I have a strange problem on a desktop computer. for several days and despite resets, no Internet transmission, although the application indicates established connection, and according to the modem the signal is strong. even stranger, after establishing connection, a dozen or so bytes is transmitted, according to the providers application.
the problem manifests itself in that neither the e-mail program nor web browser get any data.
apart from the regular paid modem tarriff, i have a free of charge internet in a different modem. this one uses hyperlink - a system which does the connecting automatically. what matters here is that two different modems two different providers and both worked flawlessly, while now they don't. I have tried turning off firewall and 360 internet security antivirus program, but it has not helped.
on the second computer everything is okay both modems connect properly.
both computers are on widows 7. I changed nothing in the settings of Windows, or in individual programs..
what are the first steps that lead to removing this problem?
for the time, how could the faulty computer use the internet of the good one?
Edited by hamluis, 30 May 2014 - 08:55 PM.
Moved from Win 7 to Networking - Hamluis.