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Need Help with DRIVERS after new WIN 7 Install


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#1 Evilerny

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Posted 28 May 2014 - 01:54 PM

Hi Can anyone help me with getting my Toshiba laptop back to working order? I installed a fresh copy of windows 7 64 bit from a disk my father in law gave me, it is a validated copy, but i cannot connect to my wireless or wired internet. i have tried to find the drivers needed but cant make sense of any of it. the computer is 

SATELLITE A665-S5170

serial number YA366949K

 

I would certainly appreciate any help at all 

 



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#2 hamluis

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Posted 28 May 2014 - 02:10 PM

http://support.toshiba.com/support/modelHome?freeText=2858760 , appears to have all drivers for system.

 

IMO, webpage is set up stupidly...but a little effort can turn up the wireless and LAN drivers.

 

Louis



#3 Roodo

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Posted 28 May 2014 - 02:11 PM

I would update all drivers

http://support.toshiba.com/support/modelHome?freeText=2858760



#4 Evilerny

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Posted 28 May 2014 - 02:46 PM

Hi and thanks for the replies, I have went to this page and installed all drivers for wifi, display, and system and still i can not get the other machine to work. 



#5 Roodo

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Posted 28 May 2014 - 02:53 PM

Check device manager. Is there an X or ?.



#6 Evilerny

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Posted 28 May 2014 - 03:34 PM

device manager shows YELLOW EXCLAMATION POINTS on the following

Other devices

base system device

base sytem device

base system device

Ethernet controller

Intel® Centrino ® Advanced-N + WIMAX 

Network controller

PCI simple communications Controller

Unknown Device

 

there are no other symbols or anything anywhere else 



#7 hamluis

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Posted 28 May 2014 - 03:42 PM

You need to install the correct chipset drivers...then worry about other items, IMO.

 

Louis



#8 Evilerny

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Posted 28 May 2014 - 03:43 PM

Louis can you direct me to where i would find the correct chipset? i got the ones of that site you directed me to but i still cant get it to work. 


Edited by Evilerny, 28 May 2014 - 03:43 PM.


#9 wpgwpg

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Posted 28 May 2014 - 03:46 PM

 That's the problem with installing fresh copies - you lose drivers.  My Toshiba L755 has a file called TOSAPINS which has all the drivers, helper apps, and goodie programs that came on it originally.  If you have a backup of the original system, you could look there.  If not, I'd go to the Toshiba web site and download the drivers there.

 Another thing you could do would be to get the discs to restore that laptop to factory settings.  That would give you back all the drivers and software that came on the computer when it was new.

 

 Good luck.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#10 hamluis

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Posted 28 May 2014 - 03:52 PM

I'd try the one indicating Intel Chipset SW Installation Utility.

 

Louis


Edited by hamluis, 28 May 2014 - 03:55 PM.


#11 Evilerny

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Posted 28 May 2014 - 04:57 PM

Louis. 

I have installed that driver. the computer rebooted and still have the same screen and problems as before. It made no difference. 

 

This is becoming a very frustrating problem. i suppose i will have to take it to a repair shop 



#12 Roodo

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Posted 28 May 2014 - 05:01 PM

Everything that has an exclaimation in device manager delete then reboot



#13 Evilerny

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Posted 28 May 2014 - 05:02 PM

I have tried that also. it just comes back once rebooted. 



#14 wpgwpg

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Posted 28 May 2014 - 05:05 PM

 Having installed the chipset driver, now you need to install the drivers for Ethernet controller,

Intel® Centrino ® Advanced-N + WIMAX, Network controller, and the PCI simple communications Controller.  

  You can certainly take the computer to a shop, but be prepared to shell out $100 or more.


Everyone with a computer should back his system up to an external hard drive regularly.  :thumbsup:

#15 Evilerny

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Posted 28 May 2014 - 05:10 PM

I really would rather fix it myself, can you provide a link or anything to the drivers you named? I am very Illiterate when it comes to this sort of thing so i am nit sure where/what to look for. 






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