Trying to fix a friend's laptop. Inspiron 14z 5423.
It gets stuck on the first Dell screen. Every 3 minutes or so, the screen blinks black.
If I press f2/f12 as soon as it loads, the setup/boot option words become highlighted, but nothing else happens.
I removed the hard-drive and was unable to boot it with my desktop's motherboard. So after extracting the personal files, I re-installed windows 7.
After reassembling the hard drive, I still had the same problem.
I did a little bit of research and apparently a lot of Inspiron 14z 5423 owners are having the exact same problem. Apparently it may be the motherboard. There were so many solutions offered that did not work, I became intimidated.
any help would be greatly appreciated.
Oh yea, unrelated to the motherboard, but for the life of me, I cannot figure out which drivers go to this product! This is the 4th inspiron I've had to fix and every time I am overwhelmed by Dell's driver menu! http://www.dell.com/support/drivers/us/en/555/Product/inspiron-14z-5423
Edited by PzNguyen, 26 May 2014 - 07:03 PM.