I'm having quite a bit of trouble here. I am an average tech type but this has me stumped.
Background: I tried to download a font on a free font site = Stupid... I know..
I had slow operation and service. so I ran different antivirus programs . - malwarebytes, norton, house call. and now the only antivirus program Im running is Avast. The programs no longer pick up a virus but what was weird was that during the scans, the computer started shutting down before the full scan completed. This happened multiple times
Now it shuts down for no reason, upon start up the screen asks to run in reg. or safe mode. I put it reg mode.
Then windows pops up and states that it has recovered from an unexpected shutdown and even after searching for solutions. No luck.
Here is some information I was able to find on the machine.
Please help : )
Thanks so much !!
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Files that help describe the problem
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
OS Version: 6_1_7601
Service Pack: 1_0
<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata><OSVersionInformation><WindowsNTVersion>6.1</WindowsNTVersion><Build>7601 Service Pack 1</Build><Product>(0x3): Windows 7 Home Premium</Product><Edition>HomePremium</Edition><BuildString>7601.18247.amd64fre.win7sp1_gdr.130828-1532</BuildString><Revision>1130</Revision><Flavor>Multiprocessor Free</Flavor><Architecture>X64</Architecture><LCID>1033</LCID></OSVersionInformation><ProblemSignatures><EventType>BlueScreen</EventType></ProblemSignatures><DynamicSignatures><Parameter1>6.1.7601.2.1.0.768.3</Parameter1><Parameter2>1033</Parameter2></DynamicSignatures><SystemInformation><MID>17125A7C-B1D0-4FC2-A9C8-BEB490C463EE</MID><MarkerFile>103C_HP_CPC_VT637AA-ABA HPE-112y_YC_0Pavi_QCNX951_EA1NAv6PrA1_49_IALOE_SFOXCONN_V1.01_B5.03_T090911_WUH0_L409_M8184_J1000_7AMD_8Phenom II X4 925_92.8_#_N10EC8168_Z_G1002954F</MarkerFile><SystemManufacturer>HP-Pavilion</SystemManufacturer><SystemProductName>VT637AA-ABA HPE-112y</SystemProductName><BIOSVersion>5.03</BIOSVersion></SystemInformation></WERReportMetadata>
Edited by Orange Blossom, 30 May 2014 - 03:19 PM.
Moved to AII from Windows 7. ~ OB