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BSOD Issue. I'm stumped


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#1 dmdordan

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Posted 26 May 2014 - 10:00 PM

Hey good people of BC,

I apologize in advance for the novel-length explanation, but I like to be thorough.

So here's the deal. I've been dealing with blue screens that used to be about once a month since I built this rig about 6 months ago. Recently however they have become very common, sometimes happening multiple times per day. After extensive troubleshooting I finally took it into the local computer joint where the owner ultimately decided to wipe it and reinstall Windows 7 after finding rootkits he claimed couldn't be dealt with (I should have done it myself for the cost, but I digress). After the place did the clean install, I took it home and loaded most of my system data back onto it from a backup, which I learned you aren't supposed to do, and it started BSOD-ing almost immediately. I took it back and he said I could have them wipe it again or work on it myself, so I opted for the latter. I reformatted the drive and did another clean install of Windows. This time instead of restoring all the files from the C: drive, I carefully picked and chose files that I thought would be safe (Word docs, pictures, songs, saved games, etc.) and downloaded rather than restored programs like Steam, Origin, and others. Again, BSOD's. After that, I figured I would start from scratch. I did another clean install of Windows and left the external hard drive unplugged. After about an hour of installing drivers and programs, I had another crash. This is the point I'm at now as I don't know how to narrow the problem down any further. The way I see it, it's either a driver problem or a hardware problem, as that's just about all that's on the rig at the moment. However, I have no idea what else to test from here. I would greatly appreciate any input you may have.

Rig Specs:

-Gigabyte z87-UD4H
-i5-4670k
-SLI GTX 760's
-Seagate 3TB HDD
-WD 1TB HDD
-Corsair 4x2 RAM
-Corsair H60 cooler
-Seasonic 850w PSU

Programs I installed after clean install of Windows 7 & no backup restore:

-Google Chrome
-Microsoft Security Essentials
-Malware Bytes
-Origin
-Steam
-DisplayFusion (I have a 5760x1080 setup)
-Micosoft Office 2010
-Java
-MS Silverlight

Drivers I installed after clean install of Windows 7 & no backup restore:

-LAN driver for mobo
-Nvidia 337.88 GPU driver
-Realtek driver for mobo
-USB 3.0 driver for mobo

Recent error level event ID's:

-CAP12, event 4107
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update...; with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

-WMI, event 10
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Troubleshooting I've tried:

-Run Malware Bytes on all drives including external
-Stress test GPU w/ Furmark
-Stress test CPU
-Memtest86 (ran overnight w/ many passes)
-Multiple HDD checkers
-Microsoft suggested fix for event 10, WMI found at : http://support.microsoft.com/kb/2545227
-Clean install of Nvidia drivers
-Reformat internal drives & clean install Windows 7
-I'm sure there's more I've tried, but I've been at this so long I can't remember what else.

Again, I apologize for the length of the post, but I'm trying to be as thorough as possible so I can get good input from you guys and get this sorted out. I don't have time to deal with this with the amount of things I have to do with school.

Sincere thanks, 
Derek



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#2 hamluis

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Posted 27 May 2014 - 06:53 AM

Good morning :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 dmdordan

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Posted 27 May 2014 - 02:45 PM

Hey Louis,

 

Thank you for taking the time to reply. Here is everything you asked for. In addition, on another forum someone suggested that I update my BIOS due to the update containing compatibility stuff for 4th gen CPUs. Since I did that yesterday I haven't had a crash, but anything you have to add based on the info you asked for would be much appreciated.  

 

Speccy snapshot:

 

http://speccy.piriform.com/results/aKjhIkAVHIceqBBmcVEpmhI

 

MiniToolBox Results:

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Derek (administrator) on 27-05-2014 at 12:37:53
Running from "C:\Users\Derek\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/27/2014 10:21:06 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (05/27/2014 10:21:06 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (05/27/2014 10:20:20 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (05/27/2014 10:20:20 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (05/27/2014 10:20:17 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (05/27/2014 10:20:14 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (05/27/2014 10:20:00 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (05/27/2014 10:19:54 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (05/27/2014 10:19:54 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
Error: (05/27/2014 00:00:07 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
 
 
System errors:
=============
Error: (05/27/2014 00:37:22 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
Error: (05/27/2014 00:37:22 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
Error: (05/27/2014 00:37:22 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
Error: (05/27/2014 00:37:21 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
Error: (05/27/2014 00:37:21 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
Error: (05/27/2014 00:37:21 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
Error: (05/27/2014 00:37:21 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
Error: (05/27/2014 00:37:03 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
Error: (05/27/2014 00:37:03 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
Error: (05/27/2014 00:37:03 PM) (Source: Microsoft-Windows-Eventlog) (User: NT AUTHORITY)
Description: The event logging service encountered an error while initializing publishing resources for channel Security. If channel type is Analytic or Debug, then this could mean there was an error initializing logging resources as well.
 
 
Microsoft Office Sessions:
=========================
Error: (05/27/2014 10:21:06 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (05/27/2014 10:21:06 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (05/27/2014 10:20:20 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (05/27/2014 10:20:20 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (05/27/2014 10:20:17 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (05/27/2014 10:20:14 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (05/27/2014 10:20:00 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (05/27/2014 10:19:54 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (05/27/2014 10:19:54 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
Error: (05/27/2014 00:00:07 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
 
 
=========================== Installed Programs ============================
 
@BIOS (Version: 2.33)
Adobe Reader XI (11.0.07) (Version: 11.0.07)
BioShock 2
BioShock Infinite
BitRaider Web Client (Version: 1.1.9.9)
Borderlands 2
Dark Souls: Prepare to Die Edition
DARK SOULS™ II
DisplayFusion 5.1.1 (Version: 5.1.1.0)
Dropbox (Version: 2.8.2)
Epson Event Manager (Version: 2.40.0001)
EPSON NX620 Series Printer Uninstall
EPSON Scan
EpsonNet Print (Version: 2.4j)
EpsonNet Setup 3.3 (Version: 3.3b)
Fallout 3 - Game of the Year Edition
Fallout: New Vegas
Flawless Widescreen version 1.0.13 (Version: 1.0.13)
Google Chrome (Version: 35.0.1916.114)
Google Update Helper (Version: 1.3.24.7)
Intel® Network Connections 18.5.54.0 (Version: 18.5.54.0)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 3.0.0.16)
Java 7 Update 55 (Version: 7.0.550)
Java Auto Updater (Version: 2.1.9.8)
LG CyberLink Blu-ray Disc Suite (Version: 8.0.2820)
LG CyberLink PowerDVD (Version: 10.0.3712.52)
Malwarebytes Anti-Malware version 2.0.2.1012 (Version: 2.0.2.1012)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 4.5.0216.0)
Microsoft Security Essentials (Version: 4.5.216.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
NirSoft BlueScreenView
NVIDIA Control Panel 337.88 (Version: 337.88)
NVIDIA Graphics Driver 337.88 (Version: 337.88)
NVIDIA Install Application (Version: 2.1002.154.1168)
Origin (Version: 9.4.7.2799)
Outlast
Realtek High Definition Audio Driver (Version: 6.0.1.7076)
Spec Ops: The Line
Star Wars The Old Republic (Version: 7.0.0.41)
Star Wars: The Old Republic (Version: 1.00)
State of Decay
Steam
The Elder Scrolls V: Skyrim
The Walking Dead
VC_CRT_x64 (Version: 1.02.0000)
WinRAR 5.01 (64-bit) (Version: 5.01.0)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 38%
Total physical RAM: 8078.93 MB
Available physical RAM: 4942 MB
Total Pagefile: 16156.07 MB
Available Pagefile: 12304.47 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.86 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:2047.9 GB) (Free:1824.99 GB) NTFS
2 Drive d: () (Fixed) (Total:931.51 GB) (Free:931.39 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\COMMANDHQ
 
Administrator            Derek                    Guest                    
 
 
**** End of log ****
 


#4 hamluis

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Posted 27 May 2014 - 03:09 PM

Problems on a clean install...logically should be an indicator of a hardware problem, IMO.  But you say that the system was problem free until you reinstalled programs so I would venture to say that you may be reinstalling pirated or malicious software.

 

To eliminate that suspicion, I suggest that the topic be moved to the Am I Infected forum, where we can hopefully eliminate malware as a possible culprit.

 

Thanks :).

 

Louis






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