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My operating system does a random shutdown when not in use! I am able to restart


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#1 rosco21239

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Posted 30 May 2014 - 11:55 AM

My windows 7 OS does a random shutdown when not in use. I am able to do a restart and no data is lost. 

 

My OS has the appropriate protections active such as Malwarebytes Anti-Malware PRO; Microsoft Security Essentials and the necessary scheduled maintenace tasks that one should have.

 

 



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#2 wpgwpg

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Posted 30 May 2014 - 12:15 PM

 I'd suspect heat first although that's a shot in the dark since you haven't given any details about your computer configuration or age.  I use SpeedFan to check temps, but there're others as well.  If your core temps get over 50 degrees C, you may need to clean the dust out of the computer using a can of compressed gas.

 

Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#3 wing987

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Posted 30 May 2014 - 03:39 PM

Rosco, there are many possible problems and having good and detailed information about the system and problems would help troubleshoot the issues. However, Wpywpg has a good point in that the first thing I would check is the dust, ESPECIALLY in a laptop where there is no chance for heat dissapation when dust is clogging the intakes.


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#4 dc3

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Posted 30 May 2014 - 03:54 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox  , save it to your desktop and run it.
 
 Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
 Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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