My name is Gerald, but I go by Jerry. I served 24 years in the Army and retired last year. I am a full-time student now pursuing a BS in Computer Security and Forensics and just completed my first year. I just completed my PC Pro Certification and eager to learn all I can. I initially came to this site to fix an issue with Norton 360, which thanks to BleepingComputer.com, I was able to resolve the issue. Lots of great tools here and a lot of knowledgeable people. I'm happy to be a member.