help blocking many attempts to infect your system via malicious websites by only allowing scripts at sites you trust.
  • NoScript is a popular Firefox addon,
  • ScriptNo a popular Google Chrome addon.
For much more useful information, please also read Tony Klein's excellent article: How did I get infected in the first place

Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
===

#15 nasdaq

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Posted 25 June 2014 - 08:12 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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