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Avast forum taken offline due to ~400,000 user's account info being stolen


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18 replies to this topic

#1 Grinler

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Posted 27 May 2014 - 03:20 PM

Today Avast posted a blog post detailing how their Avast Forum was hacked over the weekend and that it was taken offline as it is being rebuilt. According to the blog post less "than 0.2% of our 200 million users were affected.", which means that hacker had access to approximately 400,000 user credentials. These credentials include nicknames, names, email addresses, and hashed (one-way encrypted) passwords. As it was only the forums that were hacked, no license or financial information was compromised.

Though the passwords were encrypted, it may still be possible for a hacker to crack the passwords. With that said, if you used the same password at the Avast Forums as other sites, please change the password immediately.


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#2 Winterland

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Posted 27 May 2014 - 04:05 PM

Hey there Grinler, thanks for the post / update.

 

Did want to make mention of something I thought of (and was concerned about) and that was addressed in the Comments following the blog post, which was

 

Is an Avast support forum account something you have to create separately from the account you set up with avast (the one to register the free version of the software)?

So if I’ve set up an Avast account to register Avast free, that information would NOT have been copied to the support forum account DB to set up an account there?

 

to which someone answered:

 

Yes, the (hacked) forum was completely separated from any other avast! account and if you used different passwords (or never registered at forum.avast.com), you are safe.

 

Thought I should let people know - the email account that you used to activate your Avast! AV is safe, if you did not use it to register at the Avast Forums.

 

 

Winterland


Edited by Winterland, 27 May 2014 - 05:55 PM.

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#3 selftaught101

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Posted 27 May 2014 - 07:08 PM

Hi , Hello ..Avast user here !

 

This does not mean that the Avast software is unsafe correct ? 



#4 Grinler

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Posted 27 May 2014 - 07:12 PM

No, you're fine to use it. Anyone who registered an account and used their forums, though, may have had their info there compromised.

#5 rp-57

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Posted 27 May 2014 - 09:04 PM

This is great info but I dumped avast long ago and I only used the forums on occasion.

 

I think I had changed my passcode but later I dumped them.



#6 Sirawit

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Posted 28 May 2014 - 09:27 AM

So, if I have avast account but didn't use their forums, there will be any problem?

 

Thank you.


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#7 Winterland

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Posted 28 May 2014 - 09:42 AM

So, if I have avast account but didn't use their forums, there will be any problem?

 

Thank you.

 

Hey there Sirawit, as long as you didn't use or register at the Forums, the email address you used to activate / register your Avast! AV is fine and Avast! AV is still safe to use.

 

Winterland


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#8 Sirawit

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Posted 28 May 2014 - 09:43 AM

Oh great! Cool!

 

Thank you.


If I don't reply back to you in 2 days, feel free to send me a PM.

 

“You’re lying… just like you were lying to me before. You have to hate me. I’ve been the worst daughter in the world… you should hate me.”

“But I don’t, Nyx. Because, Nyx, I’m your mother, and a mother will always love her daughter, no matter what.” -Past sins by Pen stroke.


#9 diaz209

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Posted 29 May 2014 - 07:59 AM

Ebay got hacked the other day too, don't think its related to heartbleed or another unknown vulnerability 

does suck for people who will need support, avast could link this forum and others in the message for those who need malware removal support  :bananas:


Edited by diaz209, 29 May 2014 - 08:01 AM.


#10 Plug 1

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Posted 29 May 2014 - 08:54 AM

Yeah, my phone alerted me to the Ebay hack last week.  I'm just thankful that Paypal didn't get hacked - otherwise, we'd all be fxxxed!



#11 rotor123

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Posted 29 May 2014 - 04:33 PM

It does seem somewhat ironic that a Antivirus vendor had their forum hacked however.

Roger

 

P.S. I did have to reset my Ebay password. I hate using them, However they were the best source for a laptop keyboard I needed.


Edited by rotor123, 29 May 2014 - 04:42 PM.
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#12 Union_Thug

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Posted 30 May 2014 - 04:44 AM

Still offline...



#13 Plug 1

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Posted 30 May 2014 - 09:24 AM

Union_Thug!!!

 

 

 

 

 

 

 

Great handle (my compliments) :clapping:



#14 JimmyKarter

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Posted 31 May 2014 - 09:35 PM

What a fail.

Almost all of these antivirus companies make terrible AV programs...



#15 CandyLady

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Posted 01 June 2014 - 01:03 PM

What a fail.

Almost all of these antivirus companies make terrible AV programs...

 

I have been trying to figure out which is the best AV program to go for which is unobtrusive (perfect for elderly PC-illiterate folks).


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