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laptop does not wake from sleep


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#1 sniper8752

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Posted 25 May 2014 - 07:22 PM

I have a dell 15 r.  when I put it to sleep, then wake it up, the power light is steady, instead of fading in and out.  the computer does not wake up.  when I hold down the power button to restart it, it does not even make the usual shutting down noises, like the hard drive stopping.  any ideas as to what could be causing this?



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#2 jhayz

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Posted 25 May 2014 - 09:46 PM

Not sure if this would help but have you seen this link?


Tekken
 


#3 sniper8752

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Posted 25 May 2014 - 09:55 PM

I don't have sd/mmc drivers installed. 



#4 jhayz

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Posted 25 May 2014 - 10:03 PM

Ok, did it happen just suddenly out of the blue which means did it work before?


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#5 sniper8752

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Posted 26 May 2014 - 08:08 PM

it did work before.  it happens every time though when it is put to sleep.  



#6 jhayz

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Posted 27 May 2014 - 01:29 AM

Let's try checking some more information. Please post the complete model next time also.

 

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

 

Download MiniToolBox and run the program. Select
List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.
A notepad will open then copy-paste the report on your next reply.


Tekken
 





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