Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

locked out files, network connection probs, and mouse acts funny


  • Please log in to reply
1 reply to this topic

#1 paul rigshy

paul rigshy

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:01:12 PM

Posted 27 May 2014 - 07:45 PM

like i said in title got 3 main issues i think.  1. i noticed local settings, documents and settings and a few more were saying 'Access Denied'  2. yestday turned on pc and network connection probs that took a few mins to resolve which came bck the next time i got to pc today, only was different prob same issue, no connection. and sorry i cant remember wht exactly it was, Ethernet adapter i think  3. and for some time iv noticed the mouse drags and is very jumpy and harder to control where exactly ur goin.  It is a dell inspiron using windows 8.  and i will run a dds or fabar or some type of non-invasive system info search. would appreciate some input if some can. thx


Edited by paul rigshy, 27 May 2014 - 07:55 PM.


BC AdBot (Login to Remove)

 


#2 paul rigshy

paul rigshy
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:01:12 PM

Posted 27 May 2014 - 08:08 PM

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 25-05-2014 02
Ran by pvrig_000 at 2014-05-27 21:00:05
Running from C:\Users\pvrig_000\Downloads
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19140 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 2.6.0.19140 - Adobe Systems Incorporated) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.5.23 - Adobe Systems Incorporated.)
Adobe Community Help (x32 Version: 3.5.23 - Adobe Systems Incorporated.) Hidden
Adobe Flash Player 13 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Adobe Photoshop Elements 10 (HKLM-x32\...\Adobe Photoshop Elements 10) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 10 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Adobe Premiere Elements 10 (HKLM\...\PremElem100) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Premiere Elements 10 (Version: 10.0 - Adobe Systems Incorporated) Hidden
Apple Application Support (HKLM-x32\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{787136D2-F0F8-4625-AA3F-72D7795AC842}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bandizip (HKCU\...\Bandizip) (Version: 3.10 - Bandisoft.com)
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bing Desktop (HKLM-x32\...\{7D095455-D971-4D4C-9EFD-9AF6A6584F3A}) (Version: 1.3.395.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CyberLink LabelPrint 2.5 (x32 Version: 2.5.5415a - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (x32 Version: 10.0.1.1913 - CyberLink Corp.) Hidden
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.0.1904 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (x32 Version: 10.0.1.1904 - CyberLink Corp.) Hidden
CyberLink PowerDVD 10 (x32 Version: 10.0.4318.52 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{349F73CA-653A-43A6-AE77-970B07D6EDA0}) (Version:  - Microsoft)
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.0.0.2 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.0.0.2 - Dell Inc.)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
DELLOSD (HKLM-x32\...\{B0F29C6D-C7A9-40AC-9658-921961818E2B}) (Version: 1.0.0.15 - DELL)
Elements 10 Organizer (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Photosmart 5520 series Basic Device Software (HKLM\...\{68C0736C-3E47-43A6-B14D-236BEF198A5F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 5520 series Help (HKLM-x32\...\{7137E26A-10F7-4B1C-9980-0893579E92DA}) (Version: 27.0.0 - Hewlett Packard)
HP Photosmart 5520 series Product Improvement Study (HKLM\...\{DCC176F0-3CE3-4DA9-8FF9-3809C1B48C47}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2849 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.5.0.1207 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.738.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{B8BA155B-1E75-405F-9CB4-8A99615D09DC}) (Version: 11.1.5.5 - Apple Inc.)
LG United Mobile Driver (HKLM-x32\...\{2A3A4BD6-6CE0-4e2a-80D2-1D0FF6ACBFBA}) (Version: 3.10.1.0 - LG Electronics)
Microsoft App Update for microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe (x64) (Version: 1.0.0.0 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Mozilla Firefox 29.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 29.0.1 (x86 en-US)) (Version: 29.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 27.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1108.0727 - Microsoft) Hidden
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Photo Common (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Photo Gallery (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
PRE10STI64Installer (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
PSE10 STI Installer (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.0.204 - Qualcomm Atheros Communications)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6673 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
SmartSound Common Data (HKLM-x32\...\InstallShield_{B8A2869E-30CA-40C5-9CF8-BD7354E57EF8}) (Version: 1.1.0 - SmartSound Software Inc.)
SmartSound Common Data (x32 Version: 1.1.0 - SmartSound Software Inc.) Hidden
SmartSound Premiere Elements 10 x64 Plugin (HKLM\...\{3DAE9A67-DD8D-4EDB-91F7-7B5132B1864D}) (Version: 5.70.0001 - SmartSound Software Inc.)
SmartSound Sonicfire Pro 5 (HKLM-x32\...\InstallShield_{1D273D91-D7D5-4036-8B84-EB4615FF5F81}) (Version: 5.7.1 - SmartSound Software Inc.)
SmartSound Sonicfire Pro 5 (x32 Version: 5.7.1 - SmartSound Software Inc.) Hidden
SRS-Root (HKLM-x32\...\{24EAD272-D05D-4950-BD59-F88AB7B4C8C7}_is1) (Version:  - 123Unlock GSM Service)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{82F87E28-B18E-46D6-A399-E2F19CF5949B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{5E8EB600-8B94-429E-873E-98369C6DC1BC}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{EFF5EBA3-40AD-4859-85E7-3C1CF4F297EB}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Windows Live Communications Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3503.0728 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3503.0728 - Microsoft Corporation) Hidden

==================== Restore Points  =========================

10-05-2014 12:08:01 Scheduled Checkpoint
17-05-2014 12:17:48 Scheduled Checkpoint
26-05-2014 17:39:18 Scheduled Checkpoint
27-05-2014 21:46:32 Restore Operation

==================== Hosts content: ==========================

2012-07-26 01:26 - 2012-07-26 01:26 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

Task: {1AAFF332-5C62-4558-9991-DAA649C4C9C5} - System32\Tasks\Microsoft\Windows\Sysmain\WsSwapAssessmentTask => Rundll32.exe sysmain.dll,PfSvWsSwapAssessmentTask
Task: {23A5D8BE-9196-40EB-BD89-794398B2B073} - System32\Tasks\Microsoft\Windows\WS\WSRefreshBannedAppsListTask => Rundll32.exe WSClient.dll,RefreshBannedAppsList
Task: {2D2DA409-E2EB-47D8-84D6-750D0149F366} - System32\Tasks\Apple Diagnostics => C:\Program Files (x86)\Common Files\Apple\Internet Services\EReporter.exe [2013-11-20] (Apple Inc.)
Task: {373EE1E5-6C75-4800-9F32-27373FA10224} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {802C1E88-1AA1-408A-82A5-E2C43E92F076} - System32\Tasks\Microsoft\Windows\Setup\Pre-staged GDR Notification => C:\Windows\system32\NotificationUI.exe [2014-04-19] (Microsoft Corporation)
Task: {8DDCC208-2ED7-42CD-A418-F8D8622CAD96} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {A72208BF-7A49-4FB8-B684-252375F3443A} - System32\Tasks\Microsoft\Windows\WS\License Validation => Rundll32.exe WSClient.dll,WSpTLR licensing
Task: {ABCAD7D0-D150-4083-A326-73A604E25999} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-05-27] (Adobe Systems Incorporated)
Task: {C6A88F2D-53D2-4805-9D69-443738A1847C} - System32\Tasks\Microsoft\Windows\ApplicationData\CleanupTemporaryState => Rundll32.exe Windows.Storage.ApplicationData.dll,CleanupTemporaryState
Task: {D56099F1-5C67-49AC-880D-C597A4EC2395} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-31] (PC-Doctor, Inc.)
Task: {EBF06DEC-4228-4813-AC0C-62821AE4E330} - System32\Tasks\Microsoft\Windows\Application Experience\StartupAppTask => Rundll32.exe Startupscan.dll,SusRunTask
Task: {F0A58184-D6F8-42CC-856D-767B51059C32} - System32\Tasks\HPCustParticipation HP Photosmart 5520 series => C:\Program Files\HP\HP Photosmart 5520 series\Bin\HPCustPartic.exe [2012-10-17] (Hewlett-Packard Co.)
Task: {F78DD901-DE79-4434-8EC2-7CE789F987F3} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

==================== Loaded Modules (whitelisted) =============

2012-12-04 01:50 - 2012-08-01 14:03 - 00073728 _____ () C:\Program Files (x86)\DELL\DELLOSD\DellOSDService.exe
2012-12-04 01:57 - 2012-04-24 22:43 - 00254512 ____N () C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
2012-07-31 21:10 - 2012-07-31 21:10 - 00384128 _____ () C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\ContactsApi.dll
2012-12-04 03:17 - 2012-07-30 09:33 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2014-02-17 16:08 - 2014-02-17 16:08 - 01179136 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_64\Windows.UI\cce138051887d83dccffdc206031b09f\Windows.UI.ni.dll
2013-08-13 11:59 - 2013-08-13 11:59 - 00176048 _____ () C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\ModernShared\ErrorReporting\ErrorReporting.dll
2014-01-20 14:17 - 2014-01-20 14:17 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
2014-01-20 14:16 - 2014-01-20 14:16 - 01044808 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
2012-12-04 01:56 - 2012-06-07 23:34 - 00627216 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMediaLibrary.dll
2012-06-08 13:34 - 2012-06-08 13:34 - 00016400 _____ () C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvcPS.dll
2014-05-27 18:08 - 2014-02-20 23:08 - 00072928 _____ () C:\Users\pvrig_000\AppData\Local\Microsoft\BingDesktop\en-US\Apps\Wallpaper_5386c77076d04cf9a8b5d619b4cba48e\1.3.395\wallpaper.dll
2012-12-04 01:50 - 2012-07-19 06:55 - 01198912 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\ACE.dll
2014-02-17 16:06 - 2014-02-17 16:06 - 00017920 _____ () C:\Windows\assembly\NativeImages_v4.0.30319_32\PSIClient\b1c5b85477b09ceb4fa27fdf6e37e617\PSIClient.ni.dll
2014-05-27 18:43 - 2014-05-06 22:27 - 03839088 _____ () C:\Program Files (x86)\Mozilla Firefox\mozjs.dll

==================== Alternate Data Streams (whitelisted) =========


==================== Safe Mode (whitelisted) ===================

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc => ""=""
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\mcpltsvc => ""=""

==================== EXE Association (whitelisted) =============


==================== Disabled items from MSCONFIG ==============


==================== Faulty Device Manager Devices =============

Name: Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Description: Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Atheros
Service: L1C
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


==================== Event log errors: =========================

Application errors:
==================
Error: (05/27/2014 06:55:53 PM) (Source: ESENT) (EventID: 455) (User: )
Description: svchost (1348) SRUJet: Error -1811 (0xfffff8ed) occurred while opening logfile C:\Windows\system32\SRU\SRU006BB.log.

Error: (05/27/2014 04:38:52 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005


System errors:
=============
Error: (05/27/2014 06:11:21 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The HP Network Devices Support service hung on starting.

Error: (05/27/2014 05:47:07 PM) (Source: DCOM) (EventID: 10010) (User: OURPC)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}

Error: (05/27/2014 05:47:07 PM) (Source: DCOM) (EventID: 10010) (User: OURPC)
Description: {9BA05972-F6A8-11CF-A442-00A0C90A8F39}


Microsoft Office Sessions:
=========================
Error: (05/27/2014 06:55:53 PM) (Source: ESENT) (EventID: 455) (User: )
Description: svchost1348SRUJet: C:\Windows\system32\SRU\SRU006BB.log-1811 (0xfffff8ed)

Error: (05/27/2014 04:38:52 PM) (Source: Customer Experience Improvement Program) (EventID: 1008) (User: )
Description: 80070005


==================== Memory info ===========================

Percentage of memory in use: 28%
Total physical RAM: 8062.61 MB
Available physical RAM: 5797.97 MB
Total Pagefile: 9790.61 MB
Available Pagefile: 7307.49 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:918.5 GB) (Free:844.54 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 932 GB) (Disk ID: 20B2F5D1)

Partition: GPT Partition Type.

==================== End Of Log Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-05-2014 02
Ran by pvrig_000 (administrator) on OURPC on 27-05-2014 20:59:48
Running from C:\Users\pvrig_000\Downloads
Platform: Windows 8 (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Qualcomm Atheros Commnucations) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AdminService.exe
(Microsoft Corp.) C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
() C:\Program Files (x86)\DELL\DELLOSD\DellOSDService.exe
(DELL INC.) C:\Program Files (x86)\DELL\DELLOSD\MediaButtons.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
() C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Atheros) C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
(DELL INC.) C:\Program Files (x86)\DELL\DELLOSD\DELLOSD.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Qualcomm Atheros) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtTray.exe
(Qualcomm Atheros Commnucations) C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Microsoft Corp.) C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Microsoft Corp.) C:\Program Files (x86)\Microsoft\BingDesktop\BDExtHost.exe
(Microsoft Corp.) C:\Program Files (x86)\Microsoft\BingDesktop\BDAppHost.exe
(Microsoft Corp.) C:\Program Files (x86)\Microsoft\BingDesktop\BDRuntimeHost.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Adobe Systems Incorporated) C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe
(Microsoft Corp.) C:\Program Files (x86)\Microsoft\BingDesktop\BDSurrogateHost.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8wekyb3d8bbwe\LiveComm.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_13_0_0_214.exe
(Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_13_0_0_214.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE
(Farbar) C:\Users\pvrig_000\Downloads\FRST64(1).exe


==================== Registry (Whitelisted) ==================

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [6548624 2012-07-01] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1212560 2012-06-13] (Realtek Semiconductor)
HKLM\...\Run: [BtTray] => C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtTray.exe [763520 2012-07-31] (Qualcomm Atheros)
HKLM\...\Run: [BtvStack] => C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe [127616 2012-07-31] (Qualcomm Atheros Commnucations)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [499608 2011-06-16] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [277504 2012-07-09] (Intel Corporation)
HKLM-x32\...\Run: [IMSS] => C:\Program Files (x86)\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe [133440 2012-07-20] (Intel Corporation)
HKLM-x32\...\Run: [CLMLServer_For_P2G8] => C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe [111120 2012-06-07] (CyberLink)
HKLM-x32\...\Run: [CLVirtualDrive] => C:\Program Files (x86)\CyberLink\Power2Go8\VirtualDrive.exe [491120 2012-07-04] (CyberLink Corp.)
HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [143888 2012-06-01] (CyberLink Corp.)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-02-12] (Apple Inc.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [BingDesktop] => C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe [2357984 2014-02-20] (Microsoft Corp.)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2014-01-17] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-02-21] (Apple Inc.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
Startup: C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dell13.msn.com
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com
SearchScopes: HKLM - DefaultScope {C78D4432-2537-41CB-84E3-F1588B0B8210} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MDDCJS
SearchScopes: HKLM - {C78D4432-2537-41CB-84E3-F1588B0B8210} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MDDCJS
SearchScopes: HKLM-x32 - {C78D4432-2537-41CB-84E3-F1588B0B8210} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=MDDCJS
SearchScopes: HKCU - DefaultScope {C78D4432-2537-41CB-84E3-F1588B0B8210} URL =
SearchScopes: HKCU - {C78D4432-2537-41CB-84E3-F1588B0B8210} URL =
BHO: CIESpeechBHO Class - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll (Qualcomm Atheros Commnucations)
BHO: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
BHO-x32: Office Document Cache Handler - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1

FireFox:
========
FF ProfilePath: C:\Users\pvrig_000\AppData\Roaming\Mozilla\Firefox\Profiles\r6pkljoa.default
FF NetworkProxy: "type", 0
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF64_13_0_0_214.dll ()
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_13_0_0_214.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater - C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3503.0728 - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Extension: Flash Video Downloader - Full HD Download - C:\Users\pvrig_000\AppData\Roaming\Mozilla\Firefox\Profiles\r6pkljoa.default\Extensions\artur.dubovoy@gmail.com [2014-05-25]
FF Extension: Turn Off the Lights - C:\Users\pvrig_000\AppData\Roaming\Mozilla\Firefox\Profiles\r6pkljoa.default\Extensions\stefanvandamme@stefanvd.net.xpi [2014-05-25]
FF Extension: Black Google Theme - C:\Users\pvrig_000\AppData\Roaming\Mozilla\Firefox\Profiles\r6pkljoa.default\Extensions\{e9876d64-8bac-4287-bdc4-0f0c56804b4f}.xpi [2014-05-25]
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK

==================== Services (Whitelisted) =================

R2 AdobeActiveFileMonitor10.0; c:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsFileAgent.exe [169624 2011-09-14] (Adobe Systems Incorporated)
R2 AtherosSvc; C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe [207488 2012-07-31] (Qualcomm Atheros Commnucations)
R2 BingDesktopUpdate; C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [173280 2014-02-20] (Microsoft Corp.)
R2 Dell WMI Service; C:\Program Files (x86)\DELL\DELLOSD\DellOSDService.exe [73728 2012-08-01] ()
R2 HPSLPSVC; C:\Users\Cindy\AppData\Local\Temp\7zS7C11\hpslpsvc64.dll [1039360 2013-07-19] (Hewlett-Packard Co.)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [166720 2012-07-20] (Intel Corporation)
R2 RichVideo; C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe [254512 2012-04-24] ()
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [16048 2013-10-25] (Microsoft Corporation)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [77824 2012-07-22] (Atheros)

==================== Drivers (Whitelisted) ====================

S3 andnetadb; C:\Windows\System32\Drivers\lgandnetadb.sys [31744 2013-04-18] (Google Inc)
S3 AndNetDiag; C:\Windows\system32\DRIVERS\lgandnetdiag64.sys [29184 2013-04-18] (LG Electronics Inc.)
S3 ANDNetModem; C:\Windows\system32\DRIVERS\lgandnetmodem64.sys [36352 2013-06-28] (LG Electronics Inc.)
R3 BTATH_LWFLT; C:\Windows\system32\DRIVERS\btath_lwflt.sys [76952 2012-07-31] (Qualcomm Atheros)
R3 BthLEEnum; C:\Windows\system32\DRIVERS\BthLEEnum.sys [202752 2012-07-25] (Microsoft Corporation)
R1 CLVirtualDrive; C:\Windows\system32\DRIVERS\CLVirtualDrive.sys [92536 2012-06-25] (CyberLink)
S3 DellRbtn; C:\Windows\System32\drivers\DellRbtn.sys [10752 2012-08-05] (OSR Open Systems Resources, Inc.)
S3 ERmvrDrv; C:\Windows\system32\drivers\ERKRmvrDrv.sys [43608 2014-02-10] (ESET spol. s r.o.)
R3 FintekCIR; C:\Windows\System32\drivers\FintekCIR.sys [33128 2012-06-07] (Fintek)
S3 lehidmini; C:\Windows\System32\drivers\leath_hid.sys [39704 2012-07-31] (Atheros)
S3 qca_shb; C:\Windows\System32\drivers\qca_shb.sys [99328 2012-07-31] (Qualcomm Atheros Communications Inc.)
S3 MFE_RR; \??\C:\Users\PVRIG_~1\AppData\Local\Temp\mfe_rr.sys [X]

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2014-05-27 20:58 - 2014-05-27 20:58 - 01327971 _____ () C:\Users\pvrig_000\Downloads\AdwCleaner.exe
2014-05-27 20:57 - 2014-05-27 20:57 - 02066944 _____ (Farbar) C:\Users\pvrig_000\Downloads\FRST64(1).exe
2014-05-27 18:39 - 2014-05-27 18:39 - 00282928 _____ (Mozilla) C:\Users\pvrig_000\Downloads\Firefox Setup Stub 29.0.1.exe
2014-05-27 18:12 - 2014-05-27 18:40 - 00000000 ____D () C:\Users\pvrig_000\AppData\Roaming\HpUpdate
2014-05-27 18:08 - 2014-05-27 18:08 - 00000000 ___RD () C:\Users\pvrig_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2014-05-27 17:12 - 2014-05-27 17:12 - 00001662 _____ () C:\Users\pvrig_000\Desktop\RKreport[0]_D_05272014_171231.txt
2014-05-27 17:11 - 2014-05-27 17:11 - 00001623 _____ () C:\Users\pvrig_000\Desktop\RKreport[0]_S_05272014_171152.txt
2014-05-27 16:36 - 2014-05-27 16:36 - 00000624 _____ () C:\Users\pvrig_000\Desktop\JRT.txt
2014-05-27 16:32 - 2014-05-27 16:32 - 00002018 _____ () C:\Users\pvrig_000\Desktop\Rkill.txt
2014-05-27 00:48 - 2014-05-27 00:49 - 00000000 ____D () C:\Program Files (x86)\Google
2014-05-27 00:48 - 2014-05-27 00:48 - 00000000 ____D () C:\Users\pvrig_000\AppData\Local\Google
2014-05-26 13:20 - 2014-05-26 13:20 - 00000000 ____D () C:\Users\pvrig_000\AppData\Roaming\Opera Software
2014-05-26 13:20 - 2014-05-26 13:20 - 00000000 ____D () C:\Users\pvrig_000\AppData\Local\Opera Software
2014-05-25 10:47 - 2014-05-25 10:51 - 00013824 ___SH () C:\Users\pvrig_000\Desktop\Thumbs.db
2014-05-25 09:51 - 2014-05-25 10:33 - 00248832 ___SH () C:\Users\pvrig_000\Downloads\Thumbs.db
2014-05-23 00:31 - 2014-05-23 00:31 - 00014173 _____ () C:\Users\pvrig_000\Downloads\startuplist.txt
2014-05-23 00:13 - 2014-05-27 17:56 - 00000000 ____D () C:\Users\pvrig_000\Desktop\RK_Quarantine
2014-05-10 07:36 - 2014-05-27 18:03 - 00000000 ___RD () C:\Users\Randy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2014-05-07 13:44 - 2014-05-27 18:02 - 00000000 ___RD () C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2014-05-02 22:06 - 2014-04-29 08:47 - 14357504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-05-02 22:05 - 2014-04-29 10:14 - 19275264 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-05-02 22:05 - 2014-04-29 08:36 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-05-02 22:05 - 2014-04-29 08:25 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

==================== One Month Modified Files and Folders =======

2014-05-27 20:59 - 2014-02-09 05:29 - 00013266 _____ () C:\Users\pvrig_000\Downloads\FRST.txt
2014-05-27 20:59 - 2014-02-09 05:29 - 00000000 ____D () C:\FRST
2014-05-27 20:58 - 2014-05-27 20:58 - 01327971 _____ () C:\Users\pvrig_000\Downloads\AdwCleaner.exe
2014-05-27 20:57 - 2014-05-27 20:57 - 02066944 _____ (Farbar) C:\Users\pvrig_000\Downloads\FRST64(1).exe
2014-05-27 20:28 - 2014-02-07 20:45 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-05-27 20:00 - 2014-02-10 04:41 - 00007682 _____ () C:\Users\pvrig_000\AppData\Local\Resmon.ResmonCfg
2014-05-27 20:00 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\system32\sru
2014-05-27 19:53 - 2013-08-11 21:37 - 01892391 _____ () C:\Windows\WindowsUpdate.log
2014-05-27 19:43 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\AUInstallAgent
2014-05-27 19:13 - 2014-02-09 03:58 - 00003596 _____ () C:\Windows\System32\Tasks\Optimize Start Menu Cache Files-S-1-5-21-368643934-714557349-4226571585-1005
2014-05-27 18:43 - 2014-03-12 15:53 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-05-27 18:43 - 2014-02-07 20:18 - 00001149 _____ () C:\Users\Public\Desktop\Mozilla Firefox.lnk
2014-05-27 18:43 - 2013-09-04 09:27 - 00000000 ____D () C:\Users\Randy
2014-05-27 18:40 - 2014-05-27 18:12 - 00000000 ____D () C:\Users\pvrig_000\AppData\Roaming\HpUpdate
2014-05-27 18:39 - 2014-05-27 18:39 - 00282928 _____ (Mozilla) C:\Users\pvrig_000\Downloads\Firefox Setup Stub 29.0.1.exe
2014-05-27 18:37 - 2013-09-04 15:23 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-05-27 18:33 - 2013-08-14 17:25 - 00000000 ____D () C:\Windows\system32\MRT
2014-05-27 18:30 - 2013-08-13 11:01 - 93223848 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-05-27 18:29 - 2014-02-07 20:45 - 00003718 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-05-27 18:11 - 2012-07-26 03:28 - 00850046 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-05-27 18:08 - 2014-05-27 18:08 - 00000000 ___RD () C:\Users\pvrig_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2014-05-27 18:07 - 2014-02-09 03:52 - 00000000 ____D () C:\Users\pvrig_000
2014-05-27 18:06 - 2014-02-09 03:52 - 00000000 ___RD () C:\Users\pvrig_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-05-27 18:06 - 2014-02-09 03:52 - 00000000 ___RD () C:\Users\pvrig_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
2014-05-27 18:05 - 2012-07-26 03:22 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-05-27 18:04 - 2014-02-10 03:35 - 00000000 ____D () C:\Windows\SysWOW64\no
2014-05-27 18:04 - 2013-08-11 21:37 - 00000000 ____D () C:\Users\Cindy
2014-05-27 18:04 - 2012-07-26 04:12 - 00000000 ___RD () C:\Windows\ToastData
2014-05-27 18:04 - 2012-07-26 04:12 - 00000000 ___RD () C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2014-05-27 18:04 - 2012-07-26 04:12 - 00000000 ___RD () C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2014-05-27 18:04 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\system32\SecureBootUpdates
2014-05-27 18:04 - 2012-07-26 04:12 - 00000000 ____D () C:\Program Files\Windows Defender
2014-05-27 18:04 - 2012-07-26 04:12 - 00000000 ____D () C:\Program Files (x86)\Windows Defender
2014-05-27 18:04 - 2012-07-26 01:38 - 00000000 ____D () C:\Windows\system32\Sysprep
2014-05-27 18:03 - 2014-05-10 07:36 - 00000000 ___RD () C:\Users\Randy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2014-05-27 18:03 - 2014-02-10 03:12 - 00000000 ____D () C:\Users\pvrig_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Bandizip
2014-05-27 18:03 - 2014-02-09 03:52 - 00000000 ___RD () C:\Users\pvrig_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Tools
2014-05-27 18:03 - 2014-02-09 03:52 - 00000000 ___RD () C:\Users\pvrig_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2014-05-27 18:03 - 2014-02-09 03:52 - 00000000 ___RD () C:\Users\pvrig_000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessibility
2014-05-27 18:03 - 2013-09-04 09:28 - 00000000 ___RD () C:\Users\Randy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-05-27 18:03 - 2013-09-04 09:28 - 00000000 ___RD () C:\Users\Randy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
2014-05-27 18:03 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\rescache
2014-05-27 18:02 - 2014-05-07 13:44 - 00000000 ___RD () C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2014-05-27 18:02 - 2014-02-10 03:35 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SRSROOT
2014-05-27 18:02 - 2013-08-11 21:39 - 00000000 ____D () C:\ProgramData\Atheros
2014-05-27 17:58 - 2014-02-10 03:35 - 00000000 ____D () C:\Program Files (x86)\SRSRoot
2014-05-27 17:58 - 2014-02-07 20:18 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-05-27 17:56 - 2014-05-23 00:13 - 00000000 ____D () C:\Users\pvrig_000\Desktop\RK_Quarantine
2014-05-27 17:54 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\registration
2014-05-27 17:53 - 2014-02-09 03:52 - 00000000 ____D () C:\Users\pvrig_000\AppData\Local\Packages
2014-05-27 17:48 - 2013-12-15 01:47 - 00000000 ____D () C:\AdwCleaner
2014-05-27 17:47 - 2012-07-26 04:12 - 00000000 ____D () C:\Windows\system32\NDF
2014-05-27 17:12 - 2014-05-27 17:12 - 00001662 _____ () C:\Users\pvrig_000\Desktop\RKreport[0]_D_05272014_171231.txt
2014-05-27 17:11 - 2014-05-27 17:11 - 00001623 _____ () C:\Users\pvrig_000\Desktop\RKreport[0]_S_05272014_171152.txt
2014-05-27 16:36 - 2014-05-27 16:36 - 00000624 _____ () C:\Users\pvrig_000\Desktop\JRT.txt
2014-05-27 16:32 - 2014-05-27 16:32 - 00002018 _____ () C:\Users\pvrig_000\Desktop\Rkill.txt
2014-05-27 00:49 - 2014-05-27 00:48 - 00000000 ____D () C:\Program Files (x86)\Google
2014-05-27 00:48 - 2014-05-27 00:48 - 00000000 ____D () C:\Users\pvrig_000\AppData\Local\Google
2014-05-26 13:27 - 2013-12-15 05:30 - 00000000 ____D () C:\Program Files (x86)\Opera
2014-05-26 13:20 - 2014-05-26 13:20 - 00000000 ____D () C:\Users\pvrig_000\AppData\Roaming\Opera Software
2014-05-26 13:20 - 2014-05-26 13:20 - 00000000 ____D () C:\Users\pvrig_000\AppData\Local\Opera Software
2014-05-25 10:51 - 2014-05-25 10:47 - 00013824 ___SH () C:\Users\pvrig_000\Desktop\Thumbs.db
2014-05-25 10:33 - 2014-05-25 09:51 - 00248832 ___SH () C:\Users\pvrig_000\Downloads\Thumbs.db
2014-05-23 00:31 - 2014-05-23 00:31 - 00014173 _____ () C:\Users\pvrig_000\Downloads\startuplist.txt
2014-05-22 23:56 - 2012-12-04 03:42 - 00116430 _____ () C:\Windows\PFRO.log
2014-05-14 20:45 - 2013-09-14 12:49 - 00000000 ____D () C:\Users\Randy\AppData\Roaming\HpUpdate
2014-05-07 13:44 - 2013-08-11 21:39 - 00000000 ___RD () C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
2014-05-07 13:44 - 2013-08-11 21:39 - 00000000 ___RD () C:\Users\Cindy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
2014-05-04 19:52 - 2012-07-26 01:26 - 00524288 ___SH () C:\Windows\system32\config\BBI
2014-05-02 23:28 - 2013-08-26 05:30 - 00000157 _____ () C:\Windows\SysWOW64\SystemPreferences.xml
2014-04-29 10:14 - 2014-05-02 22:05 - 19275264 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-04-29 08:47 - 2014-05-02 22:06 - 14357504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-04-29 08:36 - 2014-05-02 22:05 - 02706432 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-04-29 08:25 - 2014-05-02 22:05 - 02706432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb

Some content of TEMP:
====================
C:\Users\Cindy\AppData\Local\Temp\GUWX.exe
C:\Users\Cindy\AppData\Local\Temp\HPInstaller.exe
C:\Users\Cindy\AppData\Local\Temp\ntdll_dump.dll
C:\Users\Cindy\AppData\Local\Temp\QTMMNXNIY.exe
C:\Users\Cindy\AppData\Local\Temp\Quarantine.exe
C:\Users\pvrig_000\AppData\Local\Temp\KPFEZCSNGFQE.exe
C:\Users\pvrig_000\AppData\Local\Temp\ntdll_dump.dll
C:\Users\pvrig_000\AppData\Local\Temp\TouchURL.exe
C:\Users\Randy\AppData\Local\Temp\COMAP.EXE


==================== Bamital & volsnap Check =================

C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\explorer.exe => MD5 is legit
C:\Windows\SysWOW64\explorer.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\SysWOW64\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\SysWOW64\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\SysWOW64\userinit.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit


LastRegBack: 2014-05-27 18:26

==================== End Of Log ========================================================                                                                                                                                                                                                                                                                                                                                                               






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users