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No Option For Microsoft Product Updates on Change Settings?


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#1 NewJersey

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Posted 24 May 2014 - 09:38 AM

Hi.. Just got in a new PC from Dell, Win7 Home Professional. I am setting it up now. I want to add Microsoft Update for Microsoft Products to Windows Update, but there is no pick for this option on Change Settings area only options "are recommended updates" and "allow other users to update".  "Microsoft Update" and Software Notifications" does not appear. I need the office updates... what am I missing??.

Thanks



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#2 SpywareDoctor

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Posted 24 May 2014 - 12:02 PM

Office updates are now included with Windows updates.



#3 NewJersey

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Posted 24 May 2014 - 01:02 PM

I looked around the net and saw some else had this issue. He solved it by deleting the IE 11 update. When I removed Explorer 11 update and rebooted, a new MS updater program installed. I was then able to get the correct change settings screen which had the missing picks. I am now updating slowly from Explorer 8 to 11. FYI



#4 SpywareDoctor

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Posted 24 May 2014 - 02:03 PM

Good to hear the problem's been resolved. Thanks for letting us know. :)



#5 dc3

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Posted 24 May 2014 - 02:35 PM

Thanks for letting us know how you resolved this.


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#6 NewJersey

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Posted 25 May 2014 - 07:28 AM

This is a nasty quirk which I am not sure many people with new PCs are aware of.... they are not getting full updates. Factory installs IE11 proforma, however, this seems to screw up the MS Updater somehow.

 

I was able to resolve it on my new machine, but I tried to do the same with a friend's new PC. I was able to toll back to IE and trigger the MS Updater which includes the two picks.  I was able to get IE 9 installed OK, but IE 10 and IE11 appear in updates as "optional", should be "important". They download OK, but when I go to do the installs, they fail.



#7 SpywareDoctor

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Posted 25 May 2014 - 08:30 AM

To see how many updates you have installed in Windows 7, click the Start orb, type in view installed updates and press [Enter]. Then look down at the bottom of that pane, just to the left of center.






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