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Ad-aware antivirus won't update.


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22 replies to this topic

#1 Fishboy316

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Posted 24 May 2014 - 09:46 AM

 Hi all,

G-baby went to a gaming site last night and now can't update Ad-aware antivirus. Computer was at blue screen of death this morning and ad-aware was ghosted out. Ran i explore,ad-aware,reg seeker,cc cleanup and avg pc tune up. Got ad-aware un ghosted and pc tuneup updated but can't get the ad-aware to update. Still getting computer at risk. I have xp 2000 sp3. Blue screen scares me. Is there somewhere to backup this pc besides carboite?

Thanks for any help!

Bill


Edited by hamluis, 24 May 2014 - 11:47 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 Broni

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Posted 24 May 2014 - 12:03 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Fishboy316

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Posted 24 May 2014 - 12:32 PM

Results of screen317's Security Check version 0.99.83  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Ad-Aware Antivirus           
AVG Internet Security 2013   
 Antivirus up to date! (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 Ad-Aware 
 MVPS Hosts File  
 Spybot - Search & Destroy 
 AVG PC TuneUp 2014  
 AVG PC TuneUp 2014 (en-US) 
 AVG PC TuneUp Language Pack (en-US) 
 CCleaner     
 Adobe Reader 10.1.10 Adobe Reader out of Date!  
 Google Chrome 34.0.1847.137  
 Google Chrome 35.0.1916.114  
````````Process Check: objlist.exe by Laurent````````  
 Ad-Aware AAWService.exe is disabled! 
 Ad-Aware AAWTray.exe is disabled! 
 Spybot Teatimer.exe is disabled! 
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.1.5354.0\AdAwareService.exe 
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.1.5354.0\AdAwareTray.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:: 2% 
````````````````````End of Log`````````````````````` 


#4 Fishboy316

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Posted 24 May 2014 - 12:37 PM

Farbar Service Scanner Version: 21-05-2014
Ran by Administrator (administrator) on 24-05-2014 at 13:33:04
Running from "C:\Documents and Settings\Administrator\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Security Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Other Services:
==============
 
 
File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit
 
Extra List:
=======
bdftdif(11) Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4) 
0x080000000500000003000000040000000B000000090000000A0000000600000007000000
IpSec Tag value is correct.
 
**** End of log ****


#5 Fishboy316

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Posted 24 May 2014 - 12:43 PM

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Administrator (administrator) on 24-05-2014 at 13:35:50
Running from "C:\Documents and Settings\Administrator\My Documents\Downloads"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
 
127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
 
There are 15473 more lines starting with "127.0.0.1"
 
========================= IP Configuration: ================================
 
Intel® 82566DM-2 Gigabit Network Connection = Local Area Connection (Connected)
 
 
# ---------------------------------- 
# Interface IP Configuration         
# ---------------------------------- 
pushd interface ip
 
 
# Interface IP Configuration for "Local Area Connection"
 
set address name="Local Area Connection" source=dhcp 
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp
 
 
popd
# End of interface IP configuration
 
 
 
 
Windows IP Configuration
 
 
 
        Host Name . . . . . . . . . . . . : verizon-f249ac0
 
        Primary Dns Suffix  . . . . . . . : 
 
        Node Type . . . . . . . . . . . . : Peer-Peer
 
        IP Routing Enabled. . . . . . . . : No
 
        WINS Proxy Enabled. . . . . . . . : No
 
        DNS Suffix Search List. . . . . . : home
 
 
 
Ethernet adapter Local Area Connection:
 
 
 
        Connection-specific DNS Suffix  . : home
 
        Description . . . . . . . . . . . : Intel® 82566DM-2 Gigabit Network Connection
 
        Physical Address. . . . . . . . . : 00-23-AE-78-63-1E
 
        Dhcp Enabled. . . . . . . . . . . : Yes
 
        Autoconfiguration Enabled . . . . : Yes
 
        IP Address. . . . . . . . . . . . : 192.168.1.4
 
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
 
        Default Gateway . . . . . . . . . : 192.168.1.1
 
        DHCP Server . . . . . . . . . . . : 192.168.1.1
 
        DNS Servers . . . . . . . . . . . : 192.168.1.1
 
                                            71.242.0.12
 
        Lease Obtained. . . . . . . . . . : Saturday, May 24, 2014 10:11:43 AM
 
        Lease Expires . . . . . . . . . . : Sunday, May 25, 2014 10:11:42 AM
 
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    google.com
Addresses:  74.125.228.227, 74.125.228.233, 74.125.228.238, 74.125.228.232
 74.125.228.230, 74.125.228.224, 74.125.228.225, 74.125.228.228, 74.125.228.229
 74.125.228.226, 74.125.228.231
 
 
 
Pinging google.com [74.125.228.233] with 32 bytes of data:
 
 
 
Reply from 74.125.228.233: bytes=32 time=7ms TTL=250
 
Reply from 74.125.228.233: bytes=32 time=7ms TTL=250
 
 
 
Ping statistics for 74.125.228.233:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 7ms, Maximum = 7ms, Average = 7ms
 
Server:  Wireless_Broadband_Router.home
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.138.253.109, 98.139.183.24, 206.190.36.45
 
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
 
 
 
Reply from 98.138.253.109: bytes=32 time=45ms TTL=250
 
Reply from 98.138.253.109: bytes=32 time=47ms TTL=250
 
 
 
Ping statistics for 98.138.253.109:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 45ms, Maximum = 47ms, Average = 46ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
 
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 23 ae 78 63 1e ...... Intel® 82566DM-2 Gigabit Network Connection - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.4  20
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1  1
      192.168.1.0    255.255.255.0      192.168.1.4     192.168.1.4  20
      192.168.1.4  255.255.255.255        127.0.0.1       127.0.0.1  20
    192.168.1.255  255.255.255.255      192.168.1.4     192.168.1.4  20
        224.0.0.0        240.0.0.0      192.168.1.4     192.168.1.4  20
  255.255.255.255  255.255.255.255      192.168.1.4     192.168.1.4  1
Default Gateway:       192.168.1.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\system32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\system32\rsvpsp.dll [92672] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/16/2014 10:30:40 PM) (Source: MsiInstaller) (User: VERIZON-F249AC0)
Description: Product: Adobe Reader X (10.1.10) - Update 'Adobe Reader X (10.1.10)' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (05/16/2014 10:30:39 PM) (Source: MsiInstaller) (User: VERIZON-F249AC0)
Description: Product: Adobe Reader X (10.1.10) -- Error 1321.The Installer has insufficient privileges to modify the file C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroPDF.dll.
 
Error: (04/17/2014 07:02:13 AM) (Source: Application Hang) (User: )
Description: Hanging application AcroRd32.exe, version 10.1.9.22, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (04/16/2014 05:14:40 PM) (Source: Application Hang) (User: )
Description: Hanging application chrome.exe, version 34.0.1847.116, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (03/07/2014 09:46:37 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (2964) SUS20ClientDataStore: Error -1811 (0xfffff8ed) occurred while opening logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log.
 
Error: (03/05/2014 00:28:10 AM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (02/23/2014 06:30:01 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (02/22/2014 07:22:08 PM) (Source: Application Hang) (User: )
Description: Hanging application chrome.exe, version 33.0.1750.117, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
Error: (01/29/2014 10:31:18 PM) (Source: .NET Runtime) (User: )
Description: CorperfmonExt!CollectCtrs caught exception c0000090
 
Error: (01/24/2014 08:12:51 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
 
 
System errors:
=============
Error: (05/24/2014 09:59:15 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service failed to start due to the following error: 
%%1053
 
Error: (05/24/2014 09:59:15 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security Center Service service to connect.
 
Error: (05/24/2014 08:38:00 AM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000005, parameter2 bf85fc9e, parameter3 98168ae4, parameter4 00000000.
 
Error: (05/24/2014 08:37:48 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service failed to start due to the following error: 
%%1053
 
Error: (05/24/2014 08:37:48 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security Center Service service to connect.
 
Error: (05/24/2014 08:37:42 AM) (Source: System Error) (User: )
Description: Error code 1000008e, parameter1 c0000005, parameter2 bf85fc9e, parameter3 96699ae4, parameter4 00000000.
 
Error: (05/16/2014 10:06:16 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service failed to start due to the following error: 
%%1053
 
Error: (05/16/2014 10:06:16 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security Center Service service to connect.
 
Error: (05/03/2014 03:16:42 AM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Security Center Service service failed to start due to the following error: 
%%1053
 
Error: (05/03/2014 03:16:42 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security Center Service service to connect.
 
 
Microsoft Office Sessions:
=========================
Error: (05/16/2014 10:30:40 PM) (Source: MsiInstaller)(User: VERIZON-F249AC0)
Description: Adobe Reader X (10.1.10)Adobe Reader X (10.1.10)1603(NULL)(NULL)
 
Error: (05/16/2014 10:30:39 PM) (Source: MsiInstaller)(User: VERIZON-F249AC0)
Description: Product: Adobe Reader X (10.1.10) -- Error 1321.The Installer has insufficient privileges to modify the file C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroPDF.dll.(NULL)(NULL)(NULL)(NULL)
 
Error: (04/17/2014 07:02:13 AM) (Source: Application Hang)(User: )
Description: AcroRd32.exe10.1.9.22hungapp0.0.0.000000000
 
Error: (04/16/2014 05:14:40 PM) (Source: Application Hang)(User: )
Description: chrome.exe34.0.1847.116hungapp0.0.0.000000000
 
Error: (03/07/2014 09:46:37 PM) (Source: ESENT)(User: )
Description: wuaueng.dll2964SUS20ClientDataStore: C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log-1811 (0xfffff8ed)
 
Error: (03/05/2014 00:28:10 AM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000
 
Error: (02/23/2014 06:30:01 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000
 
Error: (02/22/2014 07:22:08 PM) (Source: Application Hang)(User: )
Description: chrome.exe33.0.1750.117hungapp0.0.0.000000000
 
Error: (01/29/2014 10:31:18 PM) (Source: .NET Runtime)(User: )
Description: CorperfmonExt!CollectCtrs caught exception c0000090
 
Error: (01/24/2014 08:12:51 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000
 
 
=========================== Installed Programs ============================
 
Ad-Aware Antivirus (Version: 11.1.5354.0)
Ad-Aware Browsing Protection (Version: 1.0.1.124)
AdAwareInstaller (Version: 11.1.5354.0)
AdAwareUpdater (Version: 11.1.5354.0)
Adobe AIR (Version: 3.5.0.1060)
Adobe Flash Player 13 ActiveX (Version: 13.0.0.214)
Adobe Reader X (10.1.10) (Version: 10.1.10)
AntimalwareEngine (Version: 2.6.0.0)
AntispamEngine (Version: 2.3.29.0)
AVG PC TuneUp 2014 (en-US) (Version: 14.0.1001.423)
AVG PC TuneUp 2014 (Version: 14.0.1001.423)
AVG PC TuneUp Language Pack (en-US) (Version: 12.0.4020.9)
Call of Duty
Call of Duty - United Offensive (Version: 1.00.0000)
CCleaner (Version: 4.07)
Company of Heroes - FAKEMSI (Version: 2.0.0.0)
Company of Heroes (Version: 2.0.0.1)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Elevated Installer (Version: 2.3.18.0)
FirewallEngine (Version: 1.6.0.0)
Garmin Express (Version: 2.3.18.0)
Garmin Express Tray (Version: 2.3.18.0)
Google Chrome (Version: 35.0.1916.114)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.5111.1712)
Google Update Helper (Version: 1.3.24.7)
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
Intel® Active Management Technology
Intel® Management Engine Interface
LaserJet 1020 series
Math Missions Grades 3-5
Medal of Honor Allied Assault
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000)
Microsoft Software Update for Web Folders  (English) 14 (Version: 14.0.7015.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
OnlineThreatsEngine (Version: 2.2.2.0)
RegSeeker (Version: 2.55.0607)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SoundMAX (Version: 5.10.01.7255)
Spybot - Search & Destroy (Version: 2.1.21)
Tweaking.com - Windows Repair (All in One) (Version: 2.0.1)
Update 4.0.3 for Microsoft .NET Framework 4 Client Profile (KB2600211) (Version: 1)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB975364) (Version: 1)
Update for Windows XP (KB2934207) (Version: 1)
WebFilteringEngine (Version: 2.2.1.0)
WebFldrs XP (Version: 9.50.7523)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 75%
Total physical RAM: 996.54 MB
Available physical RAM: 244.07 MB
Total Pagefile: 2391.14 MB
Available Pagefile: 1394.24 MB
Total Virtual: 2047.88 MB
Available Virtual: 1976.5 MB
 
========================= Partitions: =====================================
 
2 Drive c: () (Fixed) (Total:74.5 GB) (Free:35.72 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\VERIZON-F249AC0
 
Administrator            Guest                    HelpAssistant            
SUPPORT_388945a0         
 
========================= Restore Points ==================================
 
05-03-2014 22:56:52 System Checkpoint
06-03-2014 23:50:46 System Checkpoint
08-03-2014 00:29:32 System Checkpoint
09-03-2014 00:50:11 System Checkpoint
10-03-2014 03:05:14 System Checkpoint
11-03-2014 03:46:02 System Checkpoint
12-03-2014 03:50:11 System Checkpoint
12-03-2014 07:00:33 Software Distribution Service 3.0
13-03-2014 07:23:44 System Checkpoint
14-03-2014 08:23:45 System Checkpoint
15-03-2014 09:23:45 System Checkpoint
16-03-2014 10:23:47 System Checkpoint
17-03-2014 11:23:46 System Checkpoint
18-03-2014 11:29:25 System Checkpoint
19-03-2014 12:23:44 System Checkpoint
20-03-2014 13:23:45 System Checkpoint
21-03-2014 11:06:54 Software Distribution Service 3.0
22-03-2014 11:58:43 System Checkpoint
23-03-2014 14:14:46 System Checkpoint
24-03-2014 14:58:45 System Checkpoint
25-03-2014 15:10:45 System Checkpoint
26-03-2014 15:44:57 System Checkpoint
27-03-2014 07:00:16 Software Distribution Service 3.0
28-03-2014 07:45:00 System Checkpoint
29-03-2014 08:44:57 System Checkpoint
30-03-2014 08:45:41 System Checkpoint
31-03-2014 09:45:41 System Checkpoint
01-04-2014 09:57:44 System Checkpoint
02-04-2014 10:45:44 System Checkpoint
03-04-2014 10:50:24 System Checkpoint
04-04-2014 12:54:33 System Checkpoint
05-04-2014 14:56:30 System Checkpoint
06-04-2014 15:05:19 System Checkpoint
07-04-2014 16:04:12 System Checkpoint
08-04-2014 17:04:12 System Checkpoint
09-04-2014 17:16:15 System Checkpoint
10-04-2014 07:00:23 Software Distribution Service 3.0
11-04-2014 07:29:38 System Checkpoint
12-04-2014 08:29:40 System Checkpoint
13-04-2014 09:29:38 System Checkpoint
14-04-2014 10:29:38 System Checkpoint
15-04-2014 11:30:45 System Checkpoint
16-04-2014 12:41:38 System Checkpoint
17-04-2014 13:29:40 System Checkpoint
18-04-2014 14:29:39 System Checkpoint
19-04-2014 15:29:41 System Checkpoint
20-04-2014 16:29:39 System Checkpoint
21-04-2014 17:29:40 System Checkpoint
22-04-2014 18:29:42 System Checkpoint
23-04-2014 20:25:32 System Checkpoint
24-04-2014 20:52:19 System Checkpoint
25-04-2014 21:31:11 System Checkpoint
26-04-2014 22:30:32 System Checkpoint
27-04-2014 23:30:32 System Checkpoint
28-04-2014 23:42:16 System Checkpoint
30-04-2014 00:28:35 System Checkpoint
01-05-2014 03:03:42 System Checkpoint
02-05-2014 03:47:02 System Checkpoint
03-05-2014 04:42:15 System Checkpoint
03-05-2014 07:00:17 Software Distribution Service 3.0
04-05-2014 07:20:09 System Checkpoint
05-05-2014 08:20:11 System Checkpoint
06-05-2014 09:20:11 System Checkpoint
07-05-2014 09:32:08 System Checkpoint
08-05-2014 10:20:11 System Checkpoint
09-05-2014 11:34:55 System Checkpoint
10-05-2014 12:20:10 System Checkpoint
11-05-2014 14:13:20 System Checkpoint
12-05-2014 14:20:11 System Checkpoint
13-05-2014 15:20:08 System Checkpoint
14-05-2014 07:00:35 Software Distribution Service 3.0
15-05-2014 07:20:08 System Checkpoint
16-05-2014 07:24:39 System Checkpoint
17-05-2014 08:09:40 System Checkpoint
18-05-2014 09:09:41 System Checkpoint
19-05-2014 10:09:40 System Checkpoint
20-05-2014 11:09:40 System Checkpoint
21-05-2014 11:21:41 System Checkpoint
22-05-2014 12:09:40 System Checkpoint
23-05-2014 13:09:41 System Checkpoint
24-05-2014 15:15:01 System Checkpoint
 
**** End of log ****


#6 Fishboy316

Fishboy316
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  • 16 posts
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  • Local time:04:54 PM

Posted 24 May 2014 - 01:32 PM

malwarebytes

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/24/2014
Scan Time: 1:51:18 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.05.24.05
Rootkit Database: v2014.05.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: Administrator
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 237800
Time Elapsed: 15 min, 15 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 33
PUP.Optional.DefaultTab.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{7F6AFBF1-E065-4627-A2FD-810366367D01}, Quarantined, [0e27e66fb6c554e2e0a3b47c81813fc1], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{0297A026-3011-46D3-AD62-BB9A7612AEA7}, Quarantined, [a392035289f29c9ab063610509f941bf], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{0297A026-3011-46D3-AD62-BB9A7612AEA7}, Quarantined, [a392035289f29c9ab063610509f941bf], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{311B58DC-A4DC-4B04-B1B5-60299AD3D803}, Quarantined, [77be84d1b6c57cbaecbd1d10b0529f61], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{311B58DC-A4DC-4B04-B1B5-60299AD3D803}, Quarantined, [77be84d1b6c57cbaecbd1d10b0529f61], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{65C72339-FB1D-4155-84E1-9AFACEE02D6F}, Quarantined, [af860e471863c96d58c6372fe121bc44], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{65C72339-FB1D-4155-84E1-9AFACEE02D6F}, Quarantined, [af860e471863c96d58c6372fe121bc44], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{66516A07-F617-488A-90CF-4E690CFB3C5F}, Quarantined, [ce67d481611ad85ea30773bac43ef60a], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{66516A07-F617-488A-90CF-4E690CFB3C5F}, Quarantined, [ce67d481611ad85ea30773bac43ef60a], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{7D69ED06-0171-4379-9528-08DF51092727}, Quarantined, [969f064f186355e1090e78ee28daef11], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{7D69ED06-0171-4379-9528-08DF51092727}, Quarantined, [969f064f186355e1090e78ee28daef11], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{B944FF5E-EC87-4E1E-8C49-2FF3BC573997}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{067ECE13-6DD2-47C7-8EFE-24DA8BC1D8DA}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{31E5D4A0-EB88-496F-86FB-98245CC7E2BF}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{37077AAC-4B01-4F6C-BC26-BA1749F82E6C}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{598C6DDE-F8F9-40F8-A285-D046EBCAC0C7}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{613AF196-98A9-47EA-B023-C482A35809A6}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{754C9F4B-EE14-4091-ADDD-7B86143B8A78}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{8356EB36-940E-4D90-B333-1C4B6CD9D6A5}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{8EBC7B5B-3382-41F2-BE35-8EFCB1391F1A}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{983C8B61-9671-4455-B0CA-1F3EE75A7FD3}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{A098BA94-2F87-4F4F-9062-185ED50DCDB4}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{A09DA3F5-AD91-4D71-A5B9-C1CD1AFAE277}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{ADEE9C4F-57F7-4B98-8FB6-6998B87E66CF}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{AF7C3D1C-67F5-4CDA-9FD7-B9194FF00067}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{C4FA00B4-4C70-47B4-B81A-D5B7A2119A88}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{DD0074D1-BA7D-4169-856D-BFBE6C3D6E52}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{EE8A03FE-E65F-4EA2-92B4-42FFAE92FEEC}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{F98AABFC-EC60-465B-BFC2-AE281A1FE08D}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{FA7AD4FE-7792-4906-8FCE-9367D1BF3C30}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.DefaultTab.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\DefaultTab, Quarantined, [979e57fee2997eb8a8f02286bb479769], 
PUP.Optional.TidyNetwork.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\TidyNetwork, Quarantined, [0c2977deef8c270f457d247940c210f0], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SHOPATHOME\Toolbar, Quarantined, [23123025512a3006ca2676270200d42c], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 4
PUP.Optional.ShopAtHome.A, C:\Documents and Settings\Administrator\Application Data\ShopAtHome\ShopAtHomeHelper\HttpHandle302.dll, Quarantined, [e74e4510463555e16ac64f1161a0d927], 
PUP.Optional.ShopAtHome.A, C:\Documents and Settings\Administrator\Application Data\ShopAtHome\ShopAtHomeHelper\ShopAtHomeHelper.exe, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.Superfish.A, C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage-journal, Quarantined, [3bfa63f294e7c76f0aaa0f7d50b2817f], 
PUP.Optional.Conduit.A, C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (      "search_url": "http://search.conduit.com/Results.aspx?ctid=CT3311769&octid=EB_ORIGINAL_CTID&SearchSource=58&CUI=&UM=2&UP=SPFF3DE634-422F-433D-8B55-C773F18833AB&q={searchTerms}&SSPV=",), Replaced,[d95ce66fb9c2310539084b39c14312ee]
 
Physical Sectors: 0
(No malicious items detected)


#7 Fishboy316

Fishboy316
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  • Members
  • 16 posts
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  • Local time:04:54 PM

Posted 24 May 2014 - 09:53 PM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/24/2014
Scan Time: 1:51:18 PM
Logfile: scan log mb.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.05.24.05
Rootkit Database: v2014.05.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: Administrator
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 237800
Time Elapsed: 15 min, 15 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 33
PUP.Optional.DefaultTab.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{7F6AFBF1-E065-4627-A2FD-810366367D01}, Quarantined, [0e27e66fb6c554e2e0a3b47c81813fc1], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{0297A026-3011-46D3-AD62-BB9A7612AEA7}, Quarantined, [a392035289f29c9ab063610509f941bf], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{0297A026-3011-46D3-AD62-BB9A7612AEA7}, Quarantined, [a392035289f29c9ab063610509f941bf], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{311B58DC-A4DC-4B04-B1B5-60299AD3D803}, Quarantined, [77be84d1b6c57cbaecbd1d10b0529f61], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{311B58DC-A4DC-4B04-B1B5-60299AD3D803}, Quarantined, [77be84d1b6c57cbaecbd1d10b0529f61], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{65C72339-FB1D-4155-84E1-9AFACEE02D6F}, Quarantined, [af860e471863c96d58c6372fe121bc44], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{65C72339-FB1D-4155-84E1-9AFACEE02D6F}, Quarantined, [af860e471863c96d58c6372fe121bc44], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{66516A07-F617-488A-90CF-4E690CFB3C5F}, Quarantined, [ce67d481611ad85ea30773bac43ef60a], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{66516A07-F617-488A-90CF-4E690CFB3C5F}, Quarantined, [ce67d481611ad85ea30773bac43ef60a], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{7D69ED06-0171-4379-9528-08DF51092727}, Quarantined, [969f064f186355e1090e78ee28daef11], 
PUP.Optional.MindSpark.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{7D69ED06-0171-4379-9528-08DF51092727}, Quarantined, [969f064f186355e1090e78ee28daef11], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{B944FF5E-EC87-4E1E-8C49-2FF3BC573997}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{067ECE13-6DD2-47C7-8EFE-24DA8BC1D8DA}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{31E5D4A0-EB88-496F-86FB-98245CC7E2BF}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{37077AAC-4B01-4F6C-BC26-BA1749F82E6C}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{598C6DDE-F8F9-40F8-A285-D046EBCAC0C7}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{613AF196-98A9-47EA-B023-C482A35809A6}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{754C9F4B-EE14-4091-ADDD-7B86143B8A78}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{8356EB36-940E-4D90-B333-1C4B6CD9D6A5}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{8EBC7B5B-3382-41F2-BE35-8EFCB1391F1A}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{983C8B61-9671-4455-B0CA-1F3EE75A7FD3}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{A098BA94-2F87-4F4F-9062-185ED50DCDB4}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{A09DA3F5-AD91-4D71-A5B9-C1CD1AFAE277}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{ADEE9C4F-57F7-4B98-8FB6-6998B87E66CF}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{AF7C3D1C-67F5-4CDA-9FD7-B9194FF00067}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{C4FA00B4-4C70-47B4-B81A-D5B7A2119A88}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{DD0074D1-BA7D-4169-856D-BFBE6C3D6E52}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{EE8A03FE-E65F-4EA2-92B4-42FFAE92FEEC}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{F98AABFC-EC60-465B-BFC2-AE281A1FE08D}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.ShopAtHome.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{FA7AD4FE-7792-4906-8FCE-9367D1BF3C30}, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.DefaultTab.A, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\DefaultTab, Quarantined, [979e57fee2997eb8a8f02286bb479769], 
PUP.Optional.TidyNetwork.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\TidyNetwork, Quarantined, [0c2977deef8c270f457d247940c210f0], 
PUP.Optional.ShopAtHome.A, HKU\S-1-5-21-1292428093-1960408961-1801674531-500-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SHOPATHOME\Toolbar, Quarantined, [23123025512a3006ca2676270200d42c], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 4
PUP.Optional.ShopAtHome.A, C:\Documents and Settings\Administrator\Application Data\ShopAtHome\ShopAtHomeHelper\HttpHandle302.dll, Quarantined, [e74e4510463555e16ac64f1161a0d927], 
PUP.Optional.ShopAtHome.A, C:\Documents and Settings\Administrator\Application Data\ShopAtHome\ShopAtHomeHelper\ShopAtHomeHelper.exe, Quarantined, [4ee7cb8a4635c27452de97c9976ae719], 
PUP.Optional.Superfish.A, C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Storage\http_www.superfish.com_0.localstorage-journal, Quarantined, [3bfa63f294e7c76f0aaa0f7d50b2817f], 
PUP.Optional.Conduit.A, C:\Documents and Settings\Administrator\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (      "search_url": "http://search.conduit.com/Results.aspx?ctid=CT3311769&octid=EB_ORIGINAL_CTID&SearchSource=58&CUI=&UM=2&UP=SPFF3DE634-422F-433D-8B55-C773F18833AB&q={searchTerms}&SSPV=",), Replaced,[d95ce66fb9c2310539084b39c14312ee]
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#8 Fishboy316

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Posted 24 May 2014 - 09:57 PM

Rkill 2.6.6 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 05/24/2014 10:52:41 PM in x86 mode.
Windows Version: Microsoft Windows XP Service Pack 3
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Reparse Point/Junctions Found (Most likely legitimate)!
 
     * C:\WINDOWS\Microsoft.NET\assembly\GAC_32\System.EnterpriseServices\v4.0_4.0.0.0__b03f5f7f11d50a3a => C:\WINDOWS\WinSxS\x86_System.EnterpriseServices_b03f5f7f11d50a3a_4.0.0.0_x-ww_29b51492 [Dir]
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.
 
 * HOSTS file entries found: 
 
  127.0.0.1 localhost
  127.0.0.1 www.007guard.com
  127.0.0.1 007guard.com
  127.0.0.1 008i.com
  127.0.0.1 www.008k.com
  127.0.0.1 008k.com
  127.0.0.1 www.00hq.com
  127.0.0.1 00hq.com
  127.0.0.1 010402.com
  127.0.0.1 www.032439.com
  127.0.0.1 032439.com
  127.0.0.1 www.0scan.com
  127.0.0.1 0scan.com
  127.0.0.1 1000gratisproben.com
  127.0.0.1 www.1000gratisproben.com
  127.0.0.1 1001namen.com
  127.0.0.1 www.1001namen.com
  127.0.0.1 100888290cs.com
  127.0.0.1 www.100888290cs.com
  127.0.0.1 www.100sexlinks.com
 
  20 out of 15493 HOSTS entries shown.
  Please review HOSTS file for further entries.
 
Program finished at: 05/24/2014 10:53:29 PM
Execution time: 0 hours(s), 0 minute(s), and 48 seconds(s)


#9 Fishboy316

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Posted 24 May 2014 - 10:03 PM

 I think this is all of what you asked for.

Thanks for all your help Broni!

Bill



#10 Broni

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Posted 24 May 2014 - 10:35 PM

You posted MBAM log twice.

I still need MBAR logs.


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#11 Fishboy316

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Posted 24 May 2014 - 10:56 PM

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 5.1.2600 Windows XP Service Pack 3 x86
 
Account is Administrative
 
Internet Explorer version: 8.0.6001.18702
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.192000 GHz
Memory total: 1044942848, free: 235589632
 
Downloaded database version: v2014.05.24.05
Downloaded database version: v2014.05.21.01
=======================================
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C411C411
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 156232062
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 80000000000 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-156230000-156250000)...
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1009
 
© Malwarebytes Corporation 2011-2012
 
OS version: 5.1.2600 Windows XP Service Pack 3 x86
 
Account is Administrative
 
Internet Explorer version: 8.0.6001.18702
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.192000 GHz
Memory total: 1044942848, free: 154628096
 
Downloaded database version: v2014.05.24.08
Downloaded database version: v2014.05.21.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: C411C411
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 156232062
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 80000000000 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-62-156230000-156250000)...
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...
Removing C:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

Malwarebytes Anti-Rootkit BETA 1.07.0.1009
www.malwarebytes.org
 
Database version: v2014.05.24.05
 
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
 :: VERIZON-F249AC0 [administrator]
 
5/24/2014 2:32:20 PM
mbar-log-2014-05-24 (14-32-20).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 239233
Time elapsed: 15 minute(s), 32 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)


#12 shorty2fox

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Posted 24 May 2014 - 11:39 PM

TRY THIS, works for many.

 

                              1) GO TO : C:\Program Files\Lavasoft\Ad-Aware Antivirus\Antimalware Engine\2.6.0.0\Plugins,

                              2) DELETE ALL files(NOT the Folder itself), there are MANY.  SOME will not delete......no problem.

                              3) If you have WIN8, just hit skip for those that won't delete.

                              4) CLOSE out COMPLETELY.

                              5) Go back to #1 directions. Try and Delete ANY remaining(odds are there are about 5 - 10 left). They "should delete.

                              6) Now simply go back to AD-AWARE Home and HIT UPDATE Definitions.

  



#13 shorty2fox

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Posted 24 May 2014 - 11:42 PM

 Hi all,

G-baby went to a gaming site last night and now can't update Ad-aware antivirus. Computer was at blue screen of death this morning and ad-aware was ghosted out. Ran i explore,ad-aware,reg seeker,cc cleanup and avg pc tune up. Got ad-aware un ghosted and pc tuneup updated but can't get the ad-aware to update. Still getting computer at risk. I have xp 2000 sp3. Blue screen scares me. Is there somewhere to backup this pc besides carboite?

Thanks for any help!

Bill

BILL : Read my #12 Reply.



#14 Broni

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Posted 25 May 2014 - 01:27 PM

p22002970.gif You're running two AV programs:

Ad-Aware Antivirus           
AVG Internet Security 2013 
You must uninstall one of them.
I suggest Ad-aware goes and at the same time your issue goes as well.
 
Next...
 
p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#15 Fishboy316

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Posted 25 May 2014 - 01:41 PM

Shortyfox,

   tried to delete all the files and it would not let me delete the cache files. About 12-15 of em. It will now load the files but won't install into the program. 

Tried to do it again but still wouldn't let me delete. Said access denied.Any ideas?

 

  Thanks 

Bill






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