Mod Edit: Split from http://www.bleepingcomputer.com/forums/t/534606/locked-out-of-windows-7-forgotten-password/ - Hamluis.
My first post. Hello everybody...I hope you are all doing well.
What brings me here? In my case this is a client's machine. She is an elderly woman who has become a victim of a phony tech support agent that set up her Windows 7 PC with a SAM lock using the SYSKEY.EXE command because she refused to pay the ransom. This subhuman being also turned off her System Restore so there are no restore points to work with. Also, for some reason the Registry
Hive files in \windows\system32\config\RegBack all are dated two years ago and have never been updated by Windows. I suppose I could restore those and do a repair install and she'd be good to go, but I
would like to avoid that if possible.
I understand that disabling the SYSKEY is possible using one of the Password edit tools available for free on the Internet, but that by disabling SYSKEY in that fashion the result for a Windows 7 system
is a continuous re-boot loop. I did read a post on this site by another member that a technician can purchase a tool somewhere that will disable SYSKEY on Windows 7 without the unintended reboot issue.
If someone knows of this tool or another functional approach I would be please to hear from you.
Edited by hamluis, 23 May 2014 - 08:18 PM.
PM sent new OP - Hamluis.