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Multiple Windows Issues


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22 replies to this topic

#1 kunalthechamp

kunalthechamp

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Posted 25 May 2014 - 08:41 AM

1) Long time to go from the windows startup screen to login screen and long time to go from login screen to desktop. This issue must have started very recently, maybe a week back.

 

2) My USB ports dont work. This issue is since a year at the least. I did get them to work in between by changing power management or something, but I cant get them to work again. USB drives work erratically, detecting when they feel like it, wireless USB mouse works fine too which I have plugged in forever now. Hard drives almost always are never detected. I did find a workaround once was to plug in the hard drive, put the computer to sleep and log back in

 

3) External hard drives dont stop spinning even after safely ejecting them. I cringe everytime I have to plug them out while they are still spinning always scared for my data!

 

4) I almost never paid attention to this message from Windows action center until yesterday:

   Windows

Problem: Video hardware error

Files that help describe the problem:

WD-20120801-2322.dmp

sysdata.xml

WERInternalMetadata.xml

View a temporary copy of these files

Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

 

I did update the graphics driver from the Intel website, not sure if this issue still exists.

 

5) Since two days back: Windows has detected an IP conflict, this popped up almost every two hours, nothing since the last five hours. What are the possible causes for this? This sorted itself out, as in the popup used to come and disappear automatically


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#2 hamluis

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Posted 25 May 2014 - 11:40 AM

Let's take a look :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 scotty_ncc1701

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Posted 25 May 2014 - 11:50 AM

============
Item #2 - I've help several friends, that even installing drivers didn't help.  Try this:

1.  Go into the control panel.
2.  Find all the USB ports in the hardware area.
3.  Delete the ports.
4.  Reboot.
5.  Every friend I've help, the reboot forced Windows to redetect the USB ports, and all worked out.
============
Item #5 - It means that your network most likely has AT LEAST two computers with the same IP on your home network.  Try this:

1.  On ALL COMPUTERS:
1.1.  Open a ADMIN COMMAND WINDOW.
1.2.  Issue the command (no quotes): "IPCONFIG /RELEASE"
1.3.  Shutdown the computer (power down).

2.  After ALL COMPUTERS are down:
2.1.  Restart one of the computers.
2.2.  Wait until the computer is completely up, and you're logged in.
2.3.  Now start the another computer(s), and do the same (2.1. and 2.2).
2.4.  Repeat the above for any other computers.

The IPCONFIG /RELEASE "gives back" the IP to the router, and allows it to be used by another device.  By shutting down the computers and bringing them up one at a time, allows your router to assign a new IP to each computer, without conflicts.

If you still have the same issue, repeat the above (up to and including shutting down the computers), "hard reset" your router or router/modem, then bring the computers up one at a time.  Depending on your ISP, you may have to re-enter your logon information in your router/modem.

If you have a ETHERNET/WIFI printer attached, you'll need to search for how to reset the IP for that also, I don't have one, so I can't give you the answer for that.
============
 



#4 kunalthechamp

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Posted 25 May 2014 - 12:08 PM

Hello,

Thanks for your reply Louis

 

 

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Kunal (administrator) on 25-05-2014 at 22:32:47
Running from "C:\Users\Kunal\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/25/2014 10:08:08 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2184

Error: (05/25/2014 10:08:08 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2184

Error: (05/25/2014 10:08:08 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/25/2014 10:08:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1155

Error: (05/25/2014 10:08:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1155

Error: (05/25/2014 10:08:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/25/2014 08:22:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1186

Error: (05/25/2014 08:22:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1186

Error: (05/25/2014 08:22:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/25/2014 07:00:03 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).


System errors:
=============
Error: (05/23/2014 04:42:21 PM) (Source: DCOM) (User: )
Description: {D3F6D4DB-A482-4648-8DBB-3565EBCB7A6B}

Error: (05/23/2014 04:32:36 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (05/23/2014 04:32:31 PM) (Source: Service Control Manager) (User: )
Description: The SupportSoft Repair Service (verizondm) service failed to start due to the following error:
%%2

Error: (05/23/2014 04:32:17 PM) (Source: Service Control Manager) (User: )
Description: The SupportSoft Sprocket Service (verizondm) service failed to start due to the following error:
%%2

Error: (05/23/2014 04:32:06 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.

Error: (05/23/2014 03:07:03 PM) (Source: DCOM) (User: )
Description: {0006F03A-0000-0000-C000-000000000046}

Error: (05/23/2014 01:15:27 PM) (Source: DCOM) (User: )
Description: {D3F6D4DB-A482-4648-8DBB-3565EBCB7A6B}

Error: (05/23/2014 01:09:05 PM) (Source: Service Control Manager) (User: )
Description: The TeamViewer 9 service failed to start due to the following error:
%%1053

Error: (05/23/2014 01:09:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the TeamViewer 9 service to connect.

Error: (05/23/2014 01:08:57 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.


Microsoft Office Sessions:
=========================
Error: (05/25/2014 10:08:08 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2184

Error: (05/25/2014 10:08:08 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2184

Error: (05/25/2014 10:08:08 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/25/2014 10:08:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1155

Error: (05/25/2014 10:08:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1155

Error: (05/25/2014 10:08:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/25/2014 08:22:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1186

Error: (05/25/2014 08:22:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1186

Error: (05/25/2014 08:22:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (05/25/2014 07:00:03 PM) (Source: Windows Backup)(User: )
Description: G:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)


CodeIntegrity Errors:
===================================
  Date: 2014-04-25 20:40:11.264
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-25 20:40:11.016
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-24 16:31:20.584
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-24 16:31:20.206
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-22 15:29:24.740
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-22 15:29:24.492
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-12 18:37:44.798
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-12 18:37:44.414
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-03 19:35:54.685
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-04-03 19:35:53.346
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files (x86)\Moborobo\MoboroboAssDriver64.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
Adobe AIR (Version: 1.5.3.9120)
Adobe Community Help (Version: 3.0.0)
Adobe Community Help (Version: 3.0.0.400)
Adobe Connect 9 Add-in (Version: 11,2,261,0)
Adobe Creative Suite 5 Design Premium (Version: 5.0)
Adobe Flash Player 13 ActiveX (Version: 13.0.0.214)
Adobe Flash Player 13 Plugin (Version: 13.0.0.214)
Adobe Reader XI (11.0.07) (Version: 11.0.07)
Adobe Shockwave Player (Version: 11.5.1.601)
Adobe Shockwave Player 12.1 (Version: 12.1.1.151)
Akamai NetSession Interface
Apple Application Support (Version: 3.0.3)
Apple Mobile Device Support (Version: 7.1.1.3)
Apple Software Update (Version: 2.1.3.127)
Auslogics DiskDefrag (Version: 4.5.4.0)
Bejeweled 2 Deluxe (Version: 2.2.0.82)
BlackBerry Desktop Software 7.1 (Version: 7.1.0.41)
BlackBerry Device Software Updater (Version: 6.0.1.37)
BlackBerry Smartphone Simulators 5.0.0.654 (8530-Sprint) (Version: 5.0.0.654)
Blackhawk Striker 2 (Version: 2.2.0.82)
Blasterball 3 (Version: 2.2.0.82)
Bonjour (Version: 3.0.0.10)
Box Sync (64 bit) (Version: 3.3.39.0)
Build-a-lot 2 (Version: 2.2.0.82)
Cake Mania (Version: 2.2.0.82)
CCleaner (Version: 4.13)
Chuzzle Deluxe (Version: 2.2.0.82)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Citrix Online Launcher (Version: 1.0.168)
ColorPic (Version: 4.1)
CryptoPrevent v4.3.3
Crystal Reports Basic Runtime for Visual Studio 2008 (x64) (Version: 10.5.0.0)
CyberLink DVD Suite (Version: 7.0.2216)
CyberLink MediaShow (Version: 4.1.3419)
CyberLink Power2Go 9 (Version: 9.0.1601.0)
CyberLink PowerDVD 8 (Version: 8.0.1.1110)
CyberLink WaveEditor 2 (Version: 2.0.0.4203)
CyberLink YouCam (Version: 3.1.3130)
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DHTML Editing Component (Version: 6.02.0001)
Diner Dash 2 Restaurant Rescue (Version: 2.2.0.82)
DisplayLink Core Software (Version: 7.5.54018.0)
DisplayLink Graphics (Version: 7.5.54051.0)
Ditto
DivX Setup (Version: 2.6.3.22)
Dora's Carnival Adventure (Version: 2.2.0.82)
Dropbox (Version: 2.8.2)
EASEUS Todo Backup Home 2.5 (Version: 2.5.0.1)
Elcomsoft Blackberry Backup Explorer (Version: 9.6.1.892)
eReg (Version: 1.20.138.34)
Escape Rosecliff Island (Version: 2.2.0.82)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Extended Asian Language font pack for Adobe Reader XI (Version: 11.0.0)
Faerie Solitaire (Version: 2.2.0.82)
FATE (Version: 2.2.0.82)
Feedback Tool (Version: 1.1.0)
Feedback Tool (Version: 1.2.0)
FileHippo.com Update Checker
Fitbit Connect (Version: 1.0.1.5127)
Foxit Cloud (Version: 1.3.99.311)
Foxit Reader (Version: 6.2.0.429)
GMATPrep (Version: 2.2.317)
Google Calendar Sync
Google Chrome (Version: 35.0.1916.114)
Google Drive (Version: 1.15.6556.8063)
Google Earth (Version: 7.1.2.2041)
Google Talk Plugin (Version: 5.4.1.18709)
Google Update Helper (Version: 1.3.24.7)
Helium (Version: 1.0.0)
HP Advisor (Version: 3.4.12850.3526)
HP Customer Experience Enhancements (Version: 6.0.1.3)
HP Games (Version: 1.0.0.80)
HP Photo Creations (Version: 1.0.0.2024)
HP Quick Launch (Version: 1.0.18)
HP Setup (Version: 1.2.3560.3170)
HP Software Framework (Version: 4.0.108.1)
HP Update (Version: 5.005.000.002)
HP User Guides 0179 (Version: 1.02.0001)
HP Wireless Assistant (Version: 3.50.9.1)
HPDiagnosticAlert (Version: 1.00.0000)
iCloud (Version: 3.1.0.40)
iExplorer 3.2.5.6
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Processor Graphics (Version: 8.15.10.2993)
Intel® Matrix Storage Manager
Internet TV for Windows Media Center (Version: 4.2.2.0)
iTunes (Version: 11.2.0.115)
Java 7 Update 55 (64-bit) (Version: 7.0.550)
Java 7 Update 55 (Version: 7.0.550)
Java 8 Update 5 (64-bit) (Version: 8.0.50)
Java Auto Updater (Version: 2.8.05.13)
Jewel Quest 3 (Version: 2.2.0.82)
Jewel Quest Solitaire 2 (Version: 2.2.0.82)
Junk Mail filter update (Version: 16.4.3528.0331)
LightScribe System Software (Version: 1.18.20.1)
LockHunter 3.1, 32/64 bit
Logitech SetPoint 6.32 (Version: 6.32.20)
Macrium Reflect Free Edition (Version: 5.2)
Macrium Reflect Free Edition (Version: 5.2.6544)
MagicBerry for Blackberry version 3.5 (Version: 3.5)
Malwarebytes Anti-Malware version 2.0.1.1004 (Version: 2.0.1.1004)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Live Search Toolbar (Version: 3.0.566.0)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook Connector (Version: 14.0.6123.5001)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft OneDrive (Version: 17.0.4035.0328)
Microsoft Security Client (Version: 4.5.0216.0)
Microsoft Security Essentials (Version: 4.5.216.0)
Microsoft Silverlight (Version: 5.1.30214.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Management Objects Collection  (Version: 9.00.1399.06)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft_VC100_CRT_SP1_x64 (Version: 10.0.40219.1)
Microsoft_VC100_CRT_SP1_x86 (Version: 10.0.40219.1)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
MobileMe Control Panel (Version: 3.1.8.0)
MoboRobo 2.1.6.107 (Version: 2.1.6.107)
MotoHelper 2.1.32 Driver 5.4.0 (Version: 2.1.32)
MotoHelper MergeModules (Version: 1.2.0)
Motorola Mobile Drivers Installation 5.4.0 (Version: 5.4.0)
Movie Maker (Version: 16.4.3528.0331)
Mozilla Firefox 29.0.1 (x86 en-US) (Version: 29.0.1)
Mozilla Maintenance Service (Version: 29.0.1)
MSVC80_x64_v2 (Version: 1.0.3.0)
MSVC80_x86_v2 (Version: 1.0.3.0)
MSVC90_x64 (Version: 1.0.1.2)
MSVC90_x86 (Version: 1.0.1.2)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSVCRT110 (Version: 16.4.1108.0727)
MSVCRT110_amd64 (Version: 16.4.1109.0912)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery P.I. - The New York Fortune (Version: 2.2.0.82)
Nitro Reader 3 (Version: 3.5.2.10)
Nokia Connectivity Cable Driver (Version: 7.1.172.0)
Nokia PC Suite (Version: 7.1.180.94)
Nokia Suite (Version: 3.8.48.0)
Norton Identity Safe (Version: 2014.7.0.47)
OpenAL
Opera Stable 21.0.1432.67 (Version: 21.0.1432.67)
paint.net 4.0 Pre-Release (Version: 4.0.0)
PC Connectivity Solution (Version: 12.0.109.0)
Penguins! (Version: 2.2.0.82)
Pharos
Photo Gallery (Version: 16.4.3528.0331)
Picasa 3 (Version: 3.9)
Plants vs. Zombies (Version: 2.2.0.82)
Plex Media Server (Version: 0.9.907)
Poker Superstars III (Version: 2.2.0.82)
Polar Bowler (Version: 2.2.0.82)
Polar Golfer (Version: 2.2.0.82)
Power2Go (Version: 6.0.3415)
PowerDirector (Version: 7.0.3420)
QuickTime 7 (Version: 7.75.80.95)
RealDownloader (Version: 17.0.9)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
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Realtek Ethernet Controller Driver For Windows 7 (Version: 7.18.322.2010)
Realtek High Definition Audio Driver (Version: 6.0.1.6206)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30105)
REALTEK Wireless LAN Software (Version: 1.00.10.0104)
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VLC media player 2.1.3 (Version: 2.1.3)
Vuze (Version: 5.3.0.0)
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Windows Driver Package - Nokia Modem  (02/25/2011 4.7) (Version: 02/25/2011 4.7)
Windows Driver Package - Nokia Modem  (02/25/2011 7.01.0.9) (Version: 02/25/2011 7.01.0.9)
Windows Driver Package - Nokia pccsmcfd LegacyDriver  (05/31/2012 7.1.2.0) (Version: 05/31/2012 7.1.2.0)
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Windows Live Essentials (Version: 16.4.3528.0331)
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Windows Live Photo Common (Version: 16.4.3528.0331)
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Windows Live SOXE (Version: 16.4.3528.0331)
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Windows Live Writer Resources (Version: 16.4.3528.0331)
Windows Media Center Add-in for Flash (Version: 4.1.2.0)
Windows Media Encoder 9 Series x64 Edition
Windows Media Encoder 9 Series x64 Edition (Version: 10.0.0.3809)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinPatrol (Version: 30.9.2014.0)
WinRAR 5.10 beta 4 (64-bit) (Version: 5.10.4)
WinZip 18.5 (Version: 18.5.11111)
Zuma's Revenge (Version: 2.2.0.82)

========================= Memory info: ===================================

Percentage of memory in use: 58%
Total physical RAM: 7989.86 MB
Available physical RAM: 3284.41 MB
Total Pagefile: 15977.9 MB
Available Pagefile: 11021.7 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.68 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:283.53 GB) (Free:58.84 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.27 GB) (Free:2.35 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:0.1 GB) (Free:0.09 GB) FAT32

========================= Users: ========================================

User accounts for \\KUNAL-HP

Administrator            ASPNET                   Guest                    
Kunal                    


**** End of log ****
 

 

 

 

 

 

http://speccy.piriform.com/results/5hR3hTdFcn1TESMyWloc5M0


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#5 hamluis

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Posted 25 May 2014 - 12:44 PM

Please...uninstall the CryptoPrevent software...follow that with running the chkdsk /r command and follow that with running the sfc /scannow command.

 

I see nothing to recommend installation of that software and a few things indicating that it may be the cause of system problems.

 

Louis



#6 kunalthechamp

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Posted 25 May 2014 - 02:13 PM

Hello

Thanks for your reply.

 

Uninstalled CryptoPrevent

chkdsk ran fine, only a 'windows explorer is restarting' message on the desktop when the system restarted

 

scannow showed an error, Windows Resource Protection found some errors but could not fix them...Something to that effect. The log is 15.7 MB large.

In case it matters, it was an elevated cmd

 

Thanks.


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#7 kunalthechamp

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Posted 25 May 2014 - 02:29 PM

Attached log, thanks.

 

http://speedy.sh/JCWhS/CBS.log


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#8 hamluis

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Posted 25 May 2014 - 04:25 PM

How is the system running now?  What problems exist that you can discern right now?

 

Louis



#9 kunalthechamp

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Posted 26 May 2014 - 01:19 AM

Pretty much the same, no difference really. 1 - long startup and boot times ,2 - USB ports work erratically ,3 - hard drives spin even after safe ejection still the same. Not sure about 4 - cant seem to replicate this issue and have the windows error pop up again. 5 - IP conflict error hasn't popped up since.


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#10 RevGAM

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Posted 26 May 2014 - 03:52 AM

Pardon me:

 

1) Have you looked at how many items you have in your startup folder (Windows Start button, All Programs, Startup)?  Alternatively, download and install WinPatrol from BIllP Studios (currently version 30.xxx) or Piriform's CCleaner and use one to view startup items.  A large number of unnecessary startup item will slow down start up and shut down.

 

Have you noticed any difference in the speed of your system at other times?

 

2) Did you follow Scotty's instructions?

Are you using an external USB hub? I've had a lot of problems with them not working well and causing other USB devices to malfunction when the hub is (dis)connected, even if the cable or hub is accidentally jostled or a new device is added to the hub.  It is possible that the computer isn't grounded and that is affecting the USB ports (if you feel a shock when you touch a metal part of your computer, there is a short or the electricity isn't grounded).  And, of course, the ports could be fried by stray wattage, or by incorrect disconnection of devices.

 

3) Do you get a message that it is safe to disconnect your hard disk drives after clicking eject, or does it tell you they can't be ejected?

 

5) Are you on a network at home or elsewhere?

  If no, is there more than one computer accessing your router or do you use wifi (someone could be sneaking access via unsecured wifi)?

  If yes, you are on a network, do you have admin access for all computers?

      If no, contact your system admin to resolve the IP address conflict or opt to change your computer's IP (which may just cause a conflict with another computer).

      If yes, follow Scotty's suggestion or you can manually edit the individual computers' IP addresses when you figure out which ones have the same IP.  (ie: check the tcp/ip settings)

 

We await your responses. :)

 

Namaste, peace & love,

Glenn


Namaste, Peace & Love,
Glenn


If I have frustrated you, then I must be a student. If I've imparted information or a skill to you, then I must be a teacher. If I've helped you, then I must be a volunteer. If I've touched your life, then I must be happy!
If you had to choose between saving just your family, or saving 10,000 GOOD people (but not your family), what would you choose?


#11 kunalthechamp

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Posted 26 May 2014 - 04:20 AM

Thanks Glenn,

1) Just two programs in the startup folder, I use msconfig to disable startup programs, and there's not a lot. I use WinPatrol and CCleaner regularly

2) Not using an external hub. Its interesting you mention grounding, I have recently started noticing shocks when my charger is plugged in and I touch open metal parts (the speaker on top, between keys on the keyboard). I did buy this computer in America and have the 110V voltage charger, here in India we have 220V, it charges fine and I am using a power strip, the lights of which alternate between grounding open and all ok.

3) Do get a message that it is safe to eject. Don't want my HDD data to fry :)

5) On a home network, monitoring the number of active devices, no unknowns. Funny thing is that this is the only computer connected to the network, all other devices are tablets or smart phones.


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#12 Willy22

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Posted 26 May 2014 - 05:45 AM

- CPU temperature is quite high (74 C). Open Task Manager and see which processes use the most CPU time.

- You've got a problem with "Bonjour" in Task Scheduler (TS). (This is related to iTunes ??). Remove the software & task from TS and try if re-installing the software solves the problem.

- Memory usage is "above average" (59%). Install PcWinTech's Cleanmem. It helps to reduce memory usage (Speccy says that Firefox is at 1.5 GB, Explorer.exe at 100 MB, one Svchost.exe at a massive 205 MB).

- It's better to use CCleaner to disable (as many as possible) startup items in stead of using Msconfig.

- Run "Windows Repair" with all boxes ticked.

http://www.bleepingcomputer.com/download/windows-repair-all-in-one/

- Remove programs (as many as possible) with e.g. CCleaner. It cuts down the amount of Services (you have a significant amount of Services running) as well and therefore the amount of (software) conflicts.


Edited by Willy22, 26 May 2014 - 06:23 AM.


#13 RevGAM

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Posted 26 May 2014 - 06:11 AM

Thanks Glenn,

1) Just two programs in the startup folder, I use msconfig to disable startup programs, and there's not a lot. I use WinPatrol and CCleaner regularly

2) Not using an external hub. Its interesting you mention grounding, I have recently started noticing shocks when my charger is plugged in and I touch open metal parts (the speaker on top, between keys on the keyboard). I did buy this computer in America and have the 110V voltage charger, here in India we have 220V, it charges fine and I am using a power strip, the lights of which alternate between grounding open and all ok.

3) Do get a message that it is safe to eject. Don't want my HDD data to fry :)

5) On a home network, monitoring the number of active devices, no unknowns. Funny thing is that this is the only computer connected to the network, all other devices are tablets or smart phones.

 

1) FYI, BC doesn't recommend using msconfig to disable startup programs.  CCleaner and WinPatrol (in admin mode, please) can do that for you.  Are the two programs listed important?  What else is listed by CC and WP?  Please follow Willy's instructions for the Bonjour program problem, which is an Apple program.

 

Are there any times other than startup and shutdown when the system is slow?  Do particular programs (like iTunes, as Willy noted) seem to make it worse?

 

2) I live in Indonesia and, like India, many houses are not grounded properly, or don't using grounding power outlets.  You should try to do something to ground your machine as it may be the problem.  Also, if the electric company is as poor as here, I suspect you have voltage spikes and brownouts that can do damage to your system.  A stabilizer or UPS can help even the electricity out and reduce the risks of electrical damage, along with a surge protecting power strip.

 

Did you follow Scotty's advice?

 

3) How do you know it's supposed to stop spinning when you click eject?  Is there a light on it that is supposed to indicate it's ready to disconnect?  On my Toshiba Ext HDD, the light stays on even after I click eject, and I've yet to have a problem (as long as it says it's safe!).  If you're really that cautious (which I can understand), then only disconnect your HDD when the computer is off.  You'll never have to worry about stray voltage then! :)

 

5) Have you verified that the tablets and smart phones have different IPs than your computer?


Namaste, Peace & Love,
Glenn


If I have frustrated you, then I must be a student. If I've imparted information or a skill to you, then I must be a teacher. If I've helped you, then I must be a volunteer. If I've touched your life, then I must be happy!
If you had to choose between saving just your family, or saving 10,000 GOOD people (but not your family), what would you choose?


#14 kunalthechamp

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Posted 27 May 2014 - 10:23 AM

Louis just wondering if you are still with me, thanks.


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#15 hamluis

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Posted 27 May 2014 - 12:37 PM

I'm still following...I usually don't post in a topic when I have nothing of substance to add or someone else has already stated it in said topic.

 

I also try to remember that this is a forum for ALL members, not just a consultation between Staff and those with problems.  We don't have the corner on knowledge or experience...that an active, varied membership has.

 

Louis






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