HP 2000 laptop win8 x64 and all i wanna do is set it back to factory BUT..
Windows Recovery Environment loads fine but as soon as i attempt to restore,repair,reset,use image etc it will go to a black screen WITH mouse arrow/crusor and do nothing. i am able to movie the mouse around but thats it. i cant create any disk from the recovery partition because the HP media creator says the recovery partition was removed even though it is perfectly intact as "D:". and heres what it shows under Computer/Disk Management:
Simple Basic Healthy (Recovery Partition) 100% Free
Simple Basic Healthy (EFI System Partition) 100% Free
(C:) Simple Basic NTFS Healthy (Boot,Page Dump..) 85% Free
Recovery (D:) Simple Basic NTFS Healthy (OEM Partition) 11% Free
Recovery (D:) Simple Basic Healthy (OEM Partition) 11% Free
Something i did notice weather it makes any difference or not is that i just happened to notice that the right click on "C" partition and the "EFI" partition are normal but the only thing i see on the rest of them are "HELP" when i right click on them so i couldnt even mark them as the active partition even if i wanted to. sfc found courrupt files but couldnt fix them all. something has to be blocking it or hiding it within the registry or something maybe ? corrupt BCD ? anyone been through this problem yet ?