I have an Asus all in one computer and when I try to use my CD I get the message that a driver is corrupted or missing. I also have a Sumsung external DVD and it also get's the same message. I have also found that my Windows Update does not work and I have tried all the fixes available for the update program.
Two days ago Windows would not start. I tried the Windows startup fix program but nothing, after spending hours pressing the F2, F8, and F9 keys at startup I finally got into safe mode and saved a lot of my data to an external drive. I messed around in the Bios with F2 and finally hit the "set to defaults" and then Windows worked.
When I purchased this computer I made the recommended repair discs and other discs on DVD, but of course cannot use them with the driver problem. I do use Bit Defender and I also ran Malware Bytes and a few other programs and there seems to be no problem with virus or other malicious events. I've tried every tool I can find on this computer to try and get the Update working and also went into Device Manager and tried to find a new driver, but no luck. I don't want to do a system recovery unless it is a last resort because I think both problem can be fixed, but I am running out of fixes.