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Opening programs from desktop only results in system process.


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#1 redneckrocketeer

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Posted 24 May 2014 - 01:10 PM

Hello,

I have an HP Envy dv7 laptop computer. It has been upgraded to 8.1. My problem is that I am having trouble opening programs. If I click on a program the screen flashes, and I the mouse pointer changes to busy for a second but the program doesn't open. It does however start the background process. I've tried downloading a couple of the programs listed under downloads, but none of those will start either.



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#2 dicke

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Posted 24 May 2014 - 04:13 PM

Hi,

Have you done any testing? Like running sfc /scannow from the command prompt as the administrator. Or possibly an anti virus or anti malware scanner?

Keep us posted


Stay well and surf safe [stay protected]

Dick E





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