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Excel shortcut doesn't work any more


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#1 PuzzledUser

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Posted 23 May 2014 - 11:42 AM

Dell XPS laptop, Windows 7, came with preloaded Windows Office.

 

The Excel shortcut has stopped working (After 2 years trouble free).

 

Now when I click Excel, Word etc a "Windows Installer" pop up box appears with the message "Preparing to install". This stays for several minutes then shows an error of Fatal error during install. Excel doesn't load.

 

I can run Excel & Word using the    Run    command (Run    then   Excel.exe).

 

I could continue to work like this but it is time consuming and there might be an underlying problem that I am making worse.

 

How can the shortcut be made to work again?

 

Thank you.



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#2 SpywareDoctor

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Posted 24 May 2014 - 09:13 AM

Click the Start orb, type in:

excel.exe

right-click the "excel.exe" at the top of the list and select "Open file location". Right-click the "excel.exe" file in that folder, drag it out to your Desktop, release the right mouse button and select "Create shortcut here".

 



#3 PuzzledUser

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Posted 25 May 2014 - 03:41 AM

Thank you - that worked!

#4 SpywareDoctor

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Posted 25 May 2014 - 08:15 AM

But of course. :thumbup2: 


Edited by SpywareDoctor, 25 May 2014 - 08:16 AM.





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