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BSOD Memory Management - 0x0000001a ntoskrnl.exe+75bc0


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#1 Mersild

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Posted 30 May 2014 - 08:25 PM

I have had an ongoing issue on my PC with Memory Management.  I have tried updating the firmware on my BIOS,  I have disabled unneeded drivers and updated as many as I could find updates for.  I have popped and swapped my two 4GB memory modules.  I did download Memtest but I have not yet created the bootable cd to run it.  I have uninstalled Comodo AV and replace with MS Security Essentials.  AV and MalwareBytes scans are clean.  I have been running BlueScreenView but it only points to ntoskrnl.exe

 

0x0000001a

ntoskrnl.exe+75bc0

 

Any assistance in helping me narrow down the cause of my Bluescreen would be greatly appreciated. 

 

 

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#2 hamluis

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Posted 31 May 2014 - 09:14 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Mersild

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Posted 02 June 2014 - 09:22 AM

Hello Louis,

 

First I would like to say thank you for the assistance.  Here are the toolbox results and the URL to my system specifications.  :)

 

http://speccy.piriform.com/results/PJPoDKuPHUS58MqHlMf2lVc

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#4 wpgwpg

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Posted 02 June 2014 - 10:12 AM

 Doing a search for this code at microsoft.com found this:

http://windows.microsoft.com/en-us/windows/answers?tId=f9b191b6-f2e7-4dff-8451-fd15e3f677a3 .

It says the most likely cause is "defective or mismatched RAM".  I'd run memory diagnostics.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#5 Mersild

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Posted 02 June 2014 - 11:38 AM

I am afraid that it is the RAM but I was hoping for just a driver related issue.  I will try the memory diagnostics and maybe just run with each stick separately for a while to see if the Bluescreen goes away.  Any other suggestions are appreciated.



#6 hamluis

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Posted 02 June 2014 - 02:14 PM

There's no way to run away from reality...please test the RAM modules.

 

Memtest86+ Guide-How To's - Overclockers Forums - http://www.overclockers.com/forums/showthread.php?t=409152

 

RAM - Test with Memtest86+ - Windows 7 Help Forums - http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

Louis



#7 Mersild

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Posted 08 June 2014 - 06:50 PM

You were all unfortunatly correct about the RAM, it is running fine for almost a week now on one stick.  It is cheap enough so I may take the system up to 16GB and see how it runs.  Thank you for your help. 

 

:)






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