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Smart Media Converter Installed Malware


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18 replies to this topic

#1 LJN

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Posted 30 May 2014 - 07:24 PM

My daughter was trying to convert some media files and downloaded a free program called Smart Media Converter. The download contained three other programs that I can tell. VisualBee, W3i Net Assist, & Graboid Video. I used Hitman Pro, malwarebytes, & super Antivirus. All three fround multiple files to remove. I went to the control panel and tried to remove all three but couldn't. I get a message that says an error occurred and that the program may have already been removed. I loaded reimage repair and ran it. The results said it found several files but wanted payment to remove them. Id did not remove them. Computer is running slow and acting strange.

 

Computer info:

Lenovo Win7 PC

AMD E-450 APU with Radeon9tm) HD Graphics 1.65 ghz

4.00 GB (3.60 GB usable)

64 - bit

Windows 7 Home Premium

Service Pack 1



BC AdBot (Login to Remove)

 


#2 Broni

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Posted 30 May 2014 - 07:47 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 LJN

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Posted 31 May 2014 - 07:37 AM

Results of screen317's Security Check version 0.99.83 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Webroot SecureAnywhere  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Reader XI 
 Google Chrome 32.0.1700.107 
 Google Chrome 35.0.1916.114 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 7%
````````````````````End of Log``````````````````````
 



#4 LJN

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Posted 31 May 2014 - 07:40 AM

Farbar Service Scanner Version: 21-05-2014
Ran by Emily Nolan (administrator) on 31-05-2014 at 07:39:06
Running from "C:\Users\Emily Nolan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\EPMVTJG3"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****



#5 LJN

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Posted 31 May 2014 - 07:44 AM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Emily Nolan (administrator) on 31-05-2014 at 07:42:44
Running from "C:\Users\Emily Nolan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1VDQ4CU7"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

54.225.95.126 gcbkfpidjhchgnokamccdemjfamackdh

========================= IP Configuration: ================================

Ralink RT3090 802.11n WiFi Adapter = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
EasyTether Network Adapter = Local Area Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : EmilyNolan-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : gt.rr.com

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : EasyTether Network Adapter
   Physical Address. . . . . . . . . : 02-00-54-74-68-72
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gt.rr.com
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : F0-DE-F1-94-EE-C8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : gt.rr.com
   Description . . . . . . . . . . . : Ralink RT3090 802.11n WiFi Adapter
   Physical Address. . . . . . . . . : 94-39-E5-40-FC-E0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b5ec:baa7:e15e:ff79%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.113(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, May 30, 2014 6:52:53 PM
   Lease Expires . . . . . . . . . . : Sunday, June 01, 2014 7:14:14 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 194263525
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-16-7F-4B-94-39-E5-40-FC-E0
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{D061E3FA-43B1-4E82-87B9-B2906766F73A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:ce2:1a1c:bde6:ce(Preferred)
   Link-local IPv6 Address . . . . . : fe80::ce2:1a1c:bde6:ce%14(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.gt.rr.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : gt.rr.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Linksys01310.gt.rr.com
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4000:805::1000
   74.125.227.174
   74.125.227.160
   74.125.227.161
   74.125.227.162
   74.125.227.163
   74.125.227.164
   74.125.227.165
   74.125.227.166
   74.125.227.167
   74.125.227.168
   74.125.227.169

Pinging google.com [74.125.227.169] with 32 bytes of data:
Reply from 74.125.227.169: bytes=32 time=27ms TTL=52
Reply from 74.125.227.169: bytes=32 time=32ms TTL=52

Ping statistics for 74.125.227.169:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 32ms, Average = 29ms
Server:  Linksys01310.gt.rr.com
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  98.138.253.109
   98.139.183.24
   206.190.36.45

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=71ms TTL=46
Reply from 206.190.36.45: bytes=32 time=76ms TTL=46

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 71ms, Maximum = 76ms, Average = 73ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...02 00 54 74 68 72 ......EasyTether Network Adapter
 12...f0 de f1 94 ee c8 ......Realtek PCIe GBE Family Controller
 11...94 39 e5 40 fc e0 ......Ralink RT3090 802.11n WiFi Adapter
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.113     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link     192.168.1.113    281
    192.168.1.113  255.255.255.255         On-link     192.168.1.113    281
    192.168.1.255  255.255.255.255         On-link     192.168.1.113    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     192.168.1.113    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     192.168.1.113    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:9d38:6ab8:ce2:1a1c:bde6:ce/128
                                    On-link
 11    281 fe80::/64                On-link
 14    306 fe80::/64                On-link
 14    306 fe80::ce2:1a1c:bde6:ce/128
                                    On-link
 11    281 fe80::b5ec:baa7:e15e:ff79/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/31/2014 07:24:36 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (05/23/2014 00:26:00 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (05/23/2014 00:16:11 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2014 03:03:15 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 08:16:42 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 07:55:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 07:47:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 05:16:31 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 01:46:53 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 01:32:25 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (05/23/2014 00:15:38 PM) (Source: Service Control Manager) (User: )
Description: The EgisTec Service Help service failed to start due to the following error:
%%1053

Error: (05/23/2014 00:15:38 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the EgisTec Service Help service to connect.

Error: (05/23/2014 03:28:25 AM) (Source: DCOM) (User: )
Description: 1084wuauserv{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (05/23/2014 03:08:29 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/23/2014 03:08:25 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/23/2014 03:03:54 AM) (Source: DCOM) (User: )
Description: 1084MSIServer{000C101C-0000-0000-C000-000000000046}

Error: (05/23/2014 03:02:48 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/23/2014 03:02:48 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/23/2014 03:02:48 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (05/23/2014 03:02:48 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Microsoft Office Sessions:
=========================
Error: (05/31/2014 07:24:36 AM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (05/23/2014 00:26:00 PM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)

Error: (05/23/2014 00:16:11 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/23/2014 03:03:15 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 08:16:42 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 07:55:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 07:47:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 05:16:31 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 01:46:53 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (05/22/2014 01:32:25 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

CodeIntegrity Errors:
===================================
  Date: 2013-06-07 10:22:57.294
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-06-07 10:22:56.970
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\usbaapl64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

=========================== Installed Programs ============================

Adobe Flash Player 13 ActiveX (Version: 13.0.0.214)
Adobe Reader XI (Version: 11.0.00)
AMD APP SDK Runtime (Version: 2.4.650.9)
AMD Media Foundation Decoders (Version: 1.0.60628.2255)
AMD VISION Engine Control Center (Version: 2011.0628.2340.40663)
Apple Application Support (Version: 2.3.4)
Apple Mobile Device Support (Version: 6.1.0.13)
Apple Software Update (Version: 2.1.3.127)
ATI AVIVO64 Codecs (Version: 11.6.0.10628)
ATI Catalyst Install Manager (Version: 3.0.829.0)
Best Buy pc app (Version: 3.2.0.0)
BioExcess (Version: 7.0.67.0)
Bonjour (Version: 3.0.0.10)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2011.0628.2340.40663)
Catalyst Control Center InstallProxy (Version: 2011.0628.2340.40663)
Catalyst Control Center Localization All (Version: 2011.0628.2340.40663)
Catalyst Control Center Profiles Mobile (Version: 2011.0628.2340.40663)
CCC Help Chinese Standard (Version: 2011.0628.2339.40663)
CCC Help Chinese Traditional (Version: 2011.0628.2339.40663)
CCC Help Czech (Version: 2011.0628.2339.40663)
CCC Help Danish (Version: 2011.0628.2339.40663)
CCC Help Dutch (Version: 2011.0628.2339.40663)
CCC Help English (Version: 2011.0628.2339.40663)
CCC Help Finnish (Version: 2011.0628.2339.40663)
CCC Help French (Version: 2011.0628.2339.40663)
CCC Help German (Version: 2011.0628.2339.40663)
CCC Help Greek (Version: 2011.0628.2339.40663)
CCC Help Hungarian (Version: 2011.0628.2339.40663)
CCC Help Italian (Version: 2011.0628.2339.40663)
CCC Help Japanese (Version: 2011.0628.2339.40663)
CCC Help Korean (Version: 2011.0628.2339.40663)
CCC Help Norwegian (Version: 2011.0628.2339.40663)
CCC Help Polish (Version: 2011.0628.2339.40663)
CCC Help Russian (Version: 2011.0628.2339.40663)
CCC Help Spanish (Version: 2011.0628.2339.40663)
CCC Help Swedish (Version: 2011.0628.2339.40663)
CCC Help Thai (Version: 2011.0628.2339.40663)
CCC Help Turkish (Version: 2011.0628.2339.40663)
ccc-utility64 (Version: 2011.0628.2340.40663)
Conexant HD Audio (Version: 8.54.4.50)
Coupon Printer for Windows (Version: 5.0.0.0)
CyberLink YouCam (Version: 3.1.3728)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
EasyTether (Version: 1.1.18)
EasyTether ADB USB driver (Version: 1.0.1)
EgisTec ES603 WDM Driver (Version: 3.0.20.0)
Energy Management (Version: 6.0.2.1)
Google Chrome (Version: 35.0.1916.114)
Google Earth (Version: 7.1.2.2041)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.5111.1712)
Google Update Helper (Version: 1.3.24.7)
Graboid Video (Version: 5.1.0.0)
HitmanPro 3.7 (Version: 3.7.9.216)
HP Deskjet 3050A J611 series Basic Device Software (Version: 25.0.571.0)
HP Deskjet 3050A J611 series Help (Version: 140.0.2.2)
HP Deskjet 3050A J611 series Product Improvement Study (Version: 25.0.571.0)
HP Photo Creations (Version: 1.0.0.5192)
HP Update (Version: 5.005.000.002)
HPDiagnosticAlert (Version: 1.00.0000)
iLivid (Version: 4.0.0.2410)
iTunes (Version: 11.0.4.4)
Junk Mail filter update (Version: 15.4.3502.0922)
Lenovo EasyCamera (Version: 1.10.1209.1)
Lenovo EE Boot Optimizer (Version: 0.0.1.7)
Lenovo OneKey Recovery (Version: 7.0.0.2525)
Lenovo Security Suite (Version: 2.0.13.0)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Home and Student 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Silverlight (Version: 5.1.20913.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Port Locker (Version: 1.0.5.24)
Power2Go (Version: 5.6.0.7303)
PowerXpressHybrid (Version: 1.00.0000)
Ralink RT2860 Wireless LAN Card (Version: 1.2.0.30)
Realtek Ethernet Controller Driver (Version: 7.42.304.2011)
Realtek USB 2.0 Reader Driver (Version: 6.1.7600.10008)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype Click to Call (Version: 5.9.9216)
Skype™ 6.3 (Version: 6.3.107)
SmartMediaConverter (Version: 1.0.18.0)
SUPERAntiSpyware (Version: 5.7.1018)
Synaptics Pointing Device Driver (Version: 16.3.15.1)
Torch (Version: 25.0.0.3831)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (Version: 3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
UserGuide (Version: 1.0.0.6)
VeriFace (Version: 4.0.0.1224)
VisualBee for Microsoft PowerPoint (Version: V4.1)
W3i NetAssistant (Version: 3.8.3)
Webroot SecureAnywhere (Version: 8.0.4.70)
Windows Driver Package - Lenovo (ACPIVPC) System  (12/02/2010 6.1.0.1) (Version: 12/02/2010 6.1.0.1)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 3686.11 MB
Available physical RAM: 2133.86 MB
Total Pagefile: 7370.4 MB
Available Pagefile: 5322.48 MB
Total Virtual: 4095.88 MB
Available Virtual: 3958.86 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:254.14 GB) (Free:193.02 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:29 GB) (Free:19.23 GB) NTFS

========================= Users: ========================================

User accounts for \\EMILYNOLAN-PC

Administrator            Emily Nolan              Guest                   

========================= Restore Points ==================================

25-12-2013 16:10:47 Windows Update
25-12-2013 17:13:12 Windows Update
25-12-2013 17:22:57 Windows Update
11-01-2014 00:09:37 Windows Update
15-01-2014 17:07:08 Windows Update
21-01-2014 16:57:05 Windows Update
23-01-2014 17:50:29 Windows Update
29-01-2014 23:06:03 Windows Update
02-02-2014 02:27:32 Windows Update
11-02-2014 00:49:57 Windows Update
23-05-2014 17:20:49 Windows Update
31-05-2014 00:08:16 Windows Update

**** End of log ****



#6 LJN

LJN
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:08:46 PM

Posted 31 May 2014 - 08:26 AM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/31/2014
Scan Time: 7:54:51 AM
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.05.31.04
Rootkit Database: v2014.05.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Emily Nolan

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 273301
Time Elapsed: 25 min, 4 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 5
PUP.Optional.Datamngr.A, HKLM\SOFTWARE\CLASSES\CLSID\{C1ED9DA0-AFD0-4b90-AC6A-D3874F591014}, , [f6fa95c207745bdb58e48eac1ee411ef],
PUP.Optional.Datamngr.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014}, , [f6fa95c207745bdb58e48eac1ee411ef],
PUP.Optional.Datamngr.A, HKU\S-1-5-21-92463725-3803745229-982761754-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014}, , [f6fa95c207745bdb58e48eac1ee411ef],
PUP.Optional.BeeCoupons, HKLM\SOFTWARE\CLASSES\CLSID\{FC4DBA8C-2CC8-4741-BCE5-ADAC3EEA50B0}, , [e10f5ef9e09ba78f4e3bb5b462a002fe],
PUP.Optional.BeeCoupons, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{FC4DBA8C-2CC8-4741-BCE5-ADAC3EEA50B0}, , [e10f5ef9e09ba78f4e3bb5b462a002fe],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)



#7 LJN

LJN
  • Topic Starter

  • Members
  • 97 posts
  • OFFLINE
  •  
  • Local time:08:46 PM

Posted 31 May 2014 - 09:03 AM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 5/31/2014
Scan Time: 7:54:51 AM
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.05.31.04
Rootkit Database: v2014.05.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Emily Nolan

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 273301
Time Elapsed: 25 min, 4 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 5
PUP.Optional.Datamngr.A, HKLM\SOFTWARE\CLASSES\CLSID\{C1ED9DA0-AFD0-4b90-AC6A-D3874F591014}, , [f6fa95c207745bdb58e48eac1ee411ef],
PUP.Optional.Datamngr.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014}, , [f6fa95c207745bdb58e48eac1ee411ef],
PUP.Optional.Datamngr.A, HKU\S-1-5-21-92463725-3803745229-982761754-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{C1ED9DA0-AFD0-4B90-AC6A-D3874F591014}, , [f6fa95c207745bdb58e48eac1ee411ef],
PUP.Optional.BeeCoupons, HKLM\SOFTWARE\CLASSES\CLSID\{FC4DBA8C-2CC8-4741-BCE5-ADAC3EEA50B0}, , [e10f5ef9e09ba78f4e3bb5b462a002fe],
PUP.Optional.BeeCoupons, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{FC4DBA8C-2CC8-4741-BCE5-ADAC3EEA50B0}, , [e10f5ef9e09ba78f4e3bb5b462a002fe],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.16476

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 1.646000 GHz
Memory total: 3865165824, free: 2022715392

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.16476

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 1.646000 GHz
Memory total: 3865165824, free: 2087243776

Downloaded database version: v2014.05.31.04
Downloaded database version: v2014.05.21.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 36B7B590

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 409600
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 411648  Numsec = 532977664

    Partition 2 type is Extended with LBA (0xf)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 533389312  Numsec = 60809216

    Partition 3 type is Other (0x12)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 594198528  Numsec = 30943920

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished



#8 LJN

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Posted 31 May 2014 - 09:07 AM

Rkill 2.6.6 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 05/31/2014 09:04:39 AM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  54.225.95.126 gcbkfpidjhchgnokamccdemjfamackdh

Program finished at: 05/31/2014 09:06:30 AM
Execution time: 0 hours(s), 1 minute(s), and 50 seconds(s)



#9 Broni

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Posted 31 May 2014 - 07:31 PM

Let's start with hijacked "hosts" file.

 

Restart computer in Safe Mode.

How to start Windows in Safe Mode
Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders, UN-check Hide protected operating system files.
NOTE. Make sure to reverse the above changes, when done with this step.
Navigate to C:\WINDOWS\SYSTEM32\DRIVERS\ETC folder.
Delete hosts file.
NOTE (Windows Vista and later only). If you can't delete "hosts" file (access denied) take ownership of "ETC" folder first and then try again: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/

Restart in normal mode.
Please, go here: http://support.microsoft.com/kb/972034#FixItForMeAlways and click on "Fix it" button to reset your "hosts" file.
Follow all prompts.

Please download MiniToolBox and run it.

Checkmark following boxes:

  • List content of Hosts

Click Go and post the result.
 


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#10 LJN

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Posted 31 May 2014 - 11:03 PM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Emily Nolan (administrator) on 31-05-2014 at 23:02:38
Running from "C:\Users\Emily Nolan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\272077XA"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================

#       ::1             localhost

**** End of log ****



#11 LJN

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Posted 31 May 2014 - 11:06 PM

Just a note, I was able to complete all task just like you asked however I had to delete malware bytes. It would lock windows up. Once I deleted it I am able to operate. Prior to deleting it malware bytes blocked two different sites from opening up from time to time. One was freeze.com and the other was what looked like an ip address. Not sure if this mean anything to you.



#12 Broni

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Posted 01 June 2014 - 04:37 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#13 LJN

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Posted 01 June 2014 - 06:28 PM

 

When I tried to run TFC the program would start running but I would immediately get a message that said Windows encountered and unexpected error and would shut down in one min. TFC would continue to run until the computer shut itself down.


# AdwCleaner v3.211 - Report created 01/06/2014 at 18:15:12
# Updated 26/05/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Emily Nolan - EMILYNOLAN-PC
# Running from : C:\Users\Emily Nolan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\272077XA\adwcleaner_3.211.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\SearchProtect
[#] Folder Deleted : C:\ProgramData\Browser Manager
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\torchcrashhandler
Folder Deleted : C:\ProgramData\wincert
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Smart Media Converter
Folder Deleted : C:\Program Files (x86)\Bench
Folder Deleted : C:\Program Files (x86)\Search Results Toolbar
Folder Deleted : C:\Program Files (x86)\SmartMediaConverter
Folder Deleted : C:\Program Files (x86)\w3i
Folder Deleted : C:\windows\SysWOW64\SearchProtect
Folder Deleted : C:\Users\Emily Nolan\AppData\Local\emaze
Folder Deleted : C:\Users\Emily Nolan\AppData\Local\torch
Folder Deleted : C:\Users\Emily Nolan\AppData\LocalLow\ilividtoolbarguid
Folder Deleted : C:\Users\Emily Nolan\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Emily Nolan\AppData\Roaming\SmartMediaConverter
File Deleted : C:\Users\Public\Desktop\Get The Best Facebook Chat Messenger.lnk
File Deleted : C:\Users\Emily Nolan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Torch.lnk
File Deleted : C:\Users\Emily Nolan\Desktop\Facebook.lnk
File Deleted : C:\Users\Emily Nolan\Desktop\Torch.lnk
File Deleted : C:\Users\Emily Nolan\Desktop\Youtube.lnk
File Deleted : C:\windows\System32\Tasks\bench-sys
File Deleted : C:\windows\System32\Tasks\Re-Markable Update

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\conduit.com
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetup.exe
Key Deleted : HKLM\SOFTWARE\Classes\Applications\Torch.exe
Key Deleted : HKLM\SOFTWARE\Classes\iLividIEHelper.DNSGuard
Key Deleted : HKLM\SOFTWARE\Classes\iLividIEHelper.DNSGuard.1
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLivid_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLivid_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividMediaBar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividMediaBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\iLividSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\torch.exe
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3297947
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CE4DB5A3-58E6-41F1-8761-47238DF4F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{1E8FC16F-4C51-49C4-BC9B-4FC24BDDCEE7}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{E38FA08E-F56A-4169-ABF5-5C71E3C153A1}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{9FF9AE6F-4553-41A7-B645-B0E88850EABF}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{CE4DB5A3-58E6-41F1-8761-47238DF4F468}
Key Deleted : HKCU\Software\APN DTX
Key Deleted : HKCU\Software\ilividtoolbarguid
Key Deleted : HKCU\Software\torch
Key Deleted : HKCU\Software\AppDataLow\Software
Key Deleted : HKLM\Software\Bench
Key Deleted : HKLM\Software\iLividSRTB
Key Deleted : HKLM\Software\torch
Key Deleted : HKLM\Software\visualbee
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\NetAssistant 3.8.3
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\torch
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C792A75A-2A1F-4991-9B85-291745478A79}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ilivid
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Search Results Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428

-\\ Google Chrome v32.0.1700.107

[ File : C:\Users\Emily Nolan\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://dts.search-results.com/sr?src=crb&gct=ds&appid=394&systemid=406&apn_dtid=BND406&apn_ptnrs=AG6&o=APN10645&apn_uid=3935516949224335&q={searchTerms}
Deleted [Extension] : ejdfidgapfiokiphmcjpmmjbdndepoja

*************************

AdwCleaner[R0].txt - [7330 octets] - [01/06/2014 18:10:09]
AdwCleaner[S0].txt - [6821 octets] - [01/06/2014 18:15:12]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6881 octets] ##########



#14 LJN

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Posted 01 June 2014 - 06:57 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Emily Nolan on Sun 06/01/2014 at 18:33:03.11
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\best buy pc app

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A2DF06F9-A21A-44A8-8A99-8B9C84F29160}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\torchsetupfull_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\torchsetupfull_rasmancs

 

~~~ Files

Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"

 

~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"
Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Folder] "C:\Users\Emily Nolan\AppData\Roaming\microsoft\windows\start menu\programs\netassistant"
Successfully deleted: [Empty Folder] C:\Users\Emily Nolan\appdata\local\{3703976A-8C05-43D9-879C-D11E97A94B32}
Successfully deleted: [Empty Folder] C:\Users\Emily Nolan\appdata\local\{789D0BC9-68D3-4F0D-8A81-96A80C9E1CBC}
Successfully deleted: [Empty Folder] C:\Users\Emily Nolan\appdata\local\{AC90D8D6-987B-4560-9BE4-5107CB320251}
Successfully deleted: [Empty Folder] C:\Users\Emily Nolan\appdata\local\{C9209A70-519E-4272-B78B-39B06C172A86}

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 06/01/2014 at 18:51:00.24
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#15 Broni

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Posted 01 June 2014 - 07:06 PM

Try to run TFC from safe mode.

How to start Windows in Safe Mode


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