Thanks guys, but I am still stuck. I guess I don't know exactly what cd to put in, being the description on the pop up and the cds that I have are all different. What exactly is the XP Professional Service Pack 2 CD, what does it do?
Also when it asks for the "Creative Installer" cd the arrow(cursor) won't move, but when it asks for the XP Pro Ser Pack it does. Strange?
On certain XP installs (or reinstalls) such as XP MCE, the SP2 install CD is needed for a few flies. then you'll be notified to insert CD2, then back to CD1, whatever sequence your model calls for. BTW is that your OS? I asked in my first response but you never said one way or the other, this helps me & the community to assist you better. Plus your Service Tag number, which I've covered in more detail below.
As to the app you're mentioning, was it supplied on CD when you bought the computer, or however you acquired it? Seems that if it was required, it would be.
However, it being a Dell, you're likely very much in luck, as they have most, if not all, drivers & apps for most all of the computers they've sold since at least 2000. All you need is the Service Tag, there should be a sticker with it, it's above the Express Service Code & it's a 7 digit code. a mixture of numbers & letters. Enter that & you'll see your model of computer, with a drop down list of the factory installed OS's, choose yours & most all drivers & apps of importance will be listed. Some of these updated drivers you'll need anyway, actually all of them, the chipset being the 1st one. audio, video. Ethernet. whatever other hardware included, these drivers needs to be installed Prior to running Windows Update, as they're for proper function of the computer.
Seems that if Creative Installer is an important app, it should be listed.
BTW, if you can't get your hands on a install CD with SP2, you may want to try this. If the full SP2 package, but I haven't used that in this situation, as I have a Dell XP Pro SP2 reinstall & retail CD's for when needed.
And finally, after 30 minutes of research, here's your Creative X-Fi CD download. You'll have to scroll down the agreement & click "Agree" to get the download.
What if the OP doesn't have a disk with SP2 slip-streamed on it?
Then one will need to be obtained, from somewhere. It can be a retail or reinstall CD of XP Home or Pro SP2, only a few files are needed. If one is going to work on computers, it's good to have these things on hand. Dell OEM XP Pro SP2 reinstall CD's (unopened) are carried on eBay with the qualifying hardware part (a RAM stick or power cord) for distribution for $15 or less, mine was $10 w/free shipping.
Google is our friend.
Edited by cat1092, 28 May 2014 - 09:26 PM.